Ratings based on 1,939 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Walking distance from the Tacoma Dome.

Posted 29-May-2016
Pros: Location to the Tacoma Dome,food and hotel staff.
Breakfast was great! The front desk staff and the food staff were outstanding, Very helpful and genuinely very friendly.
5out of 5
by A verified traveller from WA

Nice clean hotel next to Tacoma Dome

Posted 23-May-2016
Pros: great location, free parking, and free breakfast
Fast, easy check in, free parking, clean comfy room, and a free hot breakfast with good variety.
4out of 5
by A verified traveller from Buffalo,NY

Nice hotel easy for traveling

Posted 17-May-2016
Pros: We like the proximity to the interstate, the hotel's cleanliness, the breakfast.
Cons: The bed.
Location: The hotel is right next to the Tacoma Dome. It's within walking distance to downtown attractions, and the Car museum is a must see.
This is our second stay at the Best Western. The hotel is spotless, as the staff works hard to maintain it. It's close to the interstate and many attractions downtown are within walking distance. Breakfast at the hotel is a nice bonus.
3out of 5
by A verified traveller

Posted 16-May-2016
Hardest mattress on the face of the planet...staff was friendly
4out of 5
by A verified traveller

Nice hotel right by the Dome.

Posted 15-May-2016
Location: A great location if you are going to attend anything at the Dome.
The hotel was very nice and staff all very friendly and helpful. Took the free shuttle (free within 5 miles of hotel) every day. Arrived in the evening and that evening and the next day went great with the hotel. The next day I don't know what happened (whether the driver of the shuttle was stuck in traffic or just very busy) but we had to wait for 2 hours to get our ride from the place where we were. We were tired by that point and not too impressed. Also that day room service came EARLY to our door and then didn't return like we ask her too..... So our last day with the hotel services were not great, but will rate them at a 4 anyhow because all the rest of the time was great.
4out of 5
by A verified traveller from Alberta Canada

Nice hotel, not the best area

Posted 07-May-2016
Pros: Very nice staff
Cons: Not much
Location: Location area needs tidying up, lots of grass and weeds, but not on the Hotel property. The location was ideal for access to downtown.
The staff were excellent, the Hotel was very clean and quiet, and the free breakfast was good. I will definitely stay there again on my next visit to Tacoma
2out of 5
by A verified traveller

Horrible beds & was not happy

Posted 04-May-2016
Bad beds after being charged for an Expedia mess up at another hotel having to pay for a hotel where beds felt like sleeping on floor not worth it still trying to deal w major back pain that didn't have before the 2 nights at this hotel
4out of 5
by A verified traveller from Tacoma, WA

Hotel that Exceeded Expectations

Posted 26-Apr-2016
Needed a last minute hotel near downtown for after my wedding. It was wonderful and I really couldn't have asked for a better experience for the price.
4out of 5
by A verified traveller from Los Angeles, CA

Posted 25-Apr-2016
Nice hotel - greeted right away from the hotel staff. I had booked a king bed, but needed two queen beds and they upgraded me with no issues. They have a nice breakfast offering, which is included in your hotel stay. Food was very good! The room was clean and the beds were comfortable.
4out of 5
by A verified traveller

Nice Tacoma Dome hotel close to Tacoma downtown

Posted 17-Apr-2016
Pros: location, breakfast
Cons: need the room key oddly to take the elevator up from garage when you park initially but you won't have the key till checkin
Enjoyed our stay for a night. Good breakfast and overall clean, pleasant and friendly.