Search Hotels Near Sunset Lake, Lake Wales

"There are no elevators for one second the front desk servant didn’t speak much English. He Smcharged me twice, but he did credit right away in the pool was not open and closed when it was supposed to be it was all right."

"We booked a 2 bedroom suite that was perfect for our family of four. It was very spacious with a view of the pool and fireworks at night. The room was very clean and nicely decorated. The staff at the hotel were so nice and attentive. We needed extra conditioner and it was delivered in less than 20 minutes. Excellent customer service! The property is beautifully maintained. The golf course was beautiful. The putt putt course was fun! The gym was very nice. Plenty of treadmills, bikes, rowing machines, weights, etc. During check in we were asked to participate in a 2 timeshare presentation, but we declined it. Overall the hotel stay was great and we would definitely do it again. "

"The breakfast menu was fresh. The rooms were clean. Friendly staff. check-in was a little complicated, is my only complaint."

"Stairs were broken - we had to go in one building up the stairs then cross an open hallway to the other building . The room is nicely redone but outside the room is scary Pool empty"

"Our kids had a blast. The food was ok the drinks were very expensive. The atmosphere was cool. We stayed on the Adventure floor so we had a “party in the elevator” every time we took the elevator. We did go for spring break. It was crowded but there was plenty of room for everyone. It’s walking distance to the amusement/water park. All in all a good time. I wouldn’t stay longer than 2 days. "

"great to rest your head for a few nights "

"Bars open close to early the lazy river was full of leaves the pool area was not clean "

"Our AC did not work properly the first night. I notified the front desk and was told maintenance would address it in the morning, but no one came. I had to follow up again, and it wasn’t fixed until around 2 PM the next day. I was also charged a $150 pet cleaning fee for our house-trained 12 lb dog, despite the room being noticeably dusty and well-used upon arrival. The outdoor trash bin was already about two-thirds full, leaving very little space for our trash during the stay. Additionally, I was charged a one-night fee to modify a reservation that I changed within 2 hours of booking. Neither Expedia nor the resort has been able to clearly resolve or take ownership of this issue. Front desk staff were pleasant and helpful, but the gun range staff was rude and disrespectful, which negatively impacted the experience."

"Clean was spacious and clean. Breakfast had a large selection for everyone to find something to eat. Also, very close to entrance of Legoland."