Stagebrush Theatre

Staff are friendly and efficient

So clean and beautiful! The first floor room we had was perfect for our dogs as well.

We recently stayed at Omni Scottsdale Resort & Spa for five nights. While the room itself was clean and comfortable, several aspects of the resort experience were disappointing given the price point. The biggest issue was valet service. On multiple occasions, we texted 20+ minutes ahead requesting our vehicle, but it still was not ready when we arrived. This happened the majority of the time during our stay. The adult pool area also needs attention. The water jets were not operating, the pool water appeared somewhat dirty, and some of the seating areas were not well maintained. The indoor pool area had stagnant-looking water and did not feel as clean as expected for a luxury resort. Poolside service was inconsistent. It was often difficult to place food and beverage orders because servers rarely came by, and getting the check could also take a long time. While the property is attractive and the room was clean, I expected more activities and entertainment for a resort at this price level. Live music, organized pool activities, or additional resort programming would help distinguish it from other resorts in the Scottsdale area. Overall, the stay was pleasant but did not feel exceptional compared to other resorts in the area, especially considering the cost.