Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Lafayette, California

Lovely hotel walking distance to everything

Posted 07-Jul-2016
Pros: Everything.
Cons: A bit of confusion about whether breakfast was included in our room rate.
Location: Hotel right in the middle of Stirling, walking distance ( uphill) to Stirling Castle, plus to old jail, Holy Rude church & several dining choices.
Building with 19th century charm, but everything looked recently refreshed. In fact some final carpet was being laid as we registered. Large, comfortable room, good WiFi, TV, shower. Nice breakfast buffet. Everything spotlessly clean. Plenty of off street parking.
4out of 5
by A verified traveller from Cumbria

Perfect location, stylish, but noisy on one night

Posted 23-Jun-2016
Perfectly located to walk to castle and to the shops Room comfy but we experienced noise from a wedding in the hotel next door until aboit midnight Food in bar was great. Breakfast was good too - buffet style with a lot of choice.
4out of 5
by A verified traveller from Montréal

À proximité du château, c'est bien.

Posted 13-Jun-2016
Pros: Un ancien collège, intéressant comme idée!
Cons: Le personnel est très aimable en soi, mais un peu d'aide pour nos bagages aurait été appréciée.
Location: Le château et la prison.
Il faut beaucoup marcher avec nos bagages et monter des escaliers. Le personnel ne nous a pas aidé.
4out of 5
by A verified traveller from Brisbane

Convenient for Stirling Castle

Posted 07-Jun-2016
Pros: The bed and the bathroom were very good.
Cons: The breakfast was only available as a buffet at 14.50 GBP each. We are "coffee and toast" eaters, but there was no simpler/less expensive alternative.
Location: Walking distance to shops, restaurants, and the castle.
It was a convenient place from which to visit the castle and the Falkirk wheel.
4out of 5
by A verified traveller from Toronto, Canada

Historic building in great location

Posted 26-May-2016
Pros: Location
Cons: New firmiture
Location: Stirling Castle
Wonderful location near the Castle in a lovely historic building. Furniture in room a little tired.
3out of 5
by A verified traveller from Los Angeles

Location!

Posted 19-May-2016
Pros: Walking distance to Stirling Castle and 3 blocks from ScotRail station. Really convenient!
Cons: Locking guests in after 1am.
Location: ScotRail station 3 blocks away will take you all over Scotland. VERY convenient. I did a day trip to Edinburgh and absolutely loved the ease of it!
I really wanted to like this hotel. I really wanted to be blown away. It didn't happen. I stayed two nights and their location is really all this hotel has going for it. I went to leave for a walk at about 10:30pm, only to find the front door had a deadbolt on it. There was no one at reception desk, I had to ring them via the telephone. They instructed me leave out of a different door....which would also be locked by 1am. If I wanted to get back into the hotel after 1am, I would need to call reception again?? What is this, my mother's house??!? Since when does a guest need to phone reception to be allowed back into the hotel? I stayed at numerous hotels + B&Bs across Scotland and NONE of them required this. Guests are allowed to come and go as they please. The only reason I can think of why they would need to do this is for security. I didn't realize the hotel was in such a bad part of town! Definitely makes me think twice about coming back.
4out of 5
by A verified traveller from Sheffield

Scotland Tour

Posted 09-May-2016
Pros: Excellent hotel, location and service
Cons: Parking is limited
Location: Lots of things to see and do
Excellent hotel, location and service. Walking distance from the castle.
4out of 5
by A verified traveller

Great location!

Posted 05-May-2016
Pros: Location, close to Stirling Castle and restaurants.
Cons: It probably can't happen, but I'd suggest an elevator to the reception area would be great from the 2nd floor.
Location: Stirling Castle, restaurants, pubs...great location.
Everything was great about this hotel except the fact that there was no elevator to the reception and with luggage there were too many stairs. Also the parking lot is small and we got the last space so if it had been full up we'd have been driving around and around looking for a spot. The location was a 5 min walk from Stirling Castle and right around the corner from Broad Street with several restaurants. The staff made a reservation for dinner for us at Brea and it was quite good. Breakfast was a nice buffet, lots of choices. Room was comfy, king size bed, quiet, adequate bathroom. No clocks in the room but that seems to be typical in the UK...wake up call did come on time. And this was the best priced hotel in our 5 hotel stay trip....a great deal.
2out of 5
by A verified traveller from UK

Several opportunities missed

Posted 03-May-2016
The hotel is in a wonderful location close to the castle and town centre. I was unlucky to arrive after a group and had to queue for check in. The room was one of 30 on the second floor to which there is no lift. Some guests would find this inconvenient. The restaurant and cuisine are excellent.
2out of 5
by A verified traveller from New York, USA

Not good value for money

Posted 01-May-2016
Pros: Adequate parking, close to Stirling Castle.
Cons: Courtesy of the staff, comfort of the beds, temperature in the rooms.
Location: Stirling castle - see above. Weatherspoons pub - located down the hill - is a good inexpensive place to eat any meal, including breakfast
Considering the price of the room, it was quite disappointing. We arrived a little early, and waited in a room adjacent to the reception for our room to be ready. This was perhaps understandable, but we were kept waiting even after check-in time, and other guests had come and checked in. The room was very cold, and it took quite a while to warm up after we put heating on. The bed had a mattress pad that did not fit the bed - it was too small, which made sleeping uncomfortable.