Südkamen Holidays from £250

A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.

Thank you to the staff of this hotel. They provide us with replacement rooms upon our requests. Upon our arrival, the first room had towels on the floor beside the bed snd the bed sheet had stains on it. The second room had urine odor. The third room was a remodeled and an upgraded room. The hotel is in a nice area close to shopping areas. Breakfast was great. Thanks again.

Very good service of this hotel Novotel.

The sink in the bathroom was falling off the wall. The Tv bracket was also very fragile so was scared to use. The shower room is pretty squashed in as well as the fittings being in an awkward position so water leaks out everywhere. The cleaners also tend to smash around in the morning so was hard to ignore and have any sort of lay in. Hotel was cute in general and a good location.

Good points: Very good will of the (English speaking) manager Good, central location Reasonable breakfast CON: Unreasonable price of >300EU/Night (indeed during a big fare in Dusseldorf, but still...) for a mid-tier hotel. Missing points: Non-English speaking receptionist Room not clean (old socks of former guests, ear swabs) Awful "view" of emergency stairs and the next room Bed too large for the room dimension can hardly maneuver around it No reading/night light next to bed Too small WC Bathroom curtain too short No ironing board Misfunctioning mini-refrigerator (and yet empty) had to disconnect it from power supply.

From thus user’s perspective, the hotel is well run by competent, friendly and engaged staff (which goes a long way…). The place is also very clean, and the only drawback is that the overall furnishing of the rooms (well, the room I occupied at a minimum) seems in need of an upgrade, more for the looks than for function. The single occupant room I had is VERY small, but surprisingly functional (I.e., sufficient desk space to do some computer work. All this said, I would come back due to the professional and friendly atmosphere overall.