Ratings based on 364 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from England

In the heart of Stirling with lots of atmosphere

Posted 03-Mar-2017
Pros: Atmosphere, observatory.
Cons: Raise the bathroom standard, remove the overhead floor squeaks!
Location: Minutes walk from Stirling Castle, close to various monuments and the Southern Highlands. The road to Fort William is stunningly beautiful.
Ex-school with good food, plenty of space and a roaring log fire on those cold evenings. The hotel will give visitors a tour, including the Observatory, which has a fantastic Newtonian telescope. Our room suffered a little with noise from above but was otherwise fine. The bathroom was a bit tired but clean and functional. We did need an additional heater which the hotel staff provided without a fuss.
4out of 5
Recommended
for Everyone
by A verified traveller from F

Very traditional Scottish themed hotel.

Posted 15-Feb-2017
Lovely meal in restaurant, very good breakfast. Our daughter loved getting to play in the swimming pool. Good location for walking to the castle and the town centre, lots of car parking available.
3out of 5
by A verified traveller

Great location, some flaws

Posted 24-Dec-2016 on Hotels
A great setting in a historical building but condition of rooms is not good - cracks in ceiling both in the bedroom and washroom, squeaky floors, windows that aren't sealed. Rooms of decent size. Staff pleasant. Breakfast decent when they set up a buffet but since the hotel is often nearly empty, they don't have it daily, which I consider a letdown since you are paying for a buffet breakfast. Fitness Centre is a nice amenity, but sauna is cold - must be at most 50 degrees, so completely useless. If you are planning to use the pool, flip flops are a must.
4out of 5
Recommended
for Everyone
by A verified traveller from Polmont, Falkirk

Overnight in Stirling after Christmas meal

Posted 22-Dec-2016
Pros: Location was perfect for us as it was next door to the restaurant we booked for our meal.
Cons: Only negative was that the room was cold when we arrived. The heating was turned off in the room but once we turned that on the room warmed up OK.
Location: Excellent location - close to the castle and also handy for the city centre shops
We booked this hotels it was conveniently placed next door to the restaurant we booked. The reception staff were very pleasant and efficient. We had a few drinks in the bar and again found the staff to be efficient and pleasant.
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Excellent location

Posted 01-Dec-2016
The hotel was nice, Interesting history and a terrific location - close to the castle and close to restaurants, shops, etc.
1out of 5
by A verified traveller

Disappointing

Posted 26-Nov-2016 on Hotels
What a shame. A lovely looking by hotel but it's in need of a refurbishment. The main areas were ok but my room was in a serious need of a make over. Pealing wallpaper in the bedroom and lots of cracks in the bathroom ceiling. The shower was pitiful and to low I'm only 5 10. But you would need to be 4" to be able to stand under the slow flow. The bed mattress has see better days as you could feel the springs. I was here for a few nights on business and ended up eating room service which was ok. However I has the cheese board and it arrived with grapes and celery well past there best the grapes has started to go brown. On a positive note the room was clean and the members of staff I dealt with were very polite, helpful and efficient. I am sure I will get a response as why I didn't raise these points as part of my visit and my response is I should have to it's a 4 star hotel so I would expect a well maintained room and food that's fit to eat.
5out of 5
by A verified traveller

Great location and comfy hotel

Posted 14-Nov-2016 on Hotels
We had booked the Highland Hotel for our first year wedding anniversary trip and it was above expectations! The hotel itself is easy enough to find as it's just off Baker street and took about 10mins to reach from Stirling Station on foot. The hotel is based in an old school and it looked to us straight out of Harry Potter with its arches and brickwork, just smell that History! The reception staff were courteous, friendly and checking in took no time at all. We had booked a standard king room and upon entering we were pleasantly surprised as the room is a lot bigger than the photos make out. Big comfy bed, not overtly decorated and tacky like some hotels, with a pleasant sized bathroom containing a bathtub even, perfect for romance! The hotel was even kind enough to surprise us with a bottle of wine and some chocolates for our anniversary and it was very touching! The hotel bar was also excellent for the breakfast and it was probably one of the best breakfast buffets I've had, with freshly pressed orange juice, all the scottish breakfast items and even wee pastries and fresh fruit. The hotel location is also perfect, being less than 10mins from Stirling Castle, less than 5mins from Church of the Holy Rude and if you feel like a good walk, 40mins walk from the National Wallace Monument! There are also some fantastic restaurants on Baker Street and towards Stirling Castle. Overall, perfect place to stay for a wee getaway and we will be back!
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Posted 11-Nov-2016
Great location. Clean, comfortable rooms. Wonderful staff and an excellent breakfast. Would recommend this hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Wales

Posted 30-Oct-2016
Pros: character - It was an old School.
Location: Great for a visit to the Castle - Close to town but in a quiet location
A nice place to stay, staff friendly and welcoming. Breakfast was good. Very close to Sterling Castle.
4out of 5
Recommended
for Everyone
by A verified traveller

Great Historic Stay in Heart of Stirling

Posted 30-Oct-2016
Pros: Great location in center of Old town. Very comfortable with a friendly staff.
Cons: It was a great stay for me, parking was a little tricky