Title: The Alana Hotel and Convention Center - Solo by Aston Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Alana Hotel and Convention Center - Solo by Aston Hotel in Colomadu with fitness centre and 24-hour front desk ## Photo gallery for The Alana Hotel and Convention Center - Solo by Aston ![Outdoor pool - The Alana Hotel and Convention Center - Solo by Aston (Colomadu)](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/6a513729.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Family | View from room - The Alana Hotel and Convention Center - Solo by Aston (Colomadu)](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/34b6f27a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Alana Hotel and Convention Center - Solo by Aston (Colomadu)](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/2788c964.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Alana Hotel and Convention Center - Solo by Aston (Colomadu)](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/cfd20444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | Minibar, in-room safe, desk, soundproofing - The Alana Hotel and Convention Center - Solo by Aston (Colomadu)](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/69efb00a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Alana Hotel and Convention Center - Solo by Aston is a modern retreat in the city's heart. With an international restaurant, coffee shop, and business center on-site, it's perfect for both business travelers and vacationers. ## Reviews 8.2 Very good ## Popular amenities - Pool - Gym - Room service - 24/7 front desk - Housekeeping - Laundry £40 includes taxes & fees 22 Dec - 23 Dec ## Room options ### Check availability for these dates Tonight [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11860170&PinnedHotelID=11860170&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Deluxe Family Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/62a7be24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 2 ### View all photos for Junior Suite ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/w660h439x0y1-234e343b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Superior Double or Twin Room ![View from room](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/4ea98030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Soundproofed Air conditioning LED TV Private bathroom Bathrobes Coffee/tea maker Minibar Electric kettle - 312 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Room (Room Only) ![View from room](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/4ea98030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room (Room Only) ### Highlights Soundproofed Air conditioning LED TV Bathrobes Coffee/tea maker Minibar Electric kettle Cable channels - 312 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | View from room](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/b291d251.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning LED TV Private bathroom Bathrobes Coffee/tea maker Minibar Electric kettle - 398 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room (Family) ![Deluxe Room (Family) | View from room](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/5ffac4ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Family) ### Highlights Soundproofed Air conditioning LED TV Bathrobes Coffee/tea maker Minibar Electric kettle Cable channels - 452 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Junior Room | View from room](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/f21c4d4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Air conditioning LED TV Shower/bath combination Private bathroom Bathrobes Deep-soaking bath Coffee/tea maker - 667 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/69efb00a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning LED TV Separate bedroom Shower/bath combination Private bathroom - 1163 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Family ![Superior Family | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/ebf9e00e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family ### Highlights Soundproofed Air conditioning LED TV Private bathroom Bathrobes Coffee/tea maker Minibar Electric kettle - 312 sq ft - City view - Sleeps 4 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/54ad7ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/12000000/11870000/11860200/11860170/3b1c3305.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurakarta-Hotels-The-Alana-Hotel-And-Convention-Center-Solo-By-Aston.h11860170.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurakarta-Hotels-The-Alana-Hotel-And-Convention-Center-Solo-By-Aston.h11860170.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.54526%2C110.77456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5BtF3Ogku58JY49S7IBiO02yrf0=) Jalan Adi Sucipto, Solo, Colomadu, Central Java, 57174 #### What's nearby - UMS \- 3 min drive \- 0.9 miles - Muhammadiyah University of Surakarta \- 3 min drive \- 0.9 miles - Solo Square \- 4 min drive \- 1.5 miles - The Heritage Palace \- 5 min drive \- 1.8 miles - Prambanan Temple \- 59 min drive \- 30.0 miles #### Getting around - Purwosari Station - 12 min drive - Surakarta (SOC-Adisumarmo Intl.) - 14 min drive #### Restaurants - ‪Soto Segeer Hj.Fatimah Colomadu - ‬1 min walk - ‪Grand Palace Chinese Restaurant - The Alana Hotel & Convention Center Solo - ‬1 min walk - ‪Aquamarine Pool & Bar - ‬1 min walk - ‪Cinnamon Coffee Shop - ‬1 min walk - ‪Solo Kopi - ‬1 min walk ## About this property ### The Alana Hotel and Convention Center - Solo by Aston Upscale hotel A coffee shop/cafe, dry cleaning/laundry services and a gym are just a few of the amenities provided at The Alana Hotel and Convention Center - Solo by Aston. The on-site international cuisine restaurant, Cinnamon, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a bar. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Bike hire, a round-trip airport shuttle (surcharge) and a lift - Luggage storage, a banquet hall and 1 meeting room - Concierge services, a porter/bellboy and smoke-free property Room features All 247 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - In-room massages, slippers and sound-insulated walls - 42-inch LED TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/56000000/55250000/55242000/55241984/6463c3a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FIM by Zigna Solo City Centre - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=55241984&PinnedHotelID=55241984&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/27000000/26990000/26986100/26986006/0de185a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Suites by Wyndham Solo Colomadu - Pool - Spa - Free airport shuttle - Kids pool 9.0 Wonderful 6 reviews £48 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=26986006&PinnedHotelID=26986006&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106590000/106585200/106585164/01a4f47a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eagle Hotel Wonosobo, Azana Hotels Collection Wonosobo - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=106585164&PinnedHotelID=106585164&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/1000000/80000/78600/78586/52e9b584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Solo Solo City Centre - Pool - Hot tub - Spa - Kids pool 8.2 Very good 113 reviews £30 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=78586&PinnedHotelID=78586&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/74000000/73250000/73242600/73242542/e518f6c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahalaya The Legacy Solo Solo City Centre - Pool - Spa - Parking included - Free WiFi 6.0 2 reviews £32 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=73242542&PinnedHotelID=73242542&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/54000000/53870000/53867500/53867404/83d13716.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dafam Wonosobo Wonosobo - Parking included - Free WiFi - Restaurant - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=53867404&PinnedHotelID=53867404&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/49000000/48870000/48869100/48869008/2b66a2a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belhotel Solo Banjarsari - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 38 reviews £38 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=48869008&PinnedHotelID=48869008&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/9000000/8770000/8765500/8765468/38e00f3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Solo Surakarta - Pool - Kids pool - Free WiFi - Restaurant 8.6 Excellent 97 reviews £38 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=8765468&PinnedHotelID=8765468&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36200000/36197200/36197179/5d5dacd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Hotel & Conventions Solo Surakarta - Pool - Spa - Kids pool - Parking included 10 Exceptional 4 reviews £30 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=36197179&PinnedHotelID=36197179&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | Pool | Outdoor pool](https://images.trvl-media.com/lodging/9000000/8370000/8362500/8362483/b06567d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chrome Hotel & Resort Solo Surakarta - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 8 reviews £32 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=8362483&PinnedHotelID=8362483&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A coffee shop/cafe - A restaurant ### Restaurants on site - Cinnamon ### Things to do - Bicycle rentals - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Meeting room ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer (on request) - Slippers - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: IDR 200000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Alana Hotel Solo Colomadu Alana Solo Colomadu The Alana Hotel Convention Center Solo The Alana Hotel Convention Center Solo The Alana Hotel and Convention Center - Solo by Aston Hotel The Alana Hotel and Convention Center - Solo by Aston Colomadu ## Frequently asked questions ### Does The Alana Hotel and Convention Center - Solo by Aston have a pool? ### How much does it cost to stay at The Alana Hotel and Convention Center - Solo by Aston? ### Is The Alana Hotel and Convention Center - Solo by Aston pet-friendly? ### How much is parking at The Alana Hotel and Convention Center - Solo by Aston? ### What time is check-in at The Alana Hotel and Convention Center - Solo by Aston? ### What time is check-out at The Alana Hotel and Convention Center - Solo by Aston? ### Does The Alana Hotel and Convention Center - Solo by Aston provide a shuttle to the airport? ### Where is The Alana Hotel and Convention Center - Solo by Aston located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Alana Hotel and Convention Center - Solo by Aston Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 26 8 - Good 21 6 - Okay 8 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Munther 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Several restaurants nearby. ##### Munther Stayed 2 nights in Apr 2024 ### 8/10 Good #### windy 13 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the bed and pillows. Amazing.. facilities is great, staff is great. ##### windy ### 10/10 Excellent #### Andy 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall satisfied Bathroom a bit out of date, sink to big, no space for personal toiletries ##### Andy Stayed 2 nights in Feb 2025 ### 6/10 Okay #### GATOT 10 Mar 2025 Disliked: Property conditions & facilities The hotel was bit disappointing. Cleanliness was below average. Delux room layout felt cramped and poorly designed. Breakfast starting ramadan was bland and less choice Staff were oke and good hospitality. Overall, it didn’t meet expectations, and I wouldn’t recommend it. ##### GATOT Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Donald 28 Jan 2023 Liked: Cleanliness, property conditions & facilities, room comfort I will never book this hotel again. The restaurant is poorly managed. Arrived at breakfast . Every item I was interested in was cold. They had a western selection that looked disgusting. No water in the room. They had a container that you could fill in the hallway. Warm water., They had beer on the menu...they had only 1 brand available . The dinner was so small I could have eaten 3\. ##### Donald Stayed 2 nights in Jan 2023 ### 4/10 Poor #### sanae 1 Nov 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities 枕に髪の毛がついていて、不衛生さを感じた。 シャワーのお湯はぬるかった。 客室に前の客の強い香水？の匂いが残っていて不快だった。 ##### sanae Stayed 1 night in Oct 2025 ### 8/10 Good #### MASASHI 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities よかった ##### MASASHI Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller 11 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Secara umum bagus, item di bathroom perlu di tingkatkan ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Adolfus 1 Jan 2019 Liked: Cleanliness, property conditions & facilities, room comfort Great hotel.. centrally located. Great facilities incl. Free Airport Shuttle. The lady who was at the check in area was unfriendly and not willing to help me with checking in so i had to wait for another staff while she was actually there doing nothing. ##### Adolfus Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 26 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel near the city... family friendly.. cozy lounge and good local meals combine with local hospitality ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### YULI 20 Aug 2018 Liked: Staff & service Disliked: Cleanliness #### Time to throw away the old towel Staffs are nice and helpful. I doubt for the cleanliness of the towel. Towel a bit greyish, smell weird. ##### YULI Stayed 1 night in Aug 2018 ### 6/10 Okay #### Verified traveller 3 Aug 2018 Liked: Room comfort Disliked: Cleanliness, staff & service #### Hotel biasa saja utk kelas bintang 4 Semuanya biasa aja, tidak ada kesan hotel ini berbintang 4 ##### Verified traveller Stayed 3 nights in Jul 2018 ### 10/10 Excellent #### Robert, Jakarta 18 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel near highway Best hotel in solo, cleanest room, exciting facilities, but little bit poor in breakfast. ##### Robert Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Charles 7 Apr 2018 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Pelayanan resepsionis yang sangat buruk Saya sangat..sangat kecewa untuk pengalaman saya menginap di hotel ini. Sangat kecewa dengan pelayanan oleh resepsionis bernama Reni yang membuat saya menunggu hingga sejam di lobby, dengan tanpa kepastian kapan secepatnya bisa mendapatkan kamar yang sudah saya book lewat hotels.com sehari sebelumnya. Dengan alasan kamar superior penuh semua dan masih dibersihkan. Saya dibuat menunggu dari jam 13.05 hingga 14.00, sampai saya harus 5x bolak balik tanyakan kepada Reni apakah membersihkan (hanya) satu kamar superior dengan 2 bed dan no smoking, membutuhkan waktu hampir 1 jam ????? Dan akhirnya saya minta dipertemukan dengan front office manager, lalu dijawab dengan alasan yang sama, sampai jam 13.55 masih belum satupun kamar yang ready. Logis??? Alasannya sangat tidak masuk akal, dijawab ada grup yang semua tamunya minta 'late check out' sampai jam 13.00\. Logis??? Jika memang semua kamar superior kena 'late check out'. Masa membersihkan satu kamar pun tidak ada yg ready selama hampir 1 jam saya menunggu??? Dan si resepsionis bernama Reni pun sangat sangat tidak tanggap melakukan follow up ke bagian kamar yg sudah ready. Saya hampir tiap bulan menginap di hotel Alana sini, tetapi bahkan tanggapan untuk komplain saya ke front office manager pun juga sangat mengecewakan, dengan saya diberi alternatif 'smoking room', setelah saya menunggu lama di lobby. Dan akhirnya di jam 14.00 saya baru bisa menerima kunci kamar. ##### Charles ### 2/10 Terrible #### worldtraveller, zurich 31 Dec 2017 Liked: Room comfort Disliked: Cleanliness, staff & service #### dirty room, staff not attentive I waited 5 hours for fresh towels. this was after calling 4 times and visiting the desk thrice. yet, the front desk staff didn't believe me and came with me to check if I was lieing. disgrace. room has dust all over. view was good. walls are paper thin, this very noisy. room service took 45 mins just for a sandwich. breakfast easily took an hour. probably good for locals, not foreigners. take 20 to 30 mins to reach town. will not be returning or recommending. ##### worldtraveller Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 6 Dec 2017 Liked: Staff & service, property conditions & facilities, room comfort #### Best hotel on my trip Very good hotel , only the linen in bed was stained Helmut ##### Verified traveller Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 5 Dec 2017 Liked: Property conditions & facilities Disliked: Cleanliness 朝食ビュッフェのフルーツにハエがたかっていて食べる気がしなかった。料理の味もいまいちだった。部屋やその他のサービスは概ね快適だった。 ##### Verified traveller Stayed 1 night in Nov 2017 ### 6/10 Okay #### Verified traveller 21 Nov 2017 Definetely not 4 stars hotel. Only provide bath towels and an old dirty bath mat. No wash cloth, no hand towels. ![](https://a.travel-assets.com/ugc/hotel-reviews/s470-pcaecb5b0-cf0b-11e7-ba9d-3adc90152e10-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s857-pbea95dd0-cf0b-11e7-ba9d-3adc90152e10-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2017 ### 4/10 Poor #### Daniel, Houston, Texas 21 Nov 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Mediocre 4 star hotel Bad experience starting with checking in with an unfriendly front desk/staff; The room was missing the safe and I waited for almost an hour for them to bring one, which made me late for my business meeting. Terrible dinner and breakfast experience. I ordered the baked chicken and it was cold and tasted old and like leftovers, after a very long wait... The waitress did try her best and the hotel eventually sent me the same dinner to my room free of charge, this time it was warm. On the bright side, the duty manager and spa staff were excellent. ##### Daniel Stayed 1 night in Nov 2017 ### 6/10 Okay #### not bad 6 Jul 2017 #### bagus nyaman tapi suara musik masuk kedalam kamar ##### not bad Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Verified traveller 5 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort every thing is good, staff friendly, room and food very nice ##### Verified traveller Stayed 2 nights in Jun 2017 ### 6/10 Okay #### NOBUHISA 31 May 2017 Liked: Cleanliness, staff & service #### スタッフの対応は良かったのですが 2泊しましたが、2泊目の歯ブラシ・足拭きマットの交換がありませんでした。 足拭き自体、無くなっていました。 日本語対応はありません。 ##### NOBUHISA Stayed 2 nights in May 2017 ### 10/10 Excellent #### Marlinda, Washington 28 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All I can say is good I like the nasi goreng in that restaurant. The employees are very friendly, helpful and polite. I definitely will be back. ##### Marlinda ### 10/10 Excellent #### Verified traveller 14 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### menyenangkan menyenangkan ##### Verified traveller ### 10/10 Excellent #### Adriyan 3 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hotel keluarga yang nyaman harga yang sangat terjangkau untuk hotel dengan fasilitas yang nyaman ##### Adriyan ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas ](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information)