Sweetwater Holidays from £885

This is a very old property and its age shows. It’s a solid 3 star hotel not 4. However even at 3 star hotels I haven’t had the same general comfort issues this hotel has. To start the humidity in our room approached 90%. That is well above the 50% average level. 60% is max. Fortunately the hotel has a small arsenal of dehumidifiers knowing this is an issue. I’m over 50 and I don’t think I’ve ever had to dehumidify a hotel room. I have emptied gallons upon gallons of water during my stay. The caulking in the bathroom is worn and in some cases mold is forming in the corners. The fixtures in many places are rusting -prob bc of the humidity. The couch in our suite reminds me of my college dorm room and the top cushions are contorted downward after years of heavy use. There is a nice terrace in our suite; however there is a 1/2 inch gap due to deteriorated weather stripping that allows outside air to easily enter the room. During heavy wind and thunderstorms the wind gusted through this gap. The gym is awesome with top of the line equipment. The concierge is very helpful.

We loved everything. The spacious rooms the decor the staff the spa everything.

The outdated exterior made me nervous initially, but as soon as I walked in I was pleasantly surprised by how beautiful the property was - it even smelled great. Staff was very nice throughout my stay, the rooms were beautiful,

Noise transfer from hallways and neighboring rooms was really loud. The room service food was terrible, a totally different menu from the regular restaurant and nowhere near the quality expected. They also got our order wrong. The toilet enclosure being a glass box did not feel private at all. Overall, we were pretty disappointed.