Premium bedding, desk, laptop workspace, blackout curtains
Check availability

Reviews of Days Inn by Wyndham Sulphur West

2.5 out of 5
Days Inn by Wyndham Sulphur West
2600 Ruth St, Sulphur, LA

Reviews

5.2
Rating 10 - Excellent. 23 out of 97 reviews" "
Rating 8 - Good. 6 out of 97 reviews" "
Rating 6 - Okay. 13 out of 97 reviews" "
Rating 4 - Poor. 15 out of 97 reviews" "
Rating 2 - Terrible. 40 out of 97 reviews" "

4.8/10

Cleanliness

6.4/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very filthy not in a good condition to stay in
Stayed 1 night in May 2024

2/10 Terrible

Jahmal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest day inn ive ever seen doors that donf lock nothing clean. Smells. Like hot 2 days old garbage made reservation for a king bed didn’t have any clean or unoccupied gave us another room thats a double but the door wouldn't lock the third one was so nasty dirty.
Stayed 1 night in May 2024

2/10 Terrible

Abdel

Disliked: Cleanliness, property conditions & facilities
I would never stay here again if my life depended on it…. No hot water, doors wouldn’t open so someone always had to come open the door for me, last night at 10 ish some lady banged on the door saying “ house keeping”. I wouldn’t recommend going there
Stayed 3 nights in May 2024

2/10 Terrible

Regan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Andre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very unkept and not that clean.Supposed to had a Continental breakfast.....it was a waffle machine and a metal dispenser....lol.....that was unbelievable.The rooms were not eye appealing at all....dirty carpet....no soap in the bath room and had to keep requesting towels.The pool was a hot mess!All we got was a bed to sleep in.....that house keeping never showed up to clean or bring fresh towels to..The staff was pretty descent at the front desk,but overall.....I wouldn't recommend this Days Inn....hate to say that,but it is what it is.
Stayed 2 nights in May 2024

8/10 Good

Brent

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ice machine in front was not working and there was no coffee in lobby on Saturday morning
Stayed 2 nights in Apr 2024

2/10 Terrible

Elijah

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed there for one night and it was really weird, the room smelled to smoke the AC didn’t work the room didn’t had towels, soap or anything that usually a room has, the bed wasn’t clean at all I truly don’t recommend this place.
Stayed 1 night in Apr 2024

2/10 Terrible

Jon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Run by crack heads. Random drug addicts knocking on your door asking for money. Front desk will tell you that you have to pay more a couple hours after checking in even though you paid in full on Expedia. Hookers in the back lot propositioning people as they exit rooms. Scuzzy place. Would not recommend to anyone. 0/5.
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was great and the location was excellent. I was in a nonsmoking room the blankets had cigarette burns, the towels were old and stained badly. I didn't bathe at this location. Neither washed my face because of the towelswas so nasty. The curtians was broken so i had no true privacy. At all.
Stayed 1 night in Apr 2024
Response from Grace on 8 Apr 2024
We are sorry to hear that. If there is any concern please feel free to reach out to front desk for a replacement.

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I walked into was the manager screaming at the top of his lungs at the lady that was checking me literally yelling at her like she was dirt when I got to my room there where blood stains on the sheets used soap in the shower no towels or wash clothes in the room and closet full of other peoples stuff which made me think they didn’t even clean it even know they said it’s clean the tv had no cable box all in all -50/10 I didn’t even stay I left 30 minutes after I got there will not be going back!!!!
Stayed 1 night in Feb 2024
Response from Grace on 8 Apr 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

4/10 Poor

Michele

Disliked: Property conditions & facilities
My first room was hireibke. Smelled nasty & toilet stopped. Finally it flushed and water cane from the bottom out all over the floor. Had to switch rooms but it wasnt much better.
Stayed 1 night in Feb 2024
Response from Grace on 8 Apr 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

4/10 Poor

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities
No toilet paper, noise, tv didn't work, toilet didn't flush properly
Stayed 1 night in Feb 2024
Response from Grace on 8 Apr 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

10/10 Excellent

Africa

Liked: Cleanliness, staff & service
the staff was very friendly and the property was very well kept.
Stayed 1 night in Feb 2024
Response from Grace on 17 Feb 2024
Thank you so much for your kind review!

2/10 Terrible

Roland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discusting
Too nasty to stay the night. Pictures posted on Hotels.com are very, very misleading. The pictures must have been taken when the facility was built.
Stayed 1 night in Jan 2024
Response from Ruchika Nagrath on 31 Jan 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

4/10 Poor

Nanci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe pay the extra money
After checking in we get to our room and it wasn’t even cleaned yet We get another room This one only had 1 towel Sheets were rather moldy tub still had hairs left in it I had to clean the shower before using The other people staying there were fun to watch Pretty sure most of them were doing some sort of illegal activities Only bonus the lady at the front desk was super cool No way on earth would we dare trying out the breakfast But we didn’t have to worry about drinking and driving home so it was good enough
Stayed 1 night in Jan 2024
Response from Ruchika Nagrath on 29 Jan 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Eh
The stay was quiet and peaceful but it is in definite need of upgrades and maintenance. I never leave a bad review so this is a first. The floor was disgusting, the tv, ohone, microwave, and some lights didn't work. The inside of the door was busted, no padlock, exposed battery system inside the card slot. The shower was too gross to shower in, and only given one hand towel. Considering it was super cheap, however, it was expected. So if you're just looking to lay your head, then it would be good.
Stayed 1 night in Jan 2024
Response from Ruchika Nagrath on 30 Jan 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

2/10 Terrible

Joanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The front desk clerk was very friendly and easy to speak with. I went to take a shower after a long day and wanting to relax. There was no shower curtain, no wash cloths, no hot water and a broken bathroom faucet handle in “the newly remodeled, bathroom” in room 155. Then I went to get in the bed after my cold shower and broken handle and there was dirt and a stain on my sheet so needless to say I’ve checked in around 3:30 AM Tuesday the 23rd and I left not even three hours later at 6:05 AM. I never do reviews ever, but it was so horrible that I had to. I feel that I should’ve gotten a refund but I couldn’t even reach the front desk to try to give my cards back/keys.
Stayed 1 night in Jan 2024
Response from Ruchika Nagrath on 25 Jan 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

10/10 Excellent

Sharis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean nice room. I really enjoyed my stay.
Stayed 1 night in Jan 2024
Response from Tinker on 19 Jan 2024
Thank you Sharis for staying with us. We enjoyed meeting you. Hope to see you again soon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Grace on 19 Jan 2024
Thank you so much for your review and your business! Please come back and see us.

2/10 Terrible

Terrance

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at days inn was Horrible this is a nast dirty disgusting place pleace book your stay anywhere else other than this location
Stayed 2 nights in Dec 2023
Response from Grace on 12 Jan 2024
Dear guest, we are sorry we were in the midst of renovation during your stay - we apologize for any inconvenience it may have caused. We are under new management and new owners and all of our rooms are brand new remodeled now. Please come back and see the difference!!

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Grace on 12 Jan 2024
Dear guest, Thanks for your review- all of our rooms are brand new remodeled now. Please come back and see the difference!!

10/10 Excellent

cassey, Salisbury

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet n peaceful n nice n I was well
Stayed 1 night in Nov 2023
Response from Grace on 12 Jan 2024
Dear Guest, Thanks for your review. All our rooms are remodeled now. Please come back and see the difference!

2/10 Terrible

Kathy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again will i make a reservation at this hotel. Sheets stained with blood, dirty bathtub and toilet also no towels
Stayed 1 night in Oct 2023
Response from Grace on 12 Jan 2024
Dear Guest, Thanks for your review. Hotel was under remodel till last year. All our rooms are remodeled now. Please come back and see the difference!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Room wasn't clean enough, seen spider webs and spiders, no telephone in case we needed to call the office which we had to walk to the office to get the tv working. Manager was nice and got the tv working. Seen people living in the hotel room doing drug deals which made us uncomfortable, had to keep looking out the window making sure our motorcycles was ok and couldn't sleep well to be alert for anything that would happen.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service , heat didn’t work , no fresh towels daily and full of stains
Stayed 4 nights in Oct 2023
Response from Zim on 1 Nov 2023
Thank you for your review. We apologize for your experience. We are now under new management and renovating the property and striving for a fresh start. Hopefully you will have a better stay next time.

6/10 Okay

Brett

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No trash cans in the room. Seems to not be cared for as far as property goes. 50 is worth the stay however. Bed was nice. Room probably needs some maintenance
Stayed 1 night in Oct 2023
Response from Zim on 1 Nov 2023
Thank you for your review. We are now under new management and renovating the property and striving for a fresh start. Hopefully you will have a better stay next time.

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Zim on 1 Nov 2023
Thank you for your review. We are now under new management and renovating the property and striving for a 5 star review next time.

4/10 Poor

Adolfo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
First we couldn’t check in because the price changed then we didn’t have no tv nor towels
Stayed 2 nights in Sep 2023
Response from Zim on 1 Nov 2023
Thank you for your review. We are now under new management and renovating the property and striving for a 5 star review next time.

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS IS THE WORST EXPERIENCE I HAVE EVER HAD STAYING AT A HOTEL. THERE WERE BUGS IN THE ROOM, THE TOILET WAS BLACK, THE TUB IN THE SHOWER HAD STAINS, THERE WAS SOMEONE'S CLOTHES IN THE CLOSET AS IF THEY WERE LIVING THERE THERE WAS FOOD IN THE FRIDGE I TALKED TO FRONT DESK AND THEY TOLD ME PEOPLE HAVE BEEN BREAKING INTO THE ROOMS AND SLEEPING/LIVING IN THERE. THEY REFUSED ME A REFUND OF MY ROOM AND I WAS UNABLE TO SLEEP IN THE ROOM. I TOOK PICTURES BUT THERE IS NO WAY TO POST THEM ON THIS REVIEW WHEN I CONTACTED EXPEDIA, THEY SAID THE PROPERTY DENIED A FULL REFUND SO THEY ARE ONLY ABLE TO COMPENSATE ME $25. THAT IS A 3RD OF WHAT I PAID. ABSOLUTE WORST EXPERIENCE EVER TRYING TO TAKE A VACATION DO NOT STAY HERE, DO NOT SPEND YOUR MONEY THIS IS AN ABSOLUTE WASTE OF YOUR MONEY I HAD TO DRIVE BACK TO HOUSTON WITH NO SLEEP AND HAD TO PULL OVER SO I DIDN'T FALL ASLEEP AT THE WHEEL THE SERVICE WAS AWFUL THEY STATED THEY SERVIE BREAKFAST, THERE IS NO BREAKFAST. THE PANCAKE BATTER WAS OLD AND DISGUSTING. THEY ASKED ME TO LEAVE A POSITIVE REVIEW AND DENIED REFUND DO NOT STAY HERE YOU WILL REGRET IT!!!
Response from Tinker on 16 Oct 2023
Thanks for giving us the feedback Ms. Amber ,We apologies for the inconvenience, We are trying to remodel our all hotel rooms and This property is under new management now and we have taken care of our maintenance issues So I hope you will have best experience ever when you come back to stay with us.Regards,Days INN

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good condition
Stayed 3 nights in Sep 2023
Response from Zim on 1 Nov 2023
Thank you for your review. Look forward to seeing you again.

2/10 Terrible

dalia

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Zim on 1 Nov 2023
Thank you for your review. We apologize that you didn't have a great stay. We are under new management and we are renovating the hotel. Hoping you have a great experience next time.

10/10 Excellent

Darren

Stayed 1 night in Sep 2023
Response from Zim on 1 Nov 2023
Thank you for your review. Appreciate so much.

2/10 Terrible

Noe D Ruiz

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There's crackheads staying on the property knocking at my door at 12am. Wanting for me to open door. Never again would I stay there. It was a good place to stay back then, not no more
Stayed 3 nights in Aug 2023
Response from Tinker Covington on 15 Sept 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

6/10 Okay

wendy

Travelled with partner
The lady at the desk was very preoccupied with talking about other employees, the check in process was slow. The room was decent with exception of the towels and bathroom floor. The towels were clean but very stained.
Stayed 1 night in Aug 2023
Response from Tinker Covington on 15 Sept 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Deborah

Stayed 1 night in Aug 2023
Response from Tinker Covington on 15 Sept 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

4/10 Poor

Doris J

Disliked: Staff & service
Stayed 3 nights in Jul 2023
Response from Tinker Covington on 15 Sept 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hitesh Nagpal on 25 Jul 2023
Your feedback is important to us. We understand that we have not met your expectations, and we apologize for any inconvenience that may have caused.

6/10 Okay

Vikki

Travelled with family
Needed to be updated
Stayed 1 night in Jul 2023
Response from Hitesh Nagpal on 25 Jul 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hitesh nagpal on 12 Jul 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be under investigation. The room looked like it was never cleaned. Sheets was dirty. They had an old coffee filter still on the counter when I walked in. And of course, it smelled bad.
Stayed 1 night in Jul 2023
Response from Hitesh nagpal on 12 Jul 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Dailenys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hitesh nagpal on 12 Jul 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

6/10 Okay

Anne

Stayed 1 night in Jun 2023
Response from Hitesh nagpal on 12 Jul 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes.We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good beds very comfortable.
Stayed 1 night in May 2023
Response from Hitesh nagpal on 16 Jun 2023
Your feedback is important to us and we appreciate it. We are always looking for ways to improve and your feedback helps us to do just that. Once more, we appreciate you taking the time to rate.

6/10 Okay

Christopher

Travelled with family
Shower head leaked the entire time, and too much noise.
Stayed 3 nights in May 2023
Response from Hitesh nagpal on 23 May 2023
We understand that you had a negative experience with our service and we sincerely apologize for any inconvenience that may have caused. We take all feedback seriously and we are committed to improving our services. We will be using your feedback to make the necessary changes to ensure that this type of experience is not repeated.

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Hitesh nagpal on 16 Jun 2023
Your feedback is important to us and we appreciate it. We are always looking for ways to improve and your feedback helps us to do just that. Once more, we appreciate you taking the time to rate.

2/10 Terrible

Eustolia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy desilucinado
Hola buenas tardes el lugar esta muy diferente al Internet esta todo viejo necesita remodelacion y según tenia refrigerador pero no enfriaba estuvimos 2 días hay y las aguas estaban caliente cuando la sacamos del refri engañan mucho a la gente en publicar fotos diferentes y hay hasta home less viviendo hay afuera de los cuartos esta todo abandonado nos quedan hay porque ya tenían la información de mi tarjeta y me hiba a cobrar de todos modos por lo cancelar el día antes y no esta bien que engañen haci porque uno ni vivi hay va de lejos a quedarse hay y pase eso 😩
Stayed 2 nights in Apr 2023
Response from Tinker Covington on 17 Apr 2023
Your kind words and positive feedback mean a lot to us, and it makes us very happy to hear that you were satisfied with our service. Your feedback inspires us to continue providing finest services and also helps other potential customers to make informed decisions about our offerings.

2/10 Terrible

James, El Paso

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not well kept. The pictures on Expedia is misleading fridge was rusted room looked old hair in the ice bucket with no plastic to protect the ice in the bucket. No comforter on beds amongst other things. Hotel looks like a hood hotel.
Stayed 1 night in Apr 2023
Response from Tinker Covington on 17 Apr 2023
Your kind words and positive feedback mean a lot to us, and it makes us very happy to hear that you were satisfied with our service. Your feedback inspires us to continue providing finest services and also helps other potential customers to make informed decisions about our offerings.

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Tinker Covington on 18 May 2023
Thank you for telling us about your recent stay. This hotel is under new ownership and management now

10/10 Excellent

Jamar

Travelled with partner
Liked: Cleanliness
Friendliness at check in. Checkout time 2 early

2/10 Terrible

Lacey

Stayed 1 night in Feb 2023
Response from Tinker Covington on 27 Mar 2023
Thank you for taking the time to leave us a 1-star rating and a review. We are sorry that we did not meet your expectations and that you had an unlikely experience with our services. Your feedback is important to us and we take it very seriously. We will be using your suggestions to make the necessary changes to improve our service and ensure that this type of experience is not repeated.