Steyr Valley Railway and Museum

Check in hours are specified but you can coordinate for if you arrive out of those times. Hotel is clean, beds comfortable, nice soaps. Good value and only about 20 min walk to Salzburg old town central. Easy to get to via public transit from airport (one bus). Strong recommendation when you consider value for money and efficiency! I would gladly stay again and recommend for those traveling to Salzburg.

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.