Ratings based on 249 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Decent, will recommend.
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Thank you for the wonderful review! We are glad you enjoyed your stay with us and we hope you will return again soon. We value your business! Chirstan Front Desk Supervisor 253-835-4141
3out of 5
by A verified traveller

Posted 31-Oct-2016 on Hotels
Bed was pretty comfortable, but our room was right next to a very noisy elevator. Woke me several times. Sausage gravy with the breakfast was very good. Breakfast was better than many other places we have stayed.
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Thank you for taking the time to review our property. On behalf of my team I would like to apologize for the inconvience of being roomed next to the elevator. Next time you stay with us I can personally make sure you will not be next to the elevator! We are glad you enjoyed your stay with us and your breakfast was enjoyed. We value your opinion and i will share this with my staff to better improve your stay and others as well. Chirstan Front Desk Supervisor 253-835-4141
2out of 5
by A verified traveller from US

Posted 30-Oct-2016
Pros: The staff was helpful with directions and refilled breakfast items. We went down for breakfast at 845.
Cons: The beds very hard and our room had previously been smoked in. There were burn marks on the bathrrom floor and tub
Location: Easy freeway access and lots of food and shopping nearby
Comment from Hotel Management
13-Dec-2016 by Chirstan Front Desk Supervisor, Hotel Management
On behalf of my team I would like to apologize for the hiccup in your stay regarding your room condition. We are doing our best to update everything quickly and efficiently. We are glad you enjoyed your stay other than that and we hope you will return to us soon next time you are in the area. Chirstan Front Desk Supervisor 253-835-4141
3out of 5
Recommended
for Everyone
by A verified traveller from Tacoma wa

Great hotel beautiful room staff not so nice

Posted 25-Oct-2016
Pros: We had a suite. It was perfect. Felt right at home with a bedroom and full kitchen. The living-room had a very very nice pull out sofa for the kids.
Cons: The front desk staff told my husband our visa card was illegal to use because it wasn't signed. This was 3Days into our stay and we had several rooms we paid for. Made us feel very awkward and so uncomfortable we actually left early. Followed us to our room more than once. One lady yelled at My 2 year old for laughing too Loud in the hallway around 830 pm. Will never go back. Unfortunately because its a beautiful place!
Location: Close to freeway and wild waves. Walmart across the road.
1out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2016 on Hotels
4out of 5
by A verified traveller

Good hotel

Posted 01-Oct-2016 on Hotels
Great and welcoming staff, good room, good location and decent breakfast
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Thank you for the terrific review! We appreciate your business and hope you will return soon so we can continue to serve you with superb services! Chirstan Front Desk Supervisor 253-835-4141
5out of 5
by A verified traveller

Made us feel like home

Posted 30-Sep-2016 on Hotels
Front desk staff was awesome
5out of 5
Recommended
for Everyone
by A verified traveller from Salmon, ID

Nice hotel with indoor pool.

Posted 25-Sep-2016
Pros: Everyone is so friendly and accommodating. The breakfast and indoor pool.
Cons: We only had 1 very small trash can in this room.
Location: There were many places to shop and eat.
I was only able to book a room with one bed but when we checked in I asked if there was a 2 bed room available. There wasn't but the girl up graded us to a room with a pullout bed. As we can only visit once or twice a year it was so important to have room for our grandchildren to visit. I am so very thankful for the kindness.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2016
Nice facility. Friendly staff. Was an enjoyable, event-free stay...which is what I'm after in a stay!