Ratings based on 2,131 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Everett WA

Unexpected

Posted 12-Feb-2017
Everything was good until we came back after night out, and the next morning we found the ceiling was leaking from rain all the staff said was thank you we will keep maintenance know
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver,B.C.

Best Western Tacoma

Posted 06-Feb-2017
Pros: Clean, Modern
Cons: Nope
Location: Near the Tram line, Near the unique Tacoma market and right next to the Tacoma Dome.
If you have a Pet this is the better place to stay. We brought our dog. There are some areas around the Hotel where doggy business can be done. This hotel is only 3 blocks from the Tram and gets you into DT Tacoma in minutes. The area of town where the hotel is has some great unique stores. The Hotel is well appointed, food for room service is well portioned. Hotel is clean, modern and the staff are great. I will be coming to this hotel for now on when I come to Tacoma for the Tacoma Rainiers games.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Feb-2017
One short overnight stay, I enjoyed the cleanliness and quietness, impressed by the lobby, pleased with the parking garage. Pleasant staff.
5out of 5
Recommended
for Everyone
by A verified traveller

靠近公路

Posted 29-Jan-2017
离公路很近,自驾从美国到加拿大沿途住宿不错的选择,有地下停车场,房间设施齐全,干净卫生、视野开阔。早餐也不错。
4out of 5
Recommended
for Everyone
by A verified traveller from Boulder, CO

Nice, clean hotel close to downtown.

Posted 26-Jan-2017
Pros: Clean, easy access to freeways and city.
Cons: It is what it is, a no frills, low cost hotel. If had paid more I would have expected a more professional staff and better look and feel.
Good, clean Best Western. Staff was courteous and attentive. I would recommend this hotel as a good, no frills place to stay in Tacoma.
3out of 5
by A verified traveller from wa

Ok.

Posted 25-Jan-2017
Nice check-in staff. Room not as clean as I like.
4out of 5
Recommended
for Other
by A verified traveller from Vancouver

Posted 16-Jan-2017
Pros: location to place to visit
Cons: proper china plates and coffee cups
Location: Went to Scaleracing on South Lawrence street, the best slot car centre in the US.
satisfactory, mid tier hotel. Not fancy clean and a good omelette for break fast. Coffee could be better!
2out of 5
by A verified traveller from ASTORIA , OREGON

SOME PROBLEMS

Posted 16-Jan-2017
Pros: THEY PRINTED UP A ROAD MAP TO OUR CONCERT THAT HELPED UP GET TO OUR CONCERT LOCATION.
Cons: ITS A ROUGH AREA AND SECURITY WOULD BE A HELP. I AM SURE TACOMA HAS A FAIR SHARE OF PROBLEMS. BIG CITIES EQUALS BIG PROBLEMS
Location: WE LEFT AT 10 AM THE NEXT DAY AND LEFT THE CITY BEHIND. WE LIKE SMALLER , SAFER PLACES
ROOM 606--THE TOILET IS VERY LOW TO THE GROUND POSSIBLY FOR A SMALL PERSON .IT FELT LIKE I SHOULD HAVE BEEN ON MY KNEES AND LIFTED UP FIVE INCHES TO SIT DOWN .NO RAILINGS IN SHOWER OR RESTROOM . I AM NOT OVERWEIGHT BUT I AM 6 FOOT 3. MY WIFE IS 5 FOOT 6 AND SHE THOUGHT IT WAS AKWARD, AS WELL. WE WENT TO A CONCERT AND WAS TOLD THAT WE HAD TO USE OUR ROOM KET TO OPEN UP THE PARKING STRUCTURE AFTER 11 PM. WHEN WE ARRIVED AT MIDNIGHT, IT WAS WIDE OPEN EXPOSING THE PARKING TO ALL SORTS OF PROBLEMS. WE DID SEE TWO CARS IN A DARKENED AREA NEXT TO THE FENCE THAT LOOKED LIKE A DRUG DEAL GOING ON. THE BREAKFAST ON SATURDAY MORNING HAD NO POTATOES , NO KETCHUP ,THREE ROLLS AND NOT THICK GRAVY BUT PLENTY OF SCRAMBLED EGGS .IT WAS 9 AM AND NOT MANY PEOPLE WERE EATING., BUT THERE WAS PLENTY OF TIP JARS AROUND . THE DOME NEXT DOOR HAD LOTS OF FENCES. IT SEEMED TO NOT BE ATTRACTING TO MANY ACTIVITIES. VERY BLACK AT NIGHT. KIND OF CREEPY. MANY OF THE ROADS IN THE AREA ARE BLOCKED OFF OR UNDER REPAIR AND AT NIGHT CAN BE HARD TO NAVIGATE.WE WILL NOT BE GOING BACK AGAIN. OVERPRICED!
Comment from Hotel Management
23-Jan-2017 by Best Western Hotels & Resorts, Hotel Management
Thank you for taking the time to leave feedback. We're sorry we didn't meet your expectations and hope you give us another chance.
4out of 5
Recommended
for Business Travellers
by A verified traveller

OK for a business stay.

Posted 08-Jan-2017
Pros: Bed was OK.
Cons: Desk staff could use some cheering up.
Location: Tacoma is Tacoma.Too many things to do there to innumerate.
This hotel is an OK place for a business stay. It is an older hotel that has undergone renovations over the years, some of which were not done all that well. Rooms are small but comfortably equipped with the basic amenities. Breakfast is typical but complete. It is a full meal and not bad. The desk staff was grumpy and not very informative. Unlike some hotels where the staff tries to anticipate the client's needs, these folks seem to be minimally reactive. Parking space is very limited and the underground parking is really too narrow for a standard pick-up. If you're in town for a business meeting, there are conference rooms and business support for fax, wifi, etc.
4out of 5
Recommended
for Everyone
by A verified traveller

Vary nice hotel fantastic breakfast

Posted 07-Jan-2017
Only thing I didn't like was the heating system , closed ventilation system air was vary dry.