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Overview of The Fernery Lodge & Chalets

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Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationStorms River Suspension Bridge54 min drive
    Popular LocationDolphin Trail54 min drive
    Popular LocationTsitsikamma National Park54 min drive
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  • Family Chalet, 1 Bedroom, Fireplace, Mountain View

    Room amenities

    • 1076 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsFamily Chalet, 1 Bedroom, Fireplace, Mountain View
  • Premium Room

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room
  • Luxury Double or Twin Room

    Room amenities

    • 2153 sq ft
    • River view
    • Sleeps 4
    • 2 King Beds
    More detailsLuxury Double or Twin Room
  • Luxury Lodge Garden Room No View

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Lodge Garden Room No View
  • Luxury Double or Twin Room

    Room amenities

    • 646 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Double or Twin Room
  • Premium Room

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room
  • Premium Room

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room

About this area

Storms River

Located in Storms River, The Fernery Lodge & Chalets is in a rural area. Storms River Suspension Bridge and Dolphin Trail are notable landmarks, and the area's natural beauty can be seen at Big Tree and Tsitsikamma National Park. Make sure you don't miss outdoor adventures like ziplining and horse riding, or hop on a segway for hire nearby and take a self-guided tour around Storms River.
Visit our Storms River travel guide
Popular Location

What's nearby

  • Big Tree - 21 min drive
  • The Otter Hiking Trail - 29 min drive
  • Storms River Suspension Bridge - 54 min drive
  • Dolphin Trail - 54 min drive
  • Tsitsikamma National Park - 54 min drive

Getting around

  • Port Elizabeth (PLZ) - 135 min drive

Restaurants

  • Steers - 19 min drive
  • Tsitsikamma Gardens - 20 min drive
  • Fynboshoek Cheese - 24 min drive

About this property

The Fernery Lodge & Chalets

4-star lodge with free breakfast and restaurant
Along with a restaurant, this lodge has an outdoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and a meeting room are on-site. All 16 individually furnished rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, room service (during limited hours) and flat-screen TVs.
The Fernery Lodge & Chalets offers 16 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the lodge include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour pool access
  • Bike rentals
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Private picnics
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually furnished
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for ZAR 270.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: ZAR 270.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Fernery Lodge Chalets Storms River
Fernery Chalets Storms River
Fernery Lodge Chalets
Fernery Chalets
The Fernery Lodge Chalets
The Fernery & Chalets
The Fernery Lodge & Chalets Lodge
The Fernery Lodge & Chalets Storms River
The Fernery Lodge & Chalets Lodge Storms River

Frequently asked questions

Does The Fernery Lodge & Chalets have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
How much does it cost to stay at The Fernery Lodge & Chalets?
As of 25 Nov 2020, prices found for a 1-night stay for 2 adults at The Fernery Lodge & Chalets on 28 Nov 2020 start from £152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Fernery Lodge & Chalets pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Fernery Lodge & Chalets?
Self-parking is free at this property.
What time is check-in at The Fernery Lodge & Chalets?
Check-in is from 2:00 PM - 7:00 PM. After-hours check-in is not available.
What time is check-out at The Fernery Lodge & Chalets?
Checkout is at 10 AM.
Does The Fernery Lodge & Chalets provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Fernery Lodge & Chalets located?
Situated in a rural location, this lodge is 9.8 mi (15.8 km) from Big Tree, and within 20 mi (32 km) of Storms River Suspension Bridge and Tsitsikamma National Park. Dolphin Trail is 18.4 mi (29.7 km) away.
4.7
Exceptional
5 - Excellent
50
4 - Good
13
3 - Okay
2
2 - Poor
0
1 - Terrible
1

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent stay and thoroughly enjoyed the location and restaurant. Only wish the pool in on the front of the room should be heated
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best
It was very cosy. Beautiful place and very good food. I would highly recommend The Fernery.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The location is beautiful on the edge of a ravine and over;looking the sea. We had a room overlooking the ocean with private deck and everything about it was wonderful. The staff, the food, the service and the attention to detail. Can't imagine anywhere better than this and we have been to many hotels around the world. The location is also wonderful near the Tsitsikamma forest.
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with views to match.
This place has amazing views and the accommodation was gorgeous. I had forgotten what I had booked so it was a lovely surprise to find I had booked the owners suite and it did not disappoint. The log fire was amazing. The service was attentive but not intrusive. The bed was so comfortable. Definitely worth booking.
Stayed 1 night in Oct 2019

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