Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from WA

Nice hotel inTacoma

Posted 01-Sep-2015
Great room. Great breakfast. Enjoyed the pancakes at night promotion
5 out of 5
Recommended
for Everyone
by A verified traveller from Beaverton, OR

Great hotel in downtown Tacoma

Posted 31-Aug-2015
Pros: They made the stay easy with free parking, hot breakfast, comfortable beds, quiet & spacious rooms.
Cons: The room was so nice, I was surprised there wasn't a magnifying mirror in the bathroom. Not a complaint, just something to consider.
Location: Tacoma is a small enough town that it's easy to get anywhere fairly quickly. I like that the hotel had easy access to I-5 as well.
I was in town for a family wedding and as a former resident of Tacoma I was not interested in staying in the hotels in S Tacoma. This hotel fit the bill and was moderately priced. I appreciated the free parking, which is rare in most downtown hotels. The parking garage even had some angle parking that fit our full size truck. The staff was friendly and very helpful. I really appreciated how quiet the rooms were; never heard my neighbors and the hotel was fairly busy. The room was large, clean and the breakfast buffet was better than most. The hotel also had a pancakes special it was running this month, from 8pm to midnight. Perfect after coming back from the wedding! I know there are some who are concerned about the neighborhood, but it's not as grim as some reviews portray. It's an area that's being revitalized after the University of Washington, Tacoma opened nearby. I will definitely stay in this hotel again when I'm in town for family events; or when I go to Seattle but don't want to drive 3 hours to Portland metro area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma downtown

One night stay

Posted 16-Aug-2015
Excellent location for our needs. Room was very clean. The bed was a little firm. Breakfast was ok. Good coffee!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place with reasonable prices.

Posted 07-Aug-2015
Friendly staff. Clean hotel with lots of amenities. Nice choice of food on the free breakfast buffet with very friendly staff replenishing constantly. Very reasonably priced for what you get
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Downtown hotel for business folks really

Posted 05-Aug-2015
The hotel is nice and clean and centrally located. It is near downtown Tacoma. There doesn't seem to be many tourist attractions nearby but it would be very good for business travel.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 27-Jul-2015
We always enjoy staying at Holiday Inn Express properties. The room met our expectations and the breakfast area was excellent. I don't mind dogs staying in the hotel, but wish other customers would not bring them into the breakfast area. Am amazed how people don't used common sense in hotels.
5 out of 5
Recommended
for Everyone
by A verified traveller

Within walking distance of the Tacomadome.

Posted 26-Jul-2015
Flawless check in and check out. Nice parking garage. Water pressure a little low on the 8th floor.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent budget hotel

Posted 20-Jul-2015
Pros: Location and parking garage Room was quite clean
Cons: More polite front desk personnel, focused on helping the customer, rather than being distracted by the phone or walkie-talkie
Location: Variety of restaurant less than 1/2 mile away Coffee shops near Easy access to the highway
Poor internet connectivity Thin walls No microwave in room One of the front desk ladies was snippy when I explained that I was having a problem with my room key. She said "maybe your not using your card right." The light turned green and one would expect the door to be able to open afterwards. Either way eventually I got the door open. The ladies running the morning breakfast though were very friendly and helpful.
2 out of 5
by A verified traveller

Very much in need of a housekeeping over hall.

Posted 20-Jul-2015
Common areas are semi clean and rooms don't fair too much better.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, central location

Posted 06-Jul-2015
easy to find, great location, beautiful rooms with beautiful views of Mount Rainier.