Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from San Francisco, CA

Best Hotel in Downtown Tacoma

Posted 29-Aug-2016
We stay here twice a year when we drop off and pick up our daughter at college. We are always 100% pleased with staff, room and amenities. My only gripe is that parking isn't ideal. Valet is a semi-reasonable $17, but even self-parking is $10. That seems a little high for the area.
5out of 5
by A verified traveller from Los Angeles, CA

Excellent Hotel in Terrific Downtown Tacoma

Posted 01-Aug-2016
Pros: Friendly, helpful staff, including help using their computers. Very responsive to individual needs. Able to provide feather free pillows.
Cons: I'd love to see them bring back their morning breakfast buffet. But the food that was available was fresh and delicious.
Location: Really convenient to many restaurants, shops, etc. Also close to several theaters. GREAT VIEW!
This is a hotel that is not only comfortable and convenient (in terms of location) but has a staff that really cares about the visitors who stay there. They got out of their way to keep personal requests on file, respond quickly to visitor needs, and are friendly and helpful at all times. The rooms are spacious and comfortable....and have all the amenities one would want. I love that they have a pool and exercise room. Easy parking. I would never stay at another hotel when visiting Tacoma!
3out of 5
by A verified traveller from kirkland WA

Good location very nice place

Posted 01-Aug-2016
Stayed here while attending a wedding at a venue closes by. Hotel was clean staff was very friendly. My only complaint is their bar area doesn't open until 5pm. I was starving wanted some food and to have a drink with friends before our ride came to take us to the wedding. Not too much is super close by so that was the only downfall.
Comment from Hotel Management
03-Aug-2016 by Melvin P. - Guest Service Manager, Hotel Management
Thank you for taking the time to share your experience at the Courtyard Tacoma Downtown. I am sorry to hear you had an below average experience. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the Tacoma area.
3out of 5
by A verified traveller

Located very near the places we wanted to visit.

Posted 10-Jul-2016
Location: Within walking distance of Dale Chihuly's Bridge of Glass.
Valet parking very efficient and the cost was not much more than regular parking.
Comment from Hotel Management
12-Jul-2016 by Hotel Manager, Hotel Management
Thank you for staying with us and sharing your experience. We appreciate your kind words. We look forward to your next visit.
5out of 5
by A verified traveller from Lewiston, ID

Very nice Hotel right in the heart of the action

Posted 10-Jun-2016
Pros: The rooms were clean, quiet, the beds were comfortable. The room was overall pleasing.
Location: It is in the perfect position for the Tacoma Art Museum, Museum of Glass, the waterfront, the Tacoma Convention Center, and so much more.
The Courtyard by Marriott in Tacoma is the perfect place to stay. It is right in the middle of everywhere you want to go. The rooms are exceptional, the Bistro was perfect for food, not quite a restaurant, but there are many near by if you want something more. Every staff member I spoke with was friendly and helpful. I would stay here again for sure.
5out of 5
by A verified traveller from tacoma

Loved the place

Posted 24-May-2016
Pros: The cafe
Cons: Elevators
Only mishap was the broken elevator. Loved the place ,location and cafe
3out of 5
by Jeremy

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by A verified traveller

Nice hotel and staff

Posted 21-May-2016 on Hotels
I think overall the hotel staff were very nice and customer friendly. My only negative the traffic noise which made it difficult to sleep but I realize that's out of the hotels control I should of brought my white noise machine! but otherwise I enjoyed my stay.
5out of 5
by Dawna

This traveller left a rating score only Posted 14-May-2016 on Hotels
5out of 5
by Annie

This traveller left a rating score only Posted 09-May-2016 on Hotels