Ratings based on 2,240 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel close to dome

Posted 23-Jun-2017
GPS did not map to hotel but was lot of road construction which was probably the issue. Room was comfortable and facilities were well kept. All of staff were friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location within a mile of the main downtown.

Posted 07-Jun-2017
Pros: Good breakfast with omlette station.
Good location once you getthere. It is a bit daunting getting in and out fromthe freeways. Have your GPS on and updated. Don't know what the location would be like if there was an event atthe Dome.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jun-2017
Very clean room and very comfortable. Best hotel I've stayed in so far, and has a variety of choices for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from BC, Canada

Location, Location, Location!

Posted 04-Jun-2017
Pros: Location, Cleanliness, friendly staff, hot breakfast, comfortable beds and free parking.
Cons: Elevators
Location: The only hotel we stay at while we visit for an event at the Tacoma Dome. While others fight to get out of the parking lot, we walk across the street.
If you are in Tacoma for a event at the Tacoma Dome, there is no other place to stay except here at the Best Western. Beautiful Lobby, fast efficient check in, friendly staff, free parking, hot breakfast, comfortable beds. The only con to speak of is the efficiency of the elevators.
3 out of 5
Recommended
for Everyone
by A verified traveller from washington

Location location location

Posted 30-May-2017
The only thing that kept me here was its location. Honestly, our room smelled like diapers, the comforter was dirty. I asked for additional blankets that were never delivered. But......it's directly across the street from the Tacoma dome. That is this property's saving grace. If you can stand a budget place and location is #1 then you will survive.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bay Area, CA

Convenient hotel in Tacoma

Posted 23-May-2017
Pros: The breakfast is great.
Cons: The room was a little cold for my liking.
Location: The glass museum, and several other museums are within walking distance, as are many very good restaurants. Right next to the Tacoma Dome.
We have stayed at this hotel 3 times now, while visiting our daughter who attends college in the area. It has great freeway access and is easy to check in and out of. They have a very good breakfast in the morning (which is included in the price,) and excellent coffee. It is a good hotel for the price.
3 out of 5
Recommended
for Everyone
by A verified traveller

Your cheapest closest option

Posted 23-May-2017
It's a good deal which is why I'd recommend it. Anything else near Tacoma is expensive and in rougher areas. This is walkable if you don't mind a longer walk. It's clean and updated on the main floor but the rooms are small and nothing has been updated since day one elsewhere. The pillows are the size of your head. Don't ask me why that was my personal annoyance. Otherwise breakfast is good. Also your bathrooms are super tiny so it's best off as a one person room. Like I said. Cleanest closest cheapest option. And it was quiet walls were not paper thin which was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from E

Nice hotel close to the Dome

Posted 22-May-2017
Perfect for attending events at the dome cabbing downtown is cheap and easy too! We will definitely be going back
2 out of 5
by A verified traveller from Mill Crek, WA

Bad experience

Posted 22-May-2017
The weekend of our visit, unbeknownst to us, there was a rave at the Tacomadome and everyone else staying at the hotel was planning on going. When I checked in (with my two small kids), the desk staff informed me about the rave and then said if there was any trouble I could dial 0 for security. I know the hotel can't help the shows going on. However, when I called earlier in the day to ask about the bed arrangements for my kids they should have told me at that time. Unbelievable that they thought it would be a good idea for me to bring my kids there with that kind of crowd. I left and went to a different hotel for the night. I will not be back
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Very clean room and great breakfast buffet

Posted 21-May-2017
The hotel located in the area of development and some road construction, but very safe. The underground garage is secured with gate and the security person walks around to ensure you have spot to park. Very nice guy. The room is very clean, bedding is very clean. The breakfast is the highlight of this hotel. I definitely will come back again. Cons: toilet paper is very very rough. The bed is a full size instead of queen. The staffs speaks Spanish to each other over customers. Nothing wrong with talking in their own language but please consider customer as priority not make them wait for you to finish talking.