Sunderland Holidays from £891

The room was clean. No towels to use . Just a bundle of toilet paper. I didn’t see any staff so nothing to comment on that.

Nicely updated property!

Clean room and comfortable

When searching for a place to anchor ourselves (2 adults and an Old English Sheepdog) we tried to keep costs down while still looking for a clean and comfortable resting place. We selected this hotel because we had been to Super8s before and appreciated the lack of carpeting and the reasonable price point. At check-in, I overheard the front desk tell someone the hotel was fully booked…I took that as a positive sign. The person who checked us in was super friendly; he explained about the free breakfast and switched us to a main floor room with a sliding door so that it would be more convenient for us. The lady who checked us out was also super friendly. The actual room…I was disappointed. Although there was no carpeting, the room was ‘tired’, especially the bathroom. Black patches on the bathroom ceiling which were visible through a layer of white paint, a waffling wall behind the toilet which looked soaked even before a shower, peeling drywall, a toilet which did not always immediately refill after a flush, one ply toilet paper, rusted chrome towel racks, black hair that wasn’t ours, a dirty and malfunctioning sink faucet. Onto the rest of the room, the bedding was thin and dark. The top of the tv cabinet was dusty, as though not cleaned in months if not years. The baseboards, corners and floors had some accumulated hair and debris. The fridge, desk, office chair were all very worn out looking. The grime in the creases of the fridge was quite noticeable. Time for a remodel.

The staff were very pleasant and helpful