Title: The Bala's Holiday Chalet Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8630099&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Bala's Holiday Chalet Tudor inn with free local area shuttle and coffee shop/cafe ## Photo gallery for The Bala's Holiday Chalet ![Aerial view - The Bala's Holiday Chalet (Tanah Rata)](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/f1e5ec62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - The Bala's Holiday Chalet (Tanah Rata)](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/db0a3f8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - The Bala's Holiday Chalet (Tanah Rata)](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/122ea3b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Bala's Holiday Chalet (Tanah Rata)](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/a30d96ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - The Bala's Holiday Chalet (Tanah Rata)](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/0d2216c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Bala's Holiday Chalet offers a tranquil escape in nature. Guests can relax in the garden, browse the library, or play billiards. The nearby Cameron Highland Night Market allows for local exploration, and the on-site restaurant serves praised Asian cuisine. ## Reviews 7.4 Good ## Popular amenities - Breakfast available - Housekeeping - Laundry - Parking included - Free WiFi - Restaurant £54 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8630099&PinnedHotelID=8630099&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Family Suite ![Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/5fdf417e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ### View all photos for Deluxe Room ![Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/f6e5ea75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Deluxe Room ![Deluxe Room | Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/111e8dc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights LCD TV Private bathroom Hairdryer Rainfall showerhead Bidet Desk Daily housekeeping Wardrobe - Sleeps 2 - 1 Double Bed ### View all photos for Raffles Suite ![Raffles Suite | Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/693841d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Raffles Suite ### Highlights LCD TV Rainfall showerhead Hairdryer Private bathroom Desk Daily housekeeping Wardrobe - Sleeps 2 - 1 King Bed ### View all photos for Family Suite, 1 Bedroom ![Family Suite, 1 Bedroom | Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/39becd3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Bedroom 9.0 Wonderful 2 reviews ### Highlights LCD TV Separate bedroom Rainfall showerhead Hairdryer Private bathroom Desk Daily housekeeping Wardrobe - 1 bedroom - Sleeps 4 - 2 Double Beds OR 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/96a317b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights LCD TV Rainfall showerhead Bidet Hairdryer Private bathroom Wardrobe Daily housekeeping - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Executive Suite ![Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/1f75bcb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 6 ### Superior Room - Sleeps 2 ### View all photos for Suite ![Cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8640000/8630100/8630099/22d5b26a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTanah-Rata-Hotels-The-Balas-Holiday-Chalet.h8630099.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTanah-Rata-Hotels-The-Balas-Holiday-Chalet.h8630099.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.47790%2C101.37962&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1kegopTG6goseS_a9sEDY5194mk=) Lot 55, Tanah Rata, Pahang, 39000 #### What's nearby - Parit Falls \- 9 min walk \- 0.4 miles - Kelab Golf Sultan Ahmad Shah \- 15 min walk \- 0.8 miles - Cameron Highland Night Market \- 2 min drive \- 1.2 miles - Cameron Highland Golf Club \- 2 min drive \- 1.2 miles - Cameron Highlands Trail No. 9 \- 2 min drive \- 1.2 miles #### Getting around - Ipoh (IPH-Sultan Azlan Shah) - 119 min drive #### Restaurants - ‪Lemon Button Cafe & Dining - ‬7 min walk - ‪Aidilbadri Strawberries - ‬15 min walk - ‪Warung Ikat Tepi - ‬18 min walk - ‪Abang Strawberry Cafe & Farm - ‬15 min walk - ‪Pines Cafe - ‬15 min walk ## About this property ### The Bala's Holiday Chalet Property highlights Take advantage of a terrace, a coffee shop/cafe and a garden at The Bala's Holiday Chalet. The on-site Asian cuisine restaurant, Planters Tea House, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services. Other perks at this inn include: - Free self-parking - English breakfast (surcharge), a free local area shuttle and a billiards/pool table - Wedding services, a banquet hall and luggage storage Room features All guest rooms at The Bala's Holiday Chalet include amenities, such as free WiFi. More amenities include: - Bathrooms with free toiletries - Cots/infant beds and daily housekeeping ## Similar properties ![Staircase](https://images.trvl-media.com/lodging/3000000/2930000/2922100/2922010/5569c635.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heritage Hotel Cameron Highlands Tanah Rata - Parking included - Free WiFi - Restaurant - Gym 7.8 Good 646 reviews £35 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2922010&PinnedHotelID=2922010&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/130000/127400/127343/200da86c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Hotel Cameron Highlands Brinchang - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 1,000 reviews £35 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=127343&PinnedHotelID=127343&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3430000/3424700/3424668/38798b88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Century Pines Resort Tanah Rata - 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Kitchen - Parking included - Free WiFi - Microwave 7.6 Good 151 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=21053898&PinnedHotelID=21053898&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle - Free self parking on site ### Food and drink - Daily English breakfast available 7:30 AM to 10:30 AM for a fee: MYR 12 to 29.50 for adults and MYR 12 to 29.50 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Planters Tea House ### Things to do - Billiards/pool table - Library ### Family friendly - Cot (surcharge) - Free area shuttle - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - Banquet hall - Smoke-free property - Tudor architecture ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - LCD TV with cable/satellite channels ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out fee: MYR 100 ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:30 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for MYR 65 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults and MYR 12.00 to 29.50 for children - Late check-out fee: MYR 100 - Crib (infant bed) fee: MYR 65 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Planters Country Hotel Tanah Rata Bala\`s Holiday Chalet Hotel Cameron Highlands Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata Planters Country Tanah Rata Planters Country Bala's Holiday Chalet Inn Tanah Rata Bala's Holiday Chalet Inn Bala's Holiday Chalet Tanah Rata The Bala's Holiday Chalet Inn The Bala's Holiday Chalet Tanah Rata The Bala's Holiday Chalet Inn Tanah Rata ## Frequently asked questions ### Is The Bala's Holiday Chalet pet-friendly? ### How much does it cost to stay at The Bala's Holiday Chalet? ### How much is parking at The Bala's Holiday Chalet? ### What time is check-in at The Bala's Holiday Chalet? ### What time is check-out at The Bala's Holiday Chalet? ### Where is The Bala's Holiday Chalet located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Bala's Holiday Chalet Reviews ## Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 41 6 - Okay 24 4 - Poor 12 2 - Terrible 9 ### 7.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Yoosuf 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an amazing experience, everything was perfect. Loved it. ##### Yoosuf Stayed 2 nights in Mar 2025 ### 8/10 Good #### Elizabeth 19 Feb 2025 Liked: Cleanliness, staff & service A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay. ##### Elizabeth Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Godefridus 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very beautiful old English building with lots of history and caracter. ##### Godefridus Stayed 2 nights in May 2023 ### 8/10 Good #### Andrew 19 Jul 2023 Liked: Cleanliness, staff & service Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp! ##### Andrew Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Eve 12 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice ##### Eve Stayed 1 night in Sep 2023 ### 6/10 Okay #### SOHAINI 20 Feb 2024 Liked: Cleanliness, staff & service, room comfort #### Variable Room design but..... The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design. ##### SOHAINI Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Liudmyla 29 Dec 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements. ##### Liudmyla Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Nicole 6 Aug 2022 Disliked: Cleanliness, property conditions & facilities #### Beautiful hotel, but dissapointing stay. The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse. ##### Nicole Stayed 3 nights in Aug 2022 ### 4/10 Poor #### stephen 21 Jun 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Swerve to avoid if you expect more than a backpack Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now. ##### stephen Stayed 1 night in Jun 2024 ### 10/10 Excellent #### claudia 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Eine wunderschöne, überschaubare und ruhige Anlage im britischen, altmodischem Kolonialstil Da die Anlage etwas außerhalb des Ortes liegt, ( 15 Min zu Fuß), hat man einen fantastischen Panorama Blick. Die Häuser sehen aus wie in Hobbiton. Alles ein wenig charmant in die Jahre gekommen und man fühlt sich zurückversetzt. Alles liebevoll angelegt, Blumen, Figuren, Fotos etc. Personal sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und waren 3 Nächte dort. ##### claudia Stayed 3 nights in May 2025 ### 4/10 Poor #### rebecca 23 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities 很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已 ![](https://a.travel-assets.com/ugc/hotel-reviews/4853F6CDB1DE06704C4580A14C5EA68C464423681661216523393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53DB2770B3C826BAF368D82AEF8959ACDED313641661216533489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F27AA5A4F34FEA9D1FF1DC250333924E54EC6DEA1661216557330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BEF93616BA52696101B9EE7A158A98C202F4D24E1661216574159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rebecca Stayed 2 nights in Aug 2022 ### 8/10 Good #### Ruth 25 Jun 2022 Liked: Cleanliness, staff & service #### Cameron highlands Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed. ##### Ruth Stayed 3 nights in Jun 2022 ### 4/10 Poor #### Verified traveller 23 Dec 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### A bit frustated Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided. ##### Verified traveller Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Anna, Kuala Lumpur 29 Dec 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden. ##### Anna Stayed 1 night in Dec 2020 ### 8/10 Good #### Verified traveller 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too. ![Like this simple breakfast... Scones](https://a.travel-assets.com/ugc/hotel-reviews/9F66BEE23BAC287335702E7C23FBC551C9948EE41574112184711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Morning View.... From chalet](https://a.travel-assets.com/ugc/hotel-reviews/9D091019F66BACD77134902EDB3D4F1422D115371574112158835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice setting... Everything so colonial style and British feel... Hahaha ](https://a.travel-assets.com/ugc/hotel-reviews/56E679AE876C3B3D8C2D722FCFB34B42484EFBF51574112492413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![History of this chalet... ](https://a.travel-assets.com/ugc/hotel-reviews/5E1072E11864C1C6E927A4359BC74AC7118669D81574112499277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Marie, Singapore 14 Nov 2019 Liked: Cleanliness, staff & service I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌 ##### Marie Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 1 Nov 2019 Liked: Cleanliness, staff & service It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller 11 Sept 2019 Liked: Staff & service, room comfort #### Pleasant stay Comfortable and quiet environment. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 8/10 Good #### CAIYU, 台灣 4 Aug 2019 Liked: Staff & service, property conditions & facilities, room comfort #### 住宿體驗還不錯，稍嫌美中不足，但無傷大雅。 來到金馬崙高原體驗英國殖民時期的風采，所以特別選定這家的住宿，可在漂亮可愛的戶外花園享用美味的下午茶，真正從舊時代留下來的英式建築也很美，選用的家具也很符合英式風格。其他客人評論的室內照明不足，對我們並不構成問題。房間內部沒有空調，略感濕氣，幸好沒有霉味，睡得很舒服。除了沒有空調設備，也沒有提供冰箱、保險箱，設施上略顯不足，所謂的免費盥洗用品只有兩條浴巾、洗髮精、沐浴乳、肥皂。刮鬍刀、梳子、髮帽、牙刷、牙膏、漱口杯、棉花棒之類的，都沒有提供。雙人房也是有閣樓，即便是雙人房型沒用到的閣樓空間，也請更換一下床墊和清理灰塵，經過歷史洗禮的房子很美，希望旅館主人能好好維護。另外山上的濕氣重，老舊的木造建築本來就不可能很清爽明亮，有心理準備才不會嚇一跳。整體來說，住宿體驗還不錯，稍嫌美中不足，但無傷大雅。 ##### CAIYU Stayed 1 night in Aug 2019 ### 8/10 Good #### Ahmad, Setapak 24 Jul 2019 Liked: Cleanliness, staff & service, amenities English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply. ##### Ahmad Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### TEOH 22 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable ##### TEOH Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 17 Jun 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### A standard well below expectations This is a very tired hotel in need of an update. The wifi did not work and the room was damp. With so many hotels in the area, I would not stay here again. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 23 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a different experience than staying in a normal hotel, Very antique, Boutique property - They have some rooms with stairs which is a plus for me ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Verified traveller 22 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities The setting of this hotel was fantastic. Super gardens and great views. The room was very spacious and with a place to sit outside, one could really enjoy the setting. All very relaxing with a great feeling of colonial times. The staff were very friendly and attentive. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 6/10 Okay #### Verified traveller 9 Feb 2019 Liked: Staff & service Disliked: Cleanliness The staff are very pleasant, willing to help travellers and are a valuable asset of the hotel. My main gripe is that the upkeep of the hotel lacks finesse in areas. Our room had no door on the shower, it had presumably fallen off and never been replaced, leaving exposed metal and brickwork in what could have been a lovely bathroom recently renovated. There was a reachable electricity socket WITHIN the shower! Dead flies on the (mouldy) windowsill were not removed during cleaning. A real shame. With a lick of paint the hotel’s rooms could compliment the fantastic efforts of the chef at dinner to create a little oasis. ##### Verified traveller Stayed 2 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Le Méridien Mina Seyahi Beach Resort & Waterpark](https://www.expedia.co.uk/Dubai-Hotels-Le-Meridien-Mina-Seyahi-Beach-Resort-Waterpark.h432678.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort ](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [B&B England](https://www.expedia.co.uk/England-Bed-And-Breakfasts.d11218-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Spa Hotels in Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Spa-Hotels.0-0-d178229-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Winery Hotels in Northern Sardinia](https://www.expedia.co.uk/Northern-Sardinia-Hotels-Winery-Hotels.0-0-d6049047-tWineryHotels.Travel-Guide-Filter-Hotels) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Hotels in Torrington](https://www.expedia.co.uk/Torrington-Hotels.d6084570.Travel-Guide-Hotels) > > [Circa Resort & Casino – Adults Only](https://www.expedia.co.uk/Las-Vegas-Hotels-Circa-Resort-Casino.h57421332.Hotel-Information) > > [Hotels near Milton Keynes Theatre](https://www.expedia.co.uk/Milton-Keynes-Theatre-Hotels.0-l6171298-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Istanbul (IST)](https://www.expedia.co.uk/lp/flights/ncl/ist/newcastle-to-istanbul) > > [Flights from Lyon (LYS) to London (LHR)](https://www.expedia.co.uk/lp/flights/lys/lhr/lyon-to-london) > > [Flights from Belfast (BHD) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/bhd/bkk/belfast-to-bangkok) ### Activities > [Things to do in Lancashire](https://www.expedia.co.uk/Things-To-Do-In-Lancashire.d6046220.Travel-Guide-Activities) > > [Things to do in Aberdare](https://www.expedia.co.uk/Things-To-Do-In-Aberdare.d182839.Travel-Guide-Activities) ### General > [Visit Florida Panhandle](https://www.expedia.co.uk/Florida-Panhandle.dx6048212)