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Outdoor pool
Outdoor pool
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Guest reviews

3.7 out of 5 Good
67 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMount Jerai38 min drive
Popular LocationPenang City Hall39 min drive
AirportPenang (PEN-Penang Intl.)41 min drive
Popular LocationPenang Avatar Secret Garden44 min drive

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  • Deluxe Double Room

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Double Room
  • Superior Twin Room

    Room amenities

    • 161 sq ft
    • Sleeps 3
    More detailsSuperior Twin Room
  • Deluxe Twin Room

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Executive Twin Room

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Twin Room
  • Executive Double Room

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Double Room

About this area

Sungai Petani

Emerald Puteri Hotel is located in Sungai Petani. Semeling Jetty and Kepala Batas Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Central Square and Amanjaya Mall.
Visit our Sungai Petani travel guide
View in a map
Popular Location

What's nearby

  • Mount Jerai - 38 min drive
  • Raja Tun Uda Ferry Terminal - 38 min drive
  • Pinang Peranakan Mansion - 39 min drive
  • Penang City Hall - 39 min drive
  • Penang Avatar Secret Garden - 44 min drive

Getting around

  • Sungai Petani Station - 14 min drive
  • AirportAlor Setar (AOR-Sultan Abdul Halim) - 52 min drive

Restaurants

  • Ume Sushi Restaurant - 7 min walk
  • Eternal Zone - 4 min drive
  • 百福咖喱面 - 5 min drive
  • The Dining Cafe - P.a.t.h. - 5 min drive
  • Fork N Spoon - 5 min drive

About this property

Emerald Puteri Hotel

3-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a coffee shop/café are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. All 80 rooms offer free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee/tea makers, free bottled water and safes.
Emerald Puteri Hotel offers 80 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 18 for adults and MYR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Safe

See similar properties

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 65.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 18 for adults and MYR 12 for children (approximately)
  • Rollaway bed fee: MYR 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Emerald Puteri Hotel Sungai Petani
Emerald Puteri Hotel
Emerald Puteri Sungai Petani
Emerald Puteri
Emerald Puteri Hotel Hotel
Emerald Puteri Hotel Sungai Petani
Emerald Puteri Hotel Hotel Sungai Petani

Frequently asked questions

Does Emerald Puteri Hotel have a pool?
Yes, this property has an outdoor pool.
Is Emerald Puteri Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emerald Puteri Hotel?
Self-parking is free at this property.
What time is check-in at Emerald Puteri Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Emerald Puteri Hotel?
Checkout is at noon.
Where is Emerald Puteri Hotel located?
Situated in Sungai Petani, this hotel is 2.1 mi (3.3 km) from Central Square and 2.6 mi (4.1 km) from Sungai Petani Clock Tower. Semeling Jetty and Amanjaya Mall are also within 9 miles (15 km).
3.7
Good
5 - Excellent
16
4 - Good
26
3 - Okay
17
2 - Poor
3
1 - Terrible
5

3.7/5

Cleanliness

3.9/5

Staff & service

3.2/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time booked for my relatives and they are happy with the services and friendly environment
Stayed 2 nights in Dec 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The walkway is dirty. Room service food not taken from room. The lights in the toilet is not working. The hair dryer is broken. The soap and shampoo has not been refilled. Ni shampoo and soap available. In conclusion, the whole room experience is terrible. Rating is zero.
Stayed 1 night in Nov 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best & clean room
Stayed 1 night in Oct 2019

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The front desk not open 24hours. Soap was finished
Stayed 1 night in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
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