Title: Balsam Mountain Inn Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=117332399&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balsam Mountain Inn Hotel in Sylva with free breakfast and spa services ## Photo gallery for Balsam Mountain Inn ![Lobby - Balsam Mountain Inn (Sylva)](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/567f23b7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily continental breakfast - Balsam Mountain Inn (Sylva)](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/be0adcb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Balsam Mountain Inn (Sylva)](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/6f9533a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Balsam Mountain Inn (Sylva)](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/a65e4ace.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Balsam Mountain Inn (Sylva)](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/6f86ca4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to free continental breakfast, shopping on-site and a coffee shop/cafe at Balsam Mountain Inn. Active travellers can enjoy hiking/biking trails at this hotel. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Spirit of The Inn, the on-site restaurant. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a library. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £94 includes taxes & fees 4 Jan - 5 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=117332399&PinnedHotelID=117332399&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room ![Individually decorated, free WiFi](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/bc7ab2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually decorated Heating Hairdryer Private bathroom Champagne service In-room massage Children's books - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Individually decorated, free WiFi](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/bc7ab2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Individually decorated Heating Hairdryer Private bathroom Champagne service In-room massage Children's books - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Individually decorated, free WiFi](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/4898f8ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually decorated Heating Hairdryer Private bathroom Champagne service In-room massage Children's books - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Individually decorated, free WiFi](https://images.trvl-media.com/lodging/118000000/117340000/117332400/117332399/4898f8ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually decorated Heating Hairdryer Private bathroom Champagne service In-room massage Children's books - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSylva-Hotels-Balsam-Mountain-Inn.h117332399.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSylva-Hotels-Balsam-Mountain-Inn.h117332399.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.42651%2C-83.08743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AF1HVhVKOzeHUHopowoT8Kaaaqc=) 68 7 Springs Dr, Sylva, NC, 28707 #### What's nearby - Blue Ridge Parkway Balsam Entrance \- 2 min drive \- 1.3 miles - Maggie Valley Festival Grounds \- 22 min drive \- 14.7 miles - Cataloochee Ski Area \- 31 min drive \- 18.3 miles - Harrahs Cherokee Casino \- 32 min drive \- 22.4 miles - Great Smoky Mountains National Park \- 36 min drive \- 25.8 miles #### Getting around - Asheville Regional Airport (AVL) - 47 min drive #### Restaurants - ‪Taco Bell - ‬8 min drive - ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive - ‪Maggie's Galley - ‬9 min drive - ‪Papas & Beer - ‬8 min drive - ‪Maggie Valley Restaurant - ‬21 min drive ## About this property ### Balsam Mountain Inn Hotel in the mountains At Balsam Mountain Inn, you can look forward to free continental breakfast, shopping on-site and a coffee shop/cafe. Active travellers can enjoy hiking/biking trails at this hotel. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Spirit of The Inn, the on-site restaurant. In addition to a garden and a library, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this hotel include: - Free self-parking - Outdoor furniture, concierge services and wedding services - Tour/ticket information and smoke-free property Room features All 50 individually decorated rooms include amenities such as free WiFi. Extra amenities include: - Bathrooms with hairdryers - Children's books, heating and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/116000000/116000000/115998900/115998844/8cc2d12e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newfound Lodge on the river Downtown Cherokee - Pet-friendly - Parking included - Free Wi-Fi - Housekeeping 7.6 Good 155 reviews £57 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=115998844&PinnedHotelID=115998844&HadPinnedHotel=true®ionId=-1&adults=2) ![Queen Room - RiverFront | View from room](https://images.trvl-media.com/lodging/12000000/11860000/11851100/11851048/fea1db6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lloyd's On The River Country Inn By OYO Bryson City - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 322 reviews £52 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11851048&PinnedHotelID=11851048&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/91000000/90160000/90154200/90154176/8a787449.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Outland Chalet & Suites Great Smoky Mountains Whittier - Parking included - Free Wi-Fi - Air-conditioning - Business services 9.8 Exceptional 38 reviews £110 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=90154176&PinnedHotelID=90154176&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (0 Bedroom) | Interior](https://images.trvl-media.com/lodging/95000000/94380000/94372300/94372294/fd089f15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shared Hot Tub & Fire Pit: Tranquil Whittier Gem! 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Sylva - Kitchen - Pet-friendly - Air-conditioning - Outdoor space 9.6 Exceptional 4 reviews £125 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=106388422&PinnedHotelID=106388422&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Private picnics ### Restaurants on site - Coffee Shop - Spirit of The Inn - Spirit of The Inn Bar ### Things to do - Hiking/biking trails - Library - Shopping ### Family friendly - Children's books - Children's games ### Conveniences - Limited-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping on request - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In the mountains - Outdoor furniture - Picnic area ### Spa - In-room massages ### Accessibility - Hardwood flooring in room - No lift ### More - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Food and drink - Champagne service ### More - Electrical adapters - Heating - Individual decor ## Policies ### Check-in Check-in time starts at 4:00 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 10:00 AM - 6:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 250 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 23 kg per pet Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet deposit: USD 250 per stay - Pet fee: USD 50 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ## Frequently asked questions ### Is Balsam Mountain Inn pet-friendly? ### How much does it cost to stay at Balsam Mountain Inn? ### How much is parking at Balsam Mountain Inn? ### What time is check-in at Balsam Mountain Inn? ### What time is check-out at Balsam Mountain Inn? ### Where is Balsam Mountain Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Balsam Mountain Inn Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 31 8 - Good 8 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### kristy 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities What a fantastic find! The Inn is gorgeous and the staff is friendly. We slept like babies and woke up to a delicious breakfast with coffee and juice. We absolutely loved it! ![](https://a.travel-assets.com/ugc/hotel-reviews/60ad2e55-8f31-465d-bad0-de4e0de4ad96-1766948543518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kristy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Justin 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and room was perfect! ##### Justin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Connie 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly, excellent staff and breakfast! ##### Connie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jaime 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I absolutely loved this hidden gem! I wish I had known it was there sooner! So much better than staying in a hotel, I actually felt like I was staying in someone’s home. ##### Jaime Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Todd 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great old hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/ee904db7-a231-4289-8588-4f9675a2d8b3-1761433534296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Stayed 2 nights in Oct 2025 ### 8/10 Good #### Michael 14 Nov 2025 My only suggestion is that there needs to be a coffee urn in the lobby as well for guests also need an ice machine guests can access instead of depending on the bar to be open ##### Michael Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Enrique 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/80d8c127-32fe-4eee-b184-bfed7a281a29-1754868080825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8842a3fb-b70f-4e16-8c64-188e893005da-1754868080830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brian 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit! ##### Brian Stayed 1 night in Oct 2025 ### 8/10 Good #### almena 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow. ##### almena Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rick 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The restaurant wasn't open due to staffing, but the building was beautiful and the staff was very welcoming and friendly. The inn has wonderful character you don't find most hotels these days. ##### Rick Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Janet 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Balsam Mountain Inn The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay ![](https://a.travel-assets.com/ugc/hotel-reviews/ff872122-a42a-4217-95f4-3903c637438a-1756671224325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c900257f-5e8f-4906-bb62-665e115881e9-1756671224383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janet Stayed 1 night in Aug 2025 ### 8/10 Good #### Elizabeth 18 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Learning about the history of the place was interesting and it was so fun to feel we were stepping back in time. We loved the welcoming lobby, old wooden staircases and hallways, library with books and puzzles, big porches, and real working century old water fountain. And breakfast was amazing. The grits were spot on! So was the yogurt and toppings. Big selection, good service for coffee and food. Only ding was that hair dryers were advertised in rooms, and we didn’t realize ours was missing until the morning, and no one was working the desk or answering texts to help us retrieve one. We would definitely go back to explore nearby trails, just with a hair dryer packed next time. Love what you’ve done to keep it restored and running!! ##### Elizabeth Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jennifer 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant. ##### Jennifer Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Shana 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Historical Charm What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life. ##### Shana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Joy R 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended. ![](https://a.travel-assets.com/ugc/hotel-reviews/5a47d25b-ce0a-41d3-9d85-475bd7eb5c99-1760905010612.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b36901a-dd7b-4440-b94d-61cc8aa0863b-1760905062491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/333d74ba-b40a-40cf-a8d5-24d16759e9fc-1760905062480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7952434-ee6e-4c2a-a99c-4ecde94866a6-1760905062889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joy R Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Margaret 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We Found Our Mountain Inn If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot. ##### Margaret Stayed 3 nights in Sep 2025 ### 8/10 Good #### Dee 7 Sept 2025 Liked: Cleanliness, staff & service #### Mixed emotions. I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/faf9e854-bb97-4671-a633-0f96e8b4bbfc-1757256625049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69029171-74e4-42db-b8ef-c5e0662eeaa8-1757256624136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e800f3a-5aa5-44f6-9bb8-a1cbddc91deb-1757256623703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dee Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Blake 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Originally couldn't make my Saturday night reservation due to circumstances beyond my control but the staff graciously (and without hesitation) changing it to the night after, even though this was a fully paid reservation and they didn't have to do so. My son ended up staying and he loved it! Thanks BMI for being so understanding and gracious! It helped the stressful weekend be much less so! ##### Blake Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Chris 8 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend, will never stay This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend! ##### Chris Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Melinda 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend. ![ballroom/restaurant](https://a.travel-assets.com/ugc/hotel-reviews/cd33aa95-986a-45b9-9250-9bd27aca2b3d-1757472067489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![view from the breakfast area](https://a.travel-assets.com/ugc/hotel-reviews/bd9a4e32-be0a-45c0-8b19-476a49dae560-1757472107645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melinda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### hongjiao 5 Aug 2025 Liked: Staff & service, property conditions & facilities Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering. ##### hongjiao Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marlyn 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Inn with rich history. Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return. ##### Marlyn Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Lisa 23 Aug 2025 Liked: Cleanliness, staff & service The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too. ##### Lisa Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Brandon 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of sleeping with the window open and a fan blowing which is surprisingly soothing. The property is secure so I felt safe and secure the whole time and the nighttime temperature was in the low 70’s and high 60’s so it was comfortable. After a full nights rest the continental breakfast is waiting for you, it was a full breakfast with eggs, bacon, sausage, biscuits and gravy, grits and muffins or yogurt if you desired. The staff was friendly and courteous, if you are looking for an escape to unplug this is your place, there are no televisions and they do have WiFi but they also have puzzles and board games to help reconnect with each other and disconnect from technology. Would definitely stay again. ##### Brandon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kevin 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place! ##### Kevin Stayed 1 night in Aug 2025 ---