Ratings based on 1,858 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Clean but disappointing

Posted 02-Feb-2016
We had a broken coffee machine they never replaced, paperthin walls where our neighbors woke us up talking, and the fridge was really loud.
4 out of 5
Recommended
for Everyone
by A verified traveller from WA

Central to everywhere

Posted 16-Jan-2016
Pros: Location was great
Cons: Our room had a shower in a spa bath. Very difficult to get in and out of the shower
Location: Next door to the Tacoma Dome
Easy to get to from the I-5 and secure parking available
1 out of 5
by A verified traveller

Posted 31-Dec-2015
The first room heat waz not working so they moved me to another room. The other room heat didn't work either nor did the hot water. It was horrible.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Good Tacoma location

Posted 31-Dec-2015
Pros: Good location
Cons: Varity of food avaible
Location: Car museum. Not far from museum os glass, Tacoma Art museum and Washington State museum. Near transportation
The Staff was very helpful.I like new security feature of using room key to activare elevator.Nice shuttle service. Contenential breakfast very nice
2 out of 5
by A verified traveller

Posted 28-Dec-2015
Pros: The room and facility was well appointed and clean. The staff was courteous, friendly and helpful.
The hotel staff was five star quality. The room did not meet our expectations. We rented a room with a spa. The climate control in the room was poor. We had the thermostat at maximum all day and it never did get warm. The toilet was in a separate room from the shower. The Spa/shower was the most disappointing of all. The water did not get warm enough to use the spa. It got lukewarm at its hottest.
4 out of 5
Recommended
for Everyone
by A verified traveller from GreenBay

Easy access

Posted 02-Dec-2015
Suite was beautiful but Shower/jacuzzi tub difficult to get in and out of. Sauna in the room was great. Room and hotel were on the cool side. We required a portable heater. No room service on Sunday so we had to pick up our own food on main floor. Staff were friendly and accommodating. Great breakfast! All in all, a nice stay.
2 out of 5
by A verified traveller from seattle

Posted 24-Nov-2015
Cons: they should inform you of any extra charges before you leave the hotel
not very happy, i prepay for the hotel, i was told everything was fine that there was no more charges but when i got home i check my acc and saw that i was charge extra money.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2015
Pros: staff was very accommodating.
Cons: restaurant/lounge could be open longer hours.
Location: Good Greek restaurant across the street. shuttle will take you within 5 mi. where there is a lot more to do.
Clean, spacious room with coffeemaker,frig, microwave, etc. Good breakfast, omelets, eggs, waffles. fruit, juice, etc. and really good coffee
4 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Good value and location

Posted 18-Nov-2015
Pros: Central (for us) location. Friendly staff.Covered parking
Cons: add cut up fruit breakfast, not just whole apples and oranges. Missed cream cheese for bagels. Regardless breakfast is an excellent deal!
Location: Dome events; not much within walking distance. Freighthouse may have a renovation - be good,kinda seedy. Thai vendor food good, bakery's macarons MIAM
We've stayed at this hotel many times and it is always great.
4 out of 5
Recommended
for Everyone
by A verified traveller from yakima,wa

Loved how close it was to the dome

Posted 17-Nov-2015
Totally loved the fact that the hotel was soo close to the tacoma dome, staff was friendly and the breakfast was good will be booking this hotel every time i stay in tacoma