Ratings based on 266 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2017
It was a great place to stay and everyone was wonderful
4out of 5
by A verified traveller

Posted 29-Nov-2016 on Hotels
Hot tub jets were not working well
5out of 5
by A verified traveller

Great hotel. Only negative is the lack of parking

Posted 15-Nov-2016 on Hotels
Great stay. Wonderful staff. So helpful. Big thanks to Ciara at the front desk. Absolutely incredible person. She made my stay the best.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 03-Nov-2016
Pros: Everything
Cons: Breakfast closing at ten
Great hotel great deal and great room and super cheap
3out of 5
by A verified traveller from Dallas, United States of America

Rude Staff!

Posted 02-Nov-2016
Pros: The bed was very comfortable, and the room was very clean. Although, the TV remote did not work.
Cons: You had to pay for parking to stay at their hotel! There was no validation or discount. The staff was very condescending. During check in I bought a few things from the snack shop. After the employee rang me up he said "I supposed you want a bag." When I replied "Please", he grabbed a bag and just threw it on the counter for me and walked away. I stayed there because my daughter was attending a convention across the street. I would rather stay at a hotel with less amenities, and have to drive every day, than deal with staff that acts like I am a burden to them.
4out of 5
Recommended
for Business Travellers
by A verified traveller from Minneapolis, MN

Nice hotel close to the convention center.

Posted 22-Oct-2016
Pros: The room was very quiet and comfortable. I liked how convenient it was to the convention center and the university campus.
Cons: Given that there is no grocery store or market, I would serve lunch in the restaurant.
Location: The University of Washington at Tacoma is within several blocks, including many restaurants and fun shops.
This hotel was very convenient to the convention center where I was attending a show for 5 days. The room was not completely cleaned when I checked in, food having been left from the previous visitor. The room was very spacious and included a refrigerator, microwave and internet, all of which was appreciated. It was a very quiet hotel and very comfortable. I was glad for the restaurant as there is no grocery store or market within walking distance of the hotel. The restaurant does not serve lunch, however, which didn't bother me but might be difficult for others. All of the hotel staff were very kind and friendly, and made my stay more pleasant.
5out of 5
by A verified traveller

Excellent service

Posted 18-Oct-2016 on Hotels
Every person who works in this hotel was extremely helpful. We were from out of town and needed a lot of advice. They all went out of the way to make our stay special. The room had a great view of Mt Ranier and was very comfortable. We will absolutely stay here again if we have a trade show at the convention center.
5out of 5
Recommended
for Everyone
by A verified traveller

A perfect hotel for a downtown Tacoma wedding.

Posted 03-Oct-2016
Great location, friendly/courteous staff & good proximity to the downtown museums
4out of 5
by A verified traveller

Posted 19-Sep-2016 on Hotels
The parking situation was a huge negative. No room service or restaurant on site. If you arrive after 8:00pm make sure you have already eaten. There are not many restaurants close by other than one, and it is very expensive. The food is delicious if you can afford it. Staff was pleasant and professional.
4out of 5
by A verified traveller from Chicago

Good downtown Tacoma choice

Posted 12-Sep-2016 on Hotels
We have stayed at the Tacoma Courtyard several times. The location is central to all things Tacoma and the hotel is reliably clean and comfortable. A good choice.