Suraua Holidays from £516

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

The themed rooms were quite different but enduring.

The rooms were really good - I love the design. The church bells can be a little loud if you like to sleep with open windows. I didn’t mind it; after an active day in the mountains, I sleep like a rock. The breakfast was so so; we must be spoiled from other hotels before. Location is perfect to start your day trips and the staff was happy to help with that as well. We were able to walk to a little spot just 5min away to take a swim in the lake as well - very convenient.

Hotel Anker was one of our favorite stays in Switzerland. It's the perfect boutique hotel, combining modern style with a warm, welcoming feel. The rooms were spacious and comfortable, and we were lucky enough to have a beautiful view of Mount Pilatus right from our window. Every corner of the hotel feels like a modern art gallery, with unique décor that gives it so much personality. The real standout, though, was the staff. Everyone was genuinely kind, welcoming, and eager to help. They even lent us travel adapters, which was such a thoughtful gesture and saved us a trip to the store. Breakfast each morning was fresh, delicious, and the coffee station was a great way to start the day. With comfortable beds, a quiet atmosphere, and an easy walk to the train station and old town, Hotel Anker is everything you could want in a boutique hotel. We'd gladly stay here again.

The hotel has great air conditioning! I was there during a heat wave & the room temperature could be adjusted unlike some other nearby hotels. The staff was polite and helpful. The tram is right outside the front door and only 3 stops to the train station. My only suggestion is to have a mini fridge. It would have been helpful for cold drinks and snacks during the heat wave.