Individually furnished, desk, blackout curtains, iron/ironing board

Reviews of Howard Johnson by Wyndham Springfield

2 out of 5
Howard Johnson by Wyndham Springfield
1356 Boston Rd, Springfield, MA

Reviews

6.6
Rating 10 - Excellent. 153 out of 815 reviews" "
Rating 8 - Good. 259 out of 815 reviews" "
Rating 6 - Okay. 168 out of 815 reviews" "
Rating 4 - Poor. 105 out of 815 reviews" "
Rating 2 - Terrible. 130 out of 815 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Stephanas

Disliked: Cleanliness, staff & service, property conditions & facilities
I could not make it. They refused to accommodate me. Expedia tried to mediate, they were very uncooperative. I, nor my team of 200 will consider them in the future. Trial run. They failed miserably. Go with Hilton Garden by the Naismith Basketball Hall of Fame. We are here now having a blast.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good in all for a short stay. I didn’t like the way that you had to go to get in to the property.
Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
When it arrived at 3 to check in, they did not have the room clean, I had to wait two hours to have the room available.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Travelled with partner
Stayed 1 night in Dec 2023

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Timothy

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything
Stayed 1 night in Dec 2023

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Nov 2023

6/10 Okay

Lola

Stayed 1 night in Dec 2023

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Staff was great. Room was decent. Very noisy though around midnight, kept waking us up.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Arrived later in the evening. Got checked in easily.. Walked over to Applebees, which was nice :)
Stayed 1 night in Nov 2023

4/10 Poor

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
They said they served continental breakfast, which was packaged muffins and coffee with powered creamer. NOT WHAT I PAID $161 PER NIGHT FOR😡
Stayed 1 night in Nov 2023

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water in bathroom sink. Hairdryer didnt work. Could hear everthing going on in next room. Walls so thin. Smoke detector kept chirping. Finally had to Change rooms.
Stayed 3 nights in Nov 2023

2/10 Terrible

Shanna

Disliked: Staff & service, amenities
I was there for a week sick and nursing myself back to health on antibiotics. Staff was always rude when I called the office. I found out after a week that I just got COVID on top of my bronchitis, was quarantined to my room, and went to call office to get a room for another week and was told to leave and go to hospital. I'm a nurse first of all the last place your supposed to go ia the hospital your supposed to quarantine for 5 days,. What the staff did was completely illegal, and I could have took further action but I just chose to take my mioney where. I will never stay there again, not will my family or friends, or anyone I happen to come into contact with to hear that ridiculous unprofessional way of running an establishment
Stayed 1 night in Oct 2023

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Touraine

Disliked: Cleanliness, staff & service, property conditions & facilities
I was blamed for smoking in a room and I don't smoke
Stayed 1 night in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in badly need of upkeeping, the sink had no hot water.
Stayed 1 night in Oct 2023

10/10 Excellent

Jai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for one night.
I could tell that the staff takes pride in keeping the hotel clean. My room was very clean and comfortable. It was updated as well. There is a beautiful pond in the back.
Stayed 1 night in Oct 2023

2/10 Terrible

Martha

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel not for family
Stayed 1 night in Oct 2023

2/10 Terrible

Chin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kerry

Travelled with family
Shabby. Unsavory neighbor. We left after only an hour.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Liked: Amenities, property conditions & facilities
The room was comfortable with all the amenities. The bathroom was clean. However, the breakfast was quite sparse.
Stayed 1 night in Sep 2023

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside appearance was questionable, but once inside, everything was fine.
Stayed 2 nights in Oct 2023

8/10 Good

Kim Diana

Liked: Cleanliness, staff & service
It was good for the price! Would return if just doing what I was doing (getting there at 10pm, departing early morning) for sure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Qingyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price is good
Stayed 1 night in Sep 2023

4/10 Poor

Donald

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Get Out!
Got a smoking room without asking for it. (apparently this also occurred to others, some of whom left — smart move). It stank. Tried to change before checking in early in the day. Not even a budge from the front desk. Bathroom door would not shut. Entire interior is worn out. Looks like the motel shootout scene from “No Country For Old Men.” Hard to believe the cost ($176) given the product. Got up and got out. Good for a laugh someday later.
Stayed 1 night in Oct 2023

10/10 Excellent

Dee K

Stayed 6 nights in Oct 2023

4/10 Poor

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and they put us in a room that was dirty and not cleaned yet. It took longer than it should have to get us in a cleaned room. Even the cleaned room had a smell to it and wasn’t that clean.
Stayed 1 night in Oct 2023

2/10 Terrible

ROBERT

Disliked: Cleanliness, property conditions & facilities
Terrible experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Shamika

Travelled with partner
It was peaceful and quiet
Stayed 2 nights in Oct 2023

2/10 Terrible

Elmer

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was a decent place to stay for the night. This is definitely a motel. The room smelled but what can you do when you are just using the room to sleep one night...
Stayed 1 night in Oct 2023

6/10 Okay

Paige

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Steve

Travelled with partner
Disliked: Amenities
Construction was going on and noisy neighbors
Stayed 3 nights in Sep 2023

8/10 Good

MATTHEW, Edwardsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was extremely minimalist.

2/10 Terrible

Luis A

Disliked: Staff & service, property conditions & facilities
They do not respect privacy they have staff stare at you every time I left the room as if I was being judged. Made me feel very uncomfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Yamili

Travelled with family
Liked: Staff & service, room comfort
Solo la alfombra del cuarto tenia mal olor,lo demas todo muy bien,resolvi hechando lysol desinfectante.
Stayed 3 nights in Sep 2023

10/10 Excellent

Precious

Stayed 1 night in Sep 2023

6/10 Okay

ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times. Staff was nice, place was clean. Alot of dining choices within a 5-10 minute walk
Stayed 2 nights in Sep 2023

10/10 Excellent

vance

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and friendly operators.
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the room was clean, it was very dated with few amenities. The "breakfast" in the main room was coffee, some fruit and pre-packaged junk food. People in adjoining rooms were very noisy late at night and early in the morning.
Stayed 2 nights in Sep 2023

6/10 Okay

Barry

Stayed 2 nights in Sep 2023

2/10 Terrible

Raul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in my refrigerator. Then moved to another room and dry blood stains in the bathroom wall.
Stayed 5 nights in Aug 2023