Ratings based on 675 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 18-Jun-2018
we were so tired, I would have liked to explore the hotel's pool. The staff couldn't have been nicer.
Comment from Hotel Management
18-Jun-2018 by General Manager, Hotel Management
Thank you for your review! We appreciate you as our guest and are thrilled to hear you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by a verified traveller from San Antonio, Texas

Posted 12-Jun-2018
Very good experience. Hotel staff very friendly and extremely helpful. The staff handled my specific questions and requirements quickly, efficiently and with utmost courtesy. Breakfast room staff was especially efficient and friendly as well. (I might add that with all the business being done in the breakfast room you might think about getting something larger than a 2-slice toaster). Breakfast items were very diverse, something for everybody.
Comment from Hotel Management
16-Jun-2018 by General Manager, Hotel Management
Thank you for your feedback. We are happy to hear you enjoyed your stay! We look forward to being able to accommodate you again in the future!
5 out of 5
by a verified traveller from PA

Posted 11-Jun-2018
Pleasant staff.. Great breakfast and convenient location.
Comment from Hotel Management
16-Jun-2018 by General Manager, Hotel Management
Thank you for your review! We appreciate you as our guest and are thrilled to hear you had a good stay!
5 out of 5
by a verified traveller

Posted 11-Jun-2018
Front desk help was begins excellent
Comment from Hotel Management
11-Jun-2018 by General Manager, Hotel Management
Thank you for your review! We appreciate you and are happy to hear you enjoyed the front desk!
3 out of 5
Recommended
for Everyone
by a verified traveller

Posted 01-Jun-2018
Great hotel stayed there multiple times but this time awoke to loud construction noise. Other than that a great place to stay.
Comment from Hotel Management
02-Jun-2018 by General Manager, Hotel Management
I want to thank you for your feedback and apologize for your abrupt sleep and waking up to loud noise. Please know you are welcome to report this to our front desk at anytime and we will do what we can in our power to fix it. Thank you for staying with us and we hope to see you again in the future!
4 out of 5
by a verified traveller

Posted 31-May-2018
Was a great experience. Had a good time.
Comment from Hotel Management
02-Jun-2018 by General Manager, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by a verified traveller from Gorge

Nice hotel in great part of Tacoma

Posted 28-May-2018
Hotel was close to museums and freeways which fit us perfect
Comment from Hotel Management
02-Jun-2018 by General Manager, Hotel Management
Thank you for your feedback! We appreciate your visit with us and we hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by a verified traveller

Nice Hotel in Tacoma.

Posted 28-May-2018
Nice clean & close to many places to see. Will use again
Comment from Hotel Management
02-Jun-2018 by General Manager, Hotel Management
Thank you for being our guest and we greatly appreciate your review! We hope to see you again in the future!
3 out of 5
by a verified traveller

Posted 15-May-2018
Great location downtown, facility is well kept and newer, the breakfast had lots of options including eggs, pancakes, juices.
Comment from Hotel Management
19-May-2018 by General Manager, Hotel Management
Thank you for your feedback. Should you feel your stay is not 4 star or better, please feel to contact the management team before your departure and we will be sure to ensure your stay is of 5 star quality.
5 out of 5
by a verified traveller

Posted 15-May-2018
convenient location
Comment from Hotel Management
15-May-2018 by General Manager, Hotel Management
Thank you for your feedback! We greatly appreciate your visit!