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"Due to a very late check-in, we did not have the opportunity to report a room issue at the time. Unfortunately, the bed was extremely uncomfortable, so we didn't sleep at all that night. We found the mattress to be sagging and uneven, surely not up to the standard of a 4-star hotel."

"Very clean place and smiling staff"

"It was clean and comfortable. Great location. "

"Everything was good but was originally given a room facing the freeway. The doors are all messed up because the said the back end was recently remodeled due to the recent fire. So there were huge cracks due to the doors not installed properly, you could hear the excessive noise of the freeway. I asked for a room change and they first said there were non available, so I asked if something could be done to the door then. After the maintenance guy came out to look at the door he confirmed that the door was hanging so they then moved us to another room. I would definitely stay there again but make sure you are not assigned a room towards the back"

"Clean room and good breakfast."

"Great room "

"Breakfast was great. Staff was great. They were putting in solar panels and remodeling the gym during my stay, which was a big downer"

"Hotel was very clean. Useful distance to Univeral. Staff very helpful. Would stay again with my family."

"Pool is closed and drained"