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Reviews of Hotel NoBo Cascade, Tapestry Collection by Hilton

3 out of 5
Hotel NoBo Cascade, Tapestry Collection by Hilton
500 N Main St, Cascade, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 445 reviews" "
Rating 8 - Good. 91 out of 445 reviews" "
Rating 6 - Okay. 26 out of 445 reviews" "
Rating 4 - Poor. 11 out of 445 reviews" "
Rating 2 - Terrible. 14 out of 445 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Coalton

Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate, got to check in early. Front desk clerk was fabulous! Red glasses, can't remember her name. My room was perfect. Loved that my name was on the television to welcome me. Great pillows. Loved the fireplace in my room. I'll definitely stay again!
Stayed 1 night in Apr 2024

8/10 Good

Shaina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the updated experience at the hotel. The room was modern, clean, and the fireplace was a bonus. The pool and hot tub were great. The breakfast in the morning was good.
Stayed 1 night in Apr 2024
Response from Vicki on 17 Apr 2024
Thank you for your kind review. We look forward to seeing you again.

10/10 Excellent

yunhua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and will come back!
Stayed 1 night in Mar 2024
Response from Ann on 3 Apr 2024
Hello, Thank you for your review and we will look forward to seeing you again!

10/10 Excellent

Rylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, clean and spacious rooms! LGBTQ friendly. Two young females felt safe in and out of our room. It was a treat to watch the deer right outside out window at sunset. Breakfast was well stocked and good selection. The pool did have a bandaid by it so maybe more frequent checks in there, but i know that some guests are just not considerate and I dont blame the staff at all just thought I'd mention it. Great stay I chose this over a stay in McCall because of the great amenities and high quality. Will be back!
Stayed 1 night in Mar 2024
Response from Ann on 3 Apr 2024
Hello Rylie Thank you for your review, we are so happy to hear that you enjoyed your stay with us! Thank you also for letting us know of the pool area - we will let housekeeping know to run some extra checks in there! We hope to see you again.

2/10 Terrible

John

Stayed 1 night in Mar 2024
Response from Ann on 3 Apr 2024
Hello John Thank you for taking the time to review. Please reach out to me at ann.cotroneo@hilton.com and let me know what we could have done to make your experience with us a better one! We value our guests and try to address any issue that may come up during a stay with us.

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicky was amazing. Such a nice welcome from her.
Stayed 1 night in Mar 2024
Response from Ann on 3 Apr 2024
Hello Brent Thank you for your kind review! We will be sure to let Vicki know what a great job she is doing at check in!

6/10 Okay

John

Travelled with partner
The large bed and room were nice, the shower had good pressure. We were very disappointed that our reservation was messed up, we booked the deluxe king suite so we could have the jacuzzi tub and they gave us a room with no tub at all. They told us there was nothing they could do to fix the room. Our entire reason for booking here was to enjoy the big tub. Major let down
Stayed 1 night in Feb 2024
Response from Ann on 3 Apr 2024
Hello John Our personal apologies that the reservation was not correct and the tub was not available for you during this stay. We know you had come to stay with us specifically for that reason. Unfortunately, we were sold out that evening and did not have the requested room type. We hope you give us another try so we can make it right.

8/10 Good

PATRICK, scotts valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and orderly. Only gripe was tv system was worthless. No excuse for that. Internet worked fine, netfix worked but regular tv just spun.
Stayed 1 night in Feb 2024
Response from Ann on 3 Apr 2024
Hello Patrick Thank you for your review. Please know that we are working on making the television experience better for our guests. We take all feedback very seriously. We hope to see you again in Cascade.

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beds were hard, TV kept freezing up. Otherwise it was a very nice room. Was one of the nicer plases.
Stayed 1 night in Feb 2024
Response from Ann on 3 Apr 2024
Hello Terri Thank you for your review, we take all feedback very seriously. Please note that we are currently working on the television experience. Our apologies the beds were not comfortable for you.We hope to see you again in Cascade.

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nobo in Cascade is just our favorite place for a quick getaway. Perfect, simple and luxurious all in one.
Stayed 2 nights in Feb 2024
Response from alisa on 17 Feb 2024
Thank you for your kind feedback.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, large room, clean, excellent hot breakfast.
Stayed 2 nights in Feb 2024
Response from alisa on 12 Feb 2024
Thank you for your great review.

10/10 Excellent

Brieanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are larger than average and very nice. Staff was super friendly and helpful. Breakfast buffet was very good.
Stayed 2 nights in Feb 2024
Response from alisa on 12 Feb 2024
Thank you for your wonderful feedback.

10/10 Excellent

Shameka

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property has been remodeled nicely staff is very friendly and helpful. Pool need to remodel, but everything else is very nice.
Stayed 2 nights in Feb 2024
Response from alisa on 5 Feb 2024
Thank your for your kind feedback.

8/10 Good

Trevar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Very nice and quiet rooms. Decent breakfast. Very clean and great staff.
Stayed 3 nights in Feb 2024
Response from alisa on 5 Feb 2024
Thank you for your positve feedback.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really nice motel and the breakfast is very good
Stayed 1 night in Jan 2024
Response from alisa on 5 Feb 2024
Thank you for your kind feedback.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly and courteous staff. I would absolutely stay here again
Stayed 2 nights in Jan 2024
Response from alisa on 5 Feb 2024
Thank you for your delightful feedback. We look forward to your next stay.

10/10 Excellent

Megan

Stayed 2 nights in Jan 2024
Response from Ann on 3 Apr 2024
Hello MeganThank you for your review. We hope to see you again in Cascade!

10/10 Excellent

Kimbra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from alisa on 5 Feb 2024
Thank you for your feedback.

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from alisa on 9 Jan 2024
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from alisa on 9 Jan 2024
Thank you for your feedback.

10/10 Excellent

Miranda

Stayed 1 night in Jan 2024
Response from alisa on 9 Jan 2024
Thank you for your feedback.

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
Booooooooo
Truly disappointing! $180/night and the hot tub isn’t even usable!
Stayed 1 night in Jan 2024
Response from alisa on 9 Jan 2024
We are sorry to see you didn't fully enjoy your stay. We hope that you will return so that we may provide you with a better guest experience.

10/10 Excellent

Aspen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay at NoBo
We have stayed at the Ashley many times. We LOVE the remodel/rebrand. The hotel still retains much of the familiar elegance of the Ashley Inn but with a modern update that makes it feel fresh. It’s clean, comfortable and overall great. The only critique I have is that they should have kept the pull out beds in the rooms.
Stayed 1 night in Jan 2024
Response from alisa on 9 Jan 2024
Thank you for your kind feedback.

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from alisa on 9 Jan 2024
Thank you for your feedback.

10/10 Excellent

Shirley

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from alisa on 9 Jan 2024
Thank you for your feedback.

10/10 Excellent

Natalie

Response from alisa on 5 Feb 2024
Thank you for your feedback.

10/10 Excellent

Richard

Liked: Amenities
Stayed 1 night in Dec 2023
Response from alisa on 2 Jan 2024
Thank you for your feedback.

10/10 Excellent

Ken, BOISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was wonderful. The breakfast was very good. We would like to stay here again.
Stayed 1 night in Dec 2023
Response from alisa on 2 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully kept
Stayed 2 nights in Dec 2023
Response from alisa on 2 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Property
Stayed 1 night in Dec 2023
Response from alisa on 2 Jan 2024
Thank you for your feedback.

10/10 Excellent

Kip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from alisa on 7 Dec 2023
Thank you for your feedback.

2/10 Terrible

Luis

Stayed 1 night in Dec 2023
Response from alisa on 2 Jan 2024
We are sorry to hear you did not fully enjoy your stay, we hope that you will return so that we may provide you with a better guest experience.

10/10 Excellent

Robert, post falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In 50 years of traveling. This is by far one of the best experiences we have had. Hotel is beautiful and well maintained. The staff were amazingly helpful and.the food in their restaurant was first class. Nathan the chef even came.out to discuss food with us. An ama@ing young man. We will be back...An amazing experience. Bob G
Stayed 1 night in Nov 2023
Response from alisa on 20 Nov 2023
Thank you for your wonderful feedback. We are thrilled that you enjoyed your stay.

10/10 Excellent

Maksym

Stayed 2 nights in Nov 2023
Response from alisa on 7 Dec 2023
Thank you for your feedback.

10/10 Excellent

Mica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay in chic and crisp hotel.
My coworker and I really enjoyed our stay here. The building was modern and clean. Our room was spacious and very comfortable. We loved the faux fireplace. The complementary breakfast was delicious with a good assortment of options, we were pleasantly surprised. The only issue was that our room did not have a fridge.
Stayed 1 night in Nov 2023
Response from alisa on 12 Nov 2023
Thank you for your wonderful feedback, we look forward to your next stay.

10/10 Excellent

courtney

Stayed 1 night in Nov 2023
Response from alisa on 10 Nov 2023
Thank you for your stay with us, we appreciate your feedback.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway.
Hotel NoBo is the perfect getaway. Staffing was fantastic and the food was fabulous!! Looking forward to another stay.
Stayed 2 nights in Nov 2023
Response from alisa on 4 Nov 2023
Thank you for your feedback

8/10 Good

La Donia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some construction taking place so a 4 was given rather than a 5. Our room was great and the staff was friendly. The front desk help was dressed very casual for a Hilton.
Stayed 1 night in Oct 2023
Response from alisa on 4 Nov 2023
Thank you for our feedback

4/10 Poor

christopher

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from alisa on 24 Oct 2023
We appreciate your feedback.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from alisa on 16 Oct 2023
Thank you for your feedback.

8/10 Good

Paul

Stayed 1 night in Oct 2023
Response from alisa on 4 Nov 2023
thank you for your feedback

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have not checked out yet, So far we have been pleased with our stay.
Stayed 1 night in Oct 2023
Response from alisa on 4 Nov 2023
thank you feedback

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, I live the remodel and updates
Beautiful hotel. We enjoyed the suite and jetted bathtub the most. We stayed several times before it was nobo, and we really like the updates now. The room was large and spacious. The bed was not very comfortable, definitely on the firm side. Breakfast could have been better, showed up around 8:45 and almost everything was empty and it wasn’t refilled. No fruit, bagels, bread, muffins, juice etc.
Stayed 2 nights in Sep 2023
Response from alisa on 3 Oct 2023
Thank you for your feedback.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from alisa on 2 Oct 2023
thank you for your feedback.

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a fridge in room
The hotel room was clean but no fridge ! I believe that there breakfast could of been better as well ! Overall the stay was good
Stayed 1 night in Sep 2023
Response from alisa on 2 Oct 2023
Thank you for your feedback.

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from alisa on 2 Oct 2023
Thank you for your feedback

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS JUST PERFECT, WILL COME BACK AGAIN.
Stayed 1 night in Sep 2023
Response from alisa on 29 Sept 2023
Thank you for your feedback.