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Indoor spa bath
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.8 out of 5 Exceptional
156 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationStrbske Pleso6 min walk
Popular LocationTatra National Park Slovakia18 min walk
AirportPoprad (TAT-Poprad - Tatry)22 min drive
Popular LocationGerlachovsky Stit35 min drive

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  • Honeymoon Suite

    Room amenities

    • 883 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsHoneymoon Suite
  • Presidential Suite

    Room amenities

    • 915 sq ft
    • Lake view
    • Sleeps 6
    • 2 King Beds
    More detailsPresidential Suite
  • Deluxe Suite

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite
  • Junior Suite

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 377 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Junior Suite

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsJunior Suite
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 388 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

About this area

Štrbské Pleso

Located in Štrba, Grand Hotel Kempinski High Tatras is on a lake. Tatra National Park Slovakia and Tatra Mountains reflect the area's natural beauty and area attractions include Tatrabob Rollercoaster and TANAP Museum. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and ice skating.
Visit our Štrbské Pleso travel guide
View in a map
Popular Location

What's nearby

  • Strbske Pleso - 6 min walk
  • Tatra National Park Slovakia - 18 min walk
  • Tricklandia - 19 min drive
  • Gerlachovsky Stit - 35 min drive
  • Kasprowy Wierch - 95 min drive

Getting around

  • Strbske Pleso Station - 4 min walk
  • AirportPoprad (TAT-Poprad - Tatry) - 22 min drive

Restaurants

  • Grand Restaurant — 1 min walk
  • Al Lago - 4 min walk
  • U Lenky - 4 min walk
  • Furkotka - 4 min walk
  • Caffe & Crepes - 5 min walk

About this property

Grand Hotel Kempinski High Tatras

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kempinski High Tatras for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. All 98 rooms boast deep soaking bathtubs, and offer free WiFi and separate sitting areas. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Grand Hotel Kempinski High Tatras offers 98 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Štrba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 40 per day
  • Electric car charging station
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free self-service breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Art gallery
  • Bike rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Private picnics
  • Sauna
  • Segway hire/tours
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Czech
  • English
  • German
  • Hungarian
  • Polish
  • Russian
  • Slovak

Business services

  • 1 meeting room
  • Conference space (1238 square feet)

Outdoors

  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night (maximum EUR 70 per stay)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Self-parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 35 per pet, per night (maximum EUR70 per stay)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the swimming pool until 8 PM only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Kempinski High Tatras and receive a full refund?
Yes, Grand Hotel Kempinski High Tatras offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Kempinski High Tatras cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Kempinski High Tatras have a pool?
Yes, this property has an indoor pool.
Is Grand Hotel Kempinski High Tatras pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night.
How much is parking at Grand Hotel Kempinski High Tatras?
Self-parking is available for EUR 40 per day. Limited spots are available.
What time is check-in at Grand Hotel Kempinski High Tatras?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hotel Kempinski High Tatras?
Checkout is at noon.
Does Grand Hotel Kempinski High Tatras provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 35 per vehicle applies.
Where is Grand Hotel Kempinski High Tatras located?
Located near the slopes, this Štrba hotel is situated in the mountains, within a 10-minute walk of Tatra Mountains and Strbske Pleso, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Tatra National Park Slovakia is 0.9 mi (1.5 km) away. Strbske Pleso Station is only a 4-minute walk.
4.8
Exceptional
5 - Excellent
134
4 - Good
20
3 - Okay
2
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter week in the mountains
We had a fabulous week. The hotel is amazing and located in a beautiful place. Great staff made our visit special.
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience in honeymoon suite
We stayed in the honeymoon suite which was huge and lovely, however the stairs to the jacuzzi on the roof were a bit scary. Service on the whole was excellent, they catered for all our needs, we used the spa and had an excellent Tower Dinner. Could do with more vegetarian options on all menus.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL. Actually perfect and great value considering the experience and the spa!! Beautiful in every way with great service and honestly didn’t pay that much as booked in advance!
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
its ok hotel
I would say the staff should be more attendance to details and bit more friendly. I get sometimes they are busy but still , some friendly smiles won’t hurt
Stayed 2 nights in Aug 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the view and everything about hotel. Staff very nice. I really fall in love of this hotel. They really have very charming smile. Want to comeback here.
Stayed 1 night in Nov 2019

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