Ratings based on 2,203 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Was close to our venue

Posted 27-Apr-2017
Our hotel door didn't shut all the way nor close properly. It's smelt like smoke when we asked for a non smoking room. There were blood marks on the carpet outside the bathroom door not appealing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Perfect for events at the Tacoma Dome

Posted 25-Apr-2017
Pros: location to Tacoma Dome, breakfast buffet
Wonderful breakfast with good selection, decent clean room, comfortable bed, cramped bathroom, but you can't beat the location for events at the Tacoma Dome. Parking garage was a little cramped. It appears to be an older motel with updates.
3 out of 5
Recommended
for Everyone
by A verified traveller from Antioch, CA

Nice hotel close to the Tacoma Dome

Posted 25-Apr-2017
Pros: The best part of the hotel is it's right next door to the Tacoma dome.
Cons: The security system is odd. The evening staff wasn't as friendly or as helpful as the morning staff.
Location: The Tacoma dome is right next door. Mt Rainer National park is about 2 hours away.
The best part of the hotel is it's right next door to the Tacoma dome. When we arrived the room we reserved wasn't available and the room they were putting us in wasn't ready. The staff on that shift was friendly and helpful although we were disappointed not to get what we reserved. Nothing more than an apology was made. We felt a small discount or a round of drinks at the bar should've been offered. When we came back later in the day the staff on shift was rude and not helpful. The room was a standard hotel room in this price range. Nice but nothing special. The free breakfast was a step above others. The security system was odd. You needed a key to use the elevators in the garages and lobby but none of the doors on the first floor were secured. So you can enter the hotel at any time of day or night but can't use the elevator?!? If we went to an event at the Tacoma Dome we'd stay there again otherwise we'd try another hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Great Hotel!

Posted 24-Apr-2017
A really great place to stay for any event. Staff and rooms are excellent. Parking is ample too.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Best western

Posted 24-Apr-2017
Overall, it was a good stay however with the added $70 surcharge and the lack of staff at the desk kind of leads to dismay. The free breakfast is good although you have to find seating so get there early. There were a lot of homeless people blocking roads when we came into the hotel- the city was relocating a nearby homeless camp so the streets were busy with foot traffic. Interesting events.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kaiserslautern

Good for Tacoma

Posted 23-Apr-2017
You get what you paid for. It's a good hotel for Tacoma. But it has its shady streets like anywhere else in Tacoma.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2017
Clean and friendly. Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Maple Ridge, BC

Perfect stopping point on a road trip

Posted 15-Apr-2017
On a road trip from BC to California, I just wanted convenient stopping points en route. The hotel is very close to the I5, and very easy to find. Great, secure covered parking, very clean and comfortable room, friendly and helpful staff, and a great breakfast selection. I really couldn't have asked for more from an overnight stop.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly and helpful staff

Posted 14-Apr-2017
Due to car troubles, I had to use someone else's car and didn't realize I had left my license in my car. The staff was very great and I was able to check in after emailing a copy of my ID to them. I will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle,WA

Posted 14-Apr-2017
The room was great! Clean and quiet and great breakfast.