All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms although quite small are well equiped clean and comfortable. The staff are first class, cheerful and helpful. The hotel is very well placed and having parking, although at an extra cost, that close to all the attractions is very useful.
Adrian
Stayed 2 nights in Mar 2024
Response from Poppy on 23 Mar 2024
Thank you for your lovely review Adrian, we are so happy that you enjoyed your stay with us and we hope to welcome you back in the future.
8/10 Good
Claire
Travelled with partner
17 Mar 2024
Liked: Cleanliness
Nice Orsini suite, although bed and pillows quite uncomfortable.
Claire
Stayed 2 nights in Mar 2024
Response from Fiona on 20 Mar 2024
Thank you for your review Claire, we have taken your comments on board, and we hope that we can welcome you back again soon.
This is a very well-run hotel. The room was comfortable and well-furnished, everything worked, the linens were nice and the bed itself comfortable and high quality. Quiet, efficient, well-appointed. Thoughtful, helpful staff. Much appreciated. And it's a five-minute walk, across a footbridge over the Avon, from the Shakespeare theatre.
Georgia M
Stayed 1 night in Feb 2024
Response from Poppy on 28 Feb 2024
Thank you Georgia for your lovely review! We are so happy that you enjoyed your stay with us and we hope to see you again in the future.
The location of the property, in close proximity to restaurants, theatre and town, was a real bonus. The restaurant on site was very good. Rooms were large and comfortable. Parking on site another bonus
Robert
Stayed 1 night in Feb 2024
Response from Fiona on 19 Feb 2024
Thank you for your lovely review Robert, we are delighted you enjoyed your stay, and we hope to welcome you back again soon.
Thank you for you lovely review Andrew, we are thrilled you enjoyed your stay with us, and we hope to welcome you back again soon.
6/10 Okay
Maggie
Travelled with group
7 Feb 2024
Very convenient for RSC Theatre, good restaurant on site.
Short walk into town.
A pity parking is not included in the cost of an overnight stay. Breakfast limited in choice and quantity.
Maggie
Stayed 2 nights in Feb 2024
Response from Fiona on 8 Feb 2024
Thank you your review Maggie, We have passed your comments regarding breakfast over to the Bistrot team. WE do hope to welcome you back again
Lovely, comfortable hotel with a great restaurant and pub. It’s an easy walk across the old tram bridge to the Royal Shakespeare Company theatres and the center of town. The train station is less than a mile away. I would definitely stay there again!
Karen
Stayed 2 nights in Jan 2024
Response from Fiona on 4 Feb 2024
Thank you for your wonderful review Karen, we are thrilled you enjoyed your stay with us, and we hope to welcome you back again soon.
The hotel was a perfect choice for us, in transit southwards, to call on a friend in Stratford. Professional, pleasant staff, no difficulties, good food, top class breakfast, convenient for the town. Maybe late January was a good time to visit, but we were well suited.
christopher
Stayed 1 night in Jan 2024
Response from Swan's Nest Team on 30 Jan 2024
Thank you Christopher for your lovely review. We are delighted that you enjoyed your stay with us and we hope to welcome you back to the hotel again soon.
The facilities in a standard room are excellent. Mini fridge and nice little table and chairs.
Maintenance team couldn't have been qucker attending to our noisy air-conditioning.
Lovely pub and restaurant but the drinks are very expensive. Restaurant service charge applied automatically and without thought, even for pouring half a lager at the counter!
Helen
Stayed 3 nights in Jan 2024
Response from Tracey on 14 Jan 2024
Thank you for taking the time to leave a review Helen!I have passed your feedback onto Bistro Pierre regarding the service charge.I do hope we can welcome you again in the near future Tracey
A great relaxing stay, would definitely use this hotel again.
David
Response from Fiona on 11 Feb 2024
Thank you for your lovely review David, we are delighted you enjoyed your stay with us, and we hope to welcome you back again soon.
8/10 Good
Mike
18 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Hotel very clean couldn’t fault that - little dated rooms for price but overall v good.
Mike
Stayed 1 night in Dec 2023
Response from Swans Nest Team on 18 Dec 2023
Thank you for your lovely review Mike. We are delighted that you enjoyed your stay with us. We appreciate the feedback and will take it on board. We hope to welcome you back to the hotel again soon.
Upon arriving the staff on the desk was very friendly & helpful. The room was clean & spacious enough. The hotel was only a 5 minute walk to the town centre. We would definitely stay there again. Our only criticism & concern was the external door by the car park. This was not locked & could be accessed by anyone. I feel that this should be locked & only used as a firedoor.
Paul
Stayed 3 nights in Nov 2023
Response from Fiona on 13 Feb 2024
Thank you for your lovely review Paul, we are delighted you enjoyed your stay.All our exterior doors are locked in the evening at 23,00 for security.
first time at this hotel,and impressed. Room clean and comfy.Staff pleasant and helpful. not far into town. No complaints at all.
Stuart
Stayed 2 nights in Oct 2023
Response from Poppy on 28 Oct 2023
Thank you Stuart for your lovely review, we hope to welcome you back to the Swans Nest in the future.
8/10 Good
Louise, Congleton
Travelled with family
27 Oct 2023
Liked: Cleanliness, staff & service, amenities
All in all we had a very enjoyable stay in Stratford. Staff were very helpful and pleasant. The bedroom was comfortable with a small seating area. The bedroom walls could do with a repaint as they were quite scuffed which spoilt the overall look and feel. Breakfast was good with hot food cooked to order. The hot water urn needs to be raised so you can get the larger teapot underneath!
Louise
Stayed 2 nights in Oct 2023
Response from Fiona on 27 Oct 2023
Thank you for your lovely review Louise, we are delighted you enjoyed with us, and we hope to welcome you back again
Thank you for taking the time to leave a lovely review Frank!We hope to welcome you again in the near future
10/10 Excellent
Bryce
8 Oct 2023
Bryce
Stayed 1 night in Oct 2023
Response from Tracey on 10 Oct 2023
Thank you for taking the time to leave a lovely review Bryce!We hope to welcome you again in the near future
8/10 Good
D J
8 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Great location
Friendly staff but a little tired and seems more set up for coach parties. Over priced for what it is. Location is excellent and would stay again but I wouldn’t seek it out
D J
Stayed 1 night in Oct 2023
Response from Chloe on 8 Oct 2023
Thank you for taking the time to leave a review. We really appreciate the feedback and will take it on board. We hope to welcome you back to the hotel again soon.