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"We stop here often traveling west and back. Good location, great staff and easy access. We really like the easy drive to downtown to the Lone Buffalo Restaurant and Twisted Root Brewery."

"Little to no soap or conditioner in the dispensers in the shower"

"Stayed here for one night. The staff was friendly and helpful, but the hotel and room felt a bit run down. The room had a musty smell and unfortunately the TV wasn’t working during our stay. Overall it was an ok stay for a quick overnight trip."

"Yes, breakfast was very good. Rooms was comfortable and clean."

"Honestly the outside of the place was enough to make me to leave and go to a different hotel."

"Grand Bear Resort at Starved Rock was one of the most disappointing resort experiences I’ve had in years. The entire property feels badly outdated and poorly maintained. The rooms, common areas, and facilities all look like they’ve been neglected for a long time and are nowhere near what you would expect based on the price or the way the resort markets itself online. What made the experience even worse was the complete lack of transparency during booking. We arrived on a Friday night expecting at least some level of entertainment or amenities to be available, only to find that the bar was CLOSED on a Friday night at a resort. That alone is ridiculous. On top of that, the mini golf was closed and the water park was also closed — two of the major attractions that families specifically book this resort for. At no point during the booking process was there any clear notice that these amenities would not be available. If a resort is going to advertise family attractions and charge resort-level prices, customers deserve honest disclosure before they spend their money and make travel plans. Instead, this felt like a bait-and-switch. You pay expecting a full resort experience and arrive to find multiple amenities unavailable with no warning. The resort appears to be running on the bare minimum while still charging premium prices. The location near Starved Rock is the only redeeming quality, but the resort itself is badly in need of renovation, better management, and basic honesty"

"Staff member Bonnie was helpful and professional. She gave me asistance with my Android phone, and a good place to eat."

"Everything was clean"

"The room was fine for my one night in town. Staff was friendly! Thank You for the clean room! "