Search Hotels by Best Western in St. Thomas and St. John
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Top St. Thomas and St. John Hotel Reviews
Windward Passage Hotel
2/10 Terrible
"I stayed at the Windward Passage Hotel from May 14th through May 17th, and unfortunately my experience was very disappointing. The photos online were very deceiving and did not accurately reflect the condition of the hotel or the room we received. I do want to acknowledge a few staff members who were extremely helpful during my stay. Neisha at the front desk was kind and professional, and Luwen was also very helpful and pointed us in the right direction when we had questions. The security officer was also pleasant and helpful throughout our stay. However, there were several issues that negatively impacted the experience. My room key repeatedly stopped working, and I had to return downstairs three separate times to have it fixed. After a long day of traveling, this became very frustrating. The lighting in the room was also extremely poor — it was difficult to even see properly, and only one additional lamp was working. The TV remote was missing the back cover as well, which made the room feel poorly maintained. In addition, one of the front desk employees wore very heavy makeup and came across as rude and unwelcoming whenever we interacted with her. Overall, the level of professionalism and hospitality was inconsistent. I also noticed a difference in how some guests were greeted and treated compared to others, which made the experience even more uncomfortable. Overall, this stay did not meet my expectations, and I believe the hotel could do a much better job with customer"
St John Inn
8/10 Good
"Decent breakfast provided. Egg o waffles, packaged english muffins and bagels. Fruit or yogurt would have been a nice addition. Wonderful that they allowed us to use beach equipments- chairs, toys, cooler, towels. Patio was nice to eat at (there are cats that hang around however). Clean, close to the grocery stores and the ferry. Nice pool."
Bluebeard's Castle Resort
10/10 Excellent
"Beautiful property! Clean and updated rooms. They do a great job trying to maintain them. We loved having the amenities of a pool, nightly entertainment, close to town. Amazing views. Staying here and driving to the beaches was worth it!"
Buoy Haus Beach Resort St. Thomas, Autograph Collection
10/10 Excellent
"Booked a last minute trip here with my wife and daughter. We absolutely loved everything. The food was great, the room was very clean and updated unlike what we saw from other resorts. Honestly dont let a few bad reviews sway you about staying here. We will be back to the Buoy House next year. Well worth the price to stay here."
Emerald Beach Resort
10/10 Excellent
"Will definitely come back! Perfect place to relax!"
Mafolie Hotel
8/10 Good
"Free breakfast was nice you can chose from different selections so you dont feel.like you eating the same breakfast everyday. Saff is fair and hotel is nice and upkeep "
The Westin St. Thomas Beach Resort & Spa
4/10 Poor
"The food at their buffet was not good at the one restaurant they have the food was decent. Breakfast is not included and breakfast was not good. They have a swim up bar restaurant but it’s really just a bar that has a short menu. That food was absolutely horrible. They did however upgrade our room to an ocean view which is nice. Can’t imagine any other view that was pretty much the best part of the stay. Everything was overpriced and they do not accept cash. Which is inconvenient because most of the time when you leave the states credit card companies give you a hard time charging your card so I had to use one debit card the whole trip because I left the others at home."
Lindbergh Bay Hotel and Villas
8/10 Good
"Si"
Margaritaville Vacation Club - St. Thomas
2/10 Terrible
"Just don’t waste your money! The food in the restaurant gross and overpriced. Bar tenders suck as they use generic alcohol. The guest services reps are RUDE! You have to tip shuttle drivers if you want a ride to and from your room and the way the layout is of the property you will want/need the shuttle. And don’t get me started on that funky smelling beach that you cannot even get on due to the funky seaweed. You have to take a shuttle to an offsite beach. Save your money! "