Ratings based on 590 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from washington state

Very clean, warm room. Friendly, helpful staff.

Posted 16-Nov-2017
This was a perfect place for me. A staff that was not overattentive but helped out when I needed. It was not a vacation stay for me, but very relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveller from puyallup, wa

Nice place

Posted 15-Nov-2017
No complaints. Nice staff, clean, location, pool, no hot tub, good water pressure. Nice tv with hdmi connections.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel, excellent location

Posted 13-Nov-2017
Pros: Location, cleanliness.
Cons: Room was a bit cold and the heat could not be adjusted.
Location: The Swiss, Jazzbones, all the bars and restaurants in central location.
Really good breakfast, quiet and very clean room, pleasant staff. Great location close to nightlife.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2017
Great location, and staff were welcoming and accommodating. The Breakfast that is included with your stay was excellent and the staff were well organized. Would recommend this Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from British Columbia, Canada

Good location for waterfront Tacoma stay.

Posted 25-Oct-2017
Pros: It has a fresh, updated feeling. The rooms were inviting with attractive white bed linen, good reading lights and bathroom. Parking was secure and eas
Cons: It was not inexpensive, especially with the difference between the US and Canadian dollar.
Location: We stayed there because of the nearby Museum of Glass, which was walkable, and a good choice of restaurants.
The hotel was easily accessed coming in from Port Angeles, without complex traffic navigation. The front desk staff was very friendly and helpful, and the breakfast better than other hotel chains. When you enter the lobby, there is a welcome ambiance. All in all, a very pleasant stay in a surprisingly quiet location.
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver bc

Nice and clean

Posted 26-Sep-2017
Very spacious room. Close to the University and Museums. Convenient parking. We had very restful 2 days.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Sep-2017
Great rooms, super comfy bed, could use a hot tub in the pool area! The gym was greatly equipped!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 02-Sep-2017
Pros: Nice room.
Cons: Amenities could be improved
Location: Close to everything downtown Taxoma.
Was not told that parking was an additional 7 Dollars, NO microwave available in room or on the floor. Overall the room was nice.
Comment from Hotel Management
03-Sep-2017 by General Manager, Hotel Management
Thank you for your review. We are so happy to hear your overall experience was nice! We apologize you were not aware of parking charges. They are posted under our amenities on the website for guest convenience. We do have a microwave in the convenient store that is next to the desk available 24/7. We hope to get the opportunity to serve you again in the future! Brieanna Hudson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location for the university

Posted 17-Aug-2017
Otherwise kind of in the middle of no where. Bus and link close, but you have to walk down a steep hill to get there.
Comment from Hotel Management
24-Aug-2017 by General Manager, Hotel Management
We appreciate your review! Since we are in the heart of the downtown Tacoma district, we have many restaurants, bars, museums, parks, trails, etc. When you visit Tacoma again, we would be honored to show you the town! Brieanna Hudson General Manager
5 out of 5
by Heidi

Posted 12-Aug-2017 on Hotels
Good choice in the Tacoma area... clean, comfortable and a friendly, helpful staff
Comment from Hotel Management
24-Aug-2017
Thank you for your review! We are happy to hear you enjoy our friendly and clean hotel! Brieanna Hudson General Manager