Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

Okay hotel for the price

Posted 18-Feb-2016
What you pay is what you'll get. Came to the room to find out that half of the light bulbs didn't work. Asked the staff to fix it but never got a response. In addition, the shower was extremely loud (woke my kids up). Lastly, the pool area was always out of towels---you had to bring your own from the hotel room which is very inconvenient. If you want to save money, this is a hotel for you. But don't expect quality service.
5 out of 5
by A verified traveller from Yakima

Great hotel in Federal Way, close to freeway.

Posted 08-Feb-2016
Pros: Cleanliness.
Location: Reastaurants, clothing and sports stores nearby. Grocery store very close.
Check in was easy, the staff was extremely helpful and friendly. Breakfast was great also!
3 out of 5
by A verified traveller

Posted 02-Feb-2016 on Hotels
Arrived late took the manager rajan almost 20 mins to check us in. Then key didn't work, turns out room was occupied (hello)! new room was adequate but when we asked for a rollaway he said he wouldn't give It to us since we had registered for two ppl but had three. How absurd. On top of the above he was rude and threaten to charge me more if I had to many ppl . poor customer service, will not be stayin here again or suggesting to anyone
4 out of 5
by Arthur

This traveller left a rating score only Posted 08-Jan-2016 on Hotels
4 out of 5
by Colin from asia

hot tub hot coffee not

Posted 17-Dec-2015 on Hotels
Was glad the hot tub was hot down by the pool. The coffee in the lobby was usually NOT hot. No big deal. Lots of places to eat in the vicinity. Quite satisfied with the whole package.
4 out of 5
by A verified traveller

Nicest hotel very close to aquatic center.

Posted 06-Dec-2015
Pros: Large Rooms, Good Location
Cons: Rooms could be a little more modern, little more clean.
Location: Near the pool and major malls.
Easy to locate pool down the street from the aquatic center. Lots of food in the immediate area. Rooms are large, comfy, and relatively clean.
4 out of 5
by Steve from Poulsbo

Stayed close rather than drive home and back.

Posted 26-Nov-2015 on Hotels
Just an overnight rather than drive all the way home and back for a two-day swim meet. Room was comfy, quiet; bathroom small. Breakfast was OK, with (powdered) scrambled eggs, sausage, potatoes, waffles, cereal, limited fruit, packaged pastries. Free WiFi worked OK with phone, didn't try laptop. Price was probably commensurate with surrounding properties, but seemed high to this cheapskate.
4 out of 5
by tpdx

decent hotel

Posted 14-Nov-2015 on Orbitz
the main downplus is the 11am check out - they start calling your room at 1045 to make sure youre leaving which is a little rude and I can never get used to it - the hotel is older and outdated but still very clean - the only nice person working there is the lady with the german accent - everyone else looks like they can not wait to get the heck out of there
5 out of 5
by Pamela from Tennessee

Will Return

Posted 01-Nov-2015 on Hotels
Wanted fairly close to airport even though in Seattle area visiting family. Perfect spot. Safe and secure spot where hotel located. Local casino close by as well as chain and local restaurants (Sherri's) !!
4 out of 5
by KYOUNGDO from korea

good position

Posted 28-Oct-2015 on Hotels
good position for korean.