"The rooms were really spacious and had many amenities. The reception staff were super nice and always smiling. The breakfast was okay. The only downside is that the room wasn't the cleanest. "
"Slight but serious issue with booking as Hotels.com didn’t have multiple Hound Hotels listed like Busan. Big location issue so contacted the hotel immediately but no answer ☎️ Contacted Hotels.com by chat and they couldn’t reach the hotel after multiple attempts. A final attempt got through but futile, as the hotel stated they cannot communicate in English. Why on Hotels.com 🤷🏻♂️
Maybe they need someone to refer to in these situations 🇺🇸 🇬🇧
Hotels.com said they would...
"It was a lovely room. The bed was super comfy and everything was so clean. There was loads of space and the massage chair was fun. Thanks for a great stay! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"This executive double room was quite different from the standard one in some ways (better facilities with more cozy room conditions in general) and I was satisfied for such details!"
"The check in was quick, and the receptionist was friendly a very helpful. The parking on the property was convenient. The location of the hotel is central to shopping and food. The room was comfortable and 75” tv was a bit overwhelming. The windows were triple paned so you couldn’t hear street noise. The breakfast was delicious. "
"Clean and tidy place, I had a private room so I didn’t have to worry about noisy people. This can happen anywhere and it’s not the owners fault. The kitchen is nice and fully equipped, nice common area and very nice owner. I would recommend to stay there."
"The rooms were spacious and very clean, with a separate toilet room and shower. The neighborhood itself was limited and less clean than other places I’ve visited in Korea. However, the subway is about a 10 minute walk and one train to downtown. There were also other neighborhoods nearby that were walkable with more food options. The room came with a buffet breakfast that was more than adequate. The biggest issue for us was the foyer and the hallways had a very strong smelling air freshener that did not smell nice and triggered our sensitivities to perfume and other strong scents."
"Hotel Laonzena was an average hotel and I would give it 3 stars. Our check-in process wasn't very welcoming - we arrived at 1.45pm, just an hour before the official check-in time of 3pm. We asked if we could check in early but the front desk lady immediately dismissed our request and told us to come back at 3pm. She didn't even take the initiative to check her computer to see if a room was available. That left us with quite the unwelcoming experience. The room was a bit dated and tired looking, and small. The double bed also wasn't that comfortable. The bathroom was good though. The swimming pool was closed throughout our stay. They gave us a single coupon for breakfast which was very strange given there were two of us. The breakfast layout was very strange - there were about 7-8 round tables with 6 chairs each. Food was mainly Korean cuisine but the coffee was good. Unlike the check-in experience, the front desk staff during our check-out were very friendly and polite. They even stored our luggage for us in a secure location after we checked out, and even called us a taxi to the train station. They told us the ride was about 7 minutes and would cost around 7,000 Won, and it was very accurate. "
