Ratings based on 407 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Brilliant stay

Posted 23-Jul-2017
We arrived very tired. The staff at the Stirling went out of their way to accommodate us. Room upgrade, bags delivered to our room as elevator was temporarily out of service. Nothing was to much trouble, from the reception staff, bar staff and breakfast staff. We could not have had a more pleasant experience. Our hotel of choice if we are ever back this way will be the Highland Hotel Stirling. 😊
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Great hotel in center of town

Posted 19-Jul-2017
Great location. Comfortable bed and room. Will come back to Stirling and stay here again!
2 out of 5
by A verified traveller

Posted 18-Jul-2017
"Hot" breakfast wasn't hot. I don't want to say anymore.
5 out of 5
Recommended
for Everyone
by A verified traveller from Monroe, New York

We had a wonderful stay at your beautiful hotel.

Posted 12-Jul-2017
Pros: Everything was done to perfection and the staff were so helpful, no matter what we might have a question about. They knew the local area very well.
Cons: Just keep it the way it is, quaint, quiet, beautiful furnishings and outstanding service. The pool, a spa, steam room were well managed and clean.
Location: The shops in town were wonderful, we enjoyed our walk through town almost every day. The major stores in the mall were lovely and well stocked.
We had stayed in Edinborough Principle Hotel when we arrived by Norwegian Airlines for a few days to relax and to visit various popular sites. It was a very nice place, but a little too hectic for us. We had booked your Sterling Highlander Hotel for six days. After seeing the various interesting places in Edinburgh we took the train to Sterling. We instantly fell in love with that town, beautiful, historic buildings and wonderful places to visit. When we arrived at the Sterling Highlander Hotel we were greeted by a wonderful staff at the reception desk. They welcomed us, explained the layout of the hotel and all the wonderful, local scenic and historical places within walking distance of their hotel. We cannot say enough nice things about the receptionists, that were very knowledgeable with smart phones and lap tops when we had messed something up. Getting access to the hotels Wi-Fi system was easy and reliable. The food served was very high quality, delicious and thrilled us to once again taste the historical foods of Scotland. The food handlers were very polite, knowledgeable and met all our special requests for menu changes. We invited several relatives to breakfast and dinners during our stay. They were very impressed with the lovely surroundings and the availability of local quality foods and the high efficiency of the staff. We visited Sterling Castle during our stay and it was spectacular in every way. We stayed on a few extra days because it was so wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kelowna, Canada

Nice hotel in Stirling

Posted 12-Jul-2017
Everything was great there except the lift was broken but otherwise it was really good. Beautiful old building.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location to visit castle and town

Posted 11-Jul-2017
short walk to castle mmmmmmmmmmmmmmmmmmmmmmmmmmmmmkkkkkkkkkk
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Great Hotel however the rooms are a bit dated.

Posted 07-Jul-2017
Great hotel in an awesome location. I did notice some frayed carpet in the room and the bathroom fixtures were a bit tired. The king size mattress felt like two mattresses strapped together and had a noticeable ridge in the middle. Additionally, it would be helpful to add USB charging in the guest rooms to help world travelers.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 25-Jun-2017
Great location to sites and food and entertainment.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Very nice hotel close to everything

Posted 13-Jun-2017
Perfectly located Hotel close to sights, restaurants and shops. Sterling castle is only about a 5-10 minutes walk away. Restaurant and bar are in the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Traditional centrally located charming hotel

Posted 03-Jun-2017
Good hotel, with excellent staff & service, albeit the lift(s) were"out of order", when my room was located on the 4th floor. Carparking facilities are "on site" and satisfactory. Location is handy to Stirling Castle. Overall the experience is a good one & I will be back.