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Overview of Winter the Dolphins Beach Club, Ascend Hotel Collection

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  • Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Balcony, City View

    3.9/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Accessible, Non Smoking

    4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Multiple Beds, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Standard Room, 2 Queen Beds, Balcony, Partial Sea View

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Partial sea view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Balcony, City View

    3.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
3.9
Good
Rating 5 - Excellent. 20 out of 38 reviews
5 - Excellent 53%
Rating 4 - Good. 5 out of 38 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 38 reviews
3 - Okay 16%
Rating 2 - Poor. 4 out of 38 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 38 reviews
1 - Terrible 8%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We had Great staff, clean and great pool and beach
Stayed 4 nights in Feb 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Location was great and the room adequate. Just not happy with all the 'extra' fees and charges. Read the small print as when I do a search for accommodation that has free parking, I expect it to be free. Instead it was $20 per day. An additional $10 a day is also charged as a service fee. This adds up and with the additional charges, we would have gone to another hotel and spent the same amount. They then made us wear wrist bands for our duration so they knew we were their guests however we still weren't able to just charge our room for drinks at the beach side bar. There are better systems in use by other hotels. The room had marks on the floor when we arrived and due to COVID wasn't cleaned for our duration, that's the lower rating for cleanliness.
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the attached restaurant and tiki bar. The food was excellent. There was live music at the pool all weekend which was really nice. Did not like that you had to pay for parking during your stay. Also did not like that the beach chairs and umbrellas needed to be rented for an extra fee.
Stayed 3 nights in Feb 2021

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty , no room service, not as pictured, horrible view of the ocean. Would never stay again
Stayed 5 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service
Wasnt aware before booking that their was no breakfast, and that we would need to pay for chairs on the beach. Not an issue, but make it known
Stayed 4 nights in Feb 2021

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