Sunset Lake

P Indoor pool and hot tub loved and the outdoor Shack was great

Our room was filthy. The carpet was dirty, sticky and had an iron burn mark deep in the pile , the corners where carpet meets the walls were embedded with black crud. Behind the beds was caked on years of dust and dirt. The curtain was broken so it didn’t close all the way( we used the broken lamp to hold it in place), walls dirty with smudge marks and other stuff, the bathroom had dark hair stuck on wall, toilet seat and sink. The worst was when I pulled back the bedcovers and there was a medium sized yellow stain and dirty foot prints on the sheet! P.S when you enter the doors to lobby the tile floors are filthy and didn’t look like it was ever mopped. The grandson loved the pool which was very clean.

Had a very nice room lookng out over the water. Room was clean. Bed was comfortable. Hotel property was updated and functional. Hotel provided each room with two bottles of water a day which was very nice. Rooms had refrigerators. Staff were very accommodating and friendly. Had a small problem with the parking. Everyday we would have to hit the speaker to be buzzed out due to room key not working properly. Desk staff did not offer to fix it they simply told us to buzz the desk to be let out. Inconvenient for days.