Beach/ocean view

Reviews of Dolphin Beach Resort

3 out of 5
Dolphin Beach Resort
4900 Gulf Blvd, St. Pete Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 598 out of 1479 reviews" "
Rating 8 - Good. 490 out of 1479 reviews" "
Rating 6 - Okay. 212 out of 1479 reviews" "
Rating 4 - Poor. 91 out of 1479 reviews" "
Rating 2 - Terrible. 88 out of 1479 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
I was very skeptical with booking with Expedia since i had a horrible experience before. I decided to try again and this resort was advertised right on the money. This is a beautiful resort and the staff was extremely helpful. I will definitely stay here again in the future.
Stayed 1 night in May 2024
Response from GM on 2 May 2024
Dear Donna, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our resort as advertised and our friendly service. Thank you for taking the time to review your experience, and we hope to host you again soon. Best, Devin Frank, GM

6/10 Okay

Armida, NAPLES

Travelled with partner
Liked: Staff & service
The property is dated and although the lobby and pool area are in great condition the rooms are not. Although clean, the bathroom fixtures were rusted, the AC vent was dirty and the room smelled musty
Stayed 2 nights in Apr 2024
Response from GM on 2 May 2024
Dear Armida, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found our accommodations lackluster. Your comments will be discussed with the staff to foster improvement, and we hope to host you again for a better stay. Sincerely, Devin Frank, GM

6/10 Okay

Brendin

Travelled with partner
Disliked: Staff & service
Had to check in an hour late and not the room that was reserved. Misinformation from front desk.
Stayed 1 night in Apr 2024
Response from GM on 1 May 2024
Dear Brendin, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize we let you down. Your feedback is important to us as it demonstrates how a simple lack of communication on our part can tarnish a guest’s opinion of our hotel. I will share your reflections with our team, and we hope you will consider a return trip in the future. Sincerely, Devin Frank, GM

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good choice for beach front . Crazy that they don’t have sand dunes beachfront.
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Dear Kristine, Thank you for taking the time to review and recommend our hotel. We are delighted to hear that you enjoyed your stay in our oceanfront accommodations. We look forward to welcoming you back soon! Best, Devin Frank, GM

2/10 Terrible

Dennis

Poor management and dirty facilities
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Dennis, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Devin Frank, GM

2/10 Terrible

Holly

Stayed 5 nights in Apr 2024
Response from GM on 29 Apr 2024
Dear Holly, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Devin Frank, GM

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff Housekeeping didn't come everyday enen tho rhey were supposed to do light housekeeping . That was kinda ok with us, but had to ask for new towels all the time
Stayed 4 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Cynthia, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Devin Frank, GM

8/10 Good

Tyler

Travelled with group
The view from our room was amazing and it’s clearly what I paid for. The rooms really could use a good facelift. I also felt like the hallways were very dark which made it difficult to see while walking to our room. The pool area was very nice as well as the cabanas on the beach that are reserved for guests.
Stayed 3 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Tyler, We're happy to hear from you! It's great to know that you enjoyed your stay. I have noted your recommendation regarding the rooms and hallways, and I thank you for taking the time to share. Please plan to visit us again the next time you travel to the area. Best, Devin Frank, GM

8/10 Good

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the access to the beach. Live music at the pool and Karaoke and Beach Bingo. Two great restaurants and their breakfast was great food and nice views sitting outdoors. Main complaint is that my TV didn’t work my entire trip. An engineer came up at 9pm on my last night and had to reset it. Took about 15 minutes. I mentioned this to the front desk upon my arrival and my last night. It would have been nice to get some amount of credit.
Stayed 3 nights in Apr 2024
Response from GM on 26 Apr 2024
Dear Lynette, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your comments regarding the television. Thank you for your time in reviewing our hotel and we hope to see you again! Best, Devin Frank, GM

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time staying here over the last 4 years. The location is amazing. Love the beach access and accessibility to stores and places to eat. Pricing is reasonable. Looking forward to my next trip!!
Stayed 7 nights in Apr 2024
Response from GM on 26 Apr 2024
Dear Michele, I would like to express my gratitude for taking the time to share your positive feedback with us. Your review is truly frame-worthy, and it makes me proud to know that our hotel team is considered one of the finest. Your review and recommendation mean a lot to us, and we are grateful for your loyalty as a guest. We can't wait to have the opportunity to serve you again in the future. Thank you once again for choosing our hotel, and for your kind words. Best, Devin Frank, GM

6/10 Okay

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
i was not aware of the high extra fees....i would of liked to know about resort fees, and stuff...the Expedia site made me think they had a Continentale ...they dont....its ok for the price in general though....not great
Stayed 5 nights in Apr 2024
Response from GM on 22 Apr 2024
Dear william, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and I will review your comments with the staff. We thank you for staying with us and hope to impress upon your return to the area. Sincerely, Devin Frank, GM

8/10 Good

Sandra, Butler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice. We enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from GM on 21 Apr 2024
Dear Sandra, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Devin Frank, GM

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful an friendly
Stayed 3 nights in Apr 2024
Response from GM on 16 Apr 2024
Dear Sean, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Devin Frank, GM

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort couple use some room updates but it was clean, friendly and had great ammenities!
Stayed 4 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear Alicia, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Devin Frank, GM

10/10 Excellent

Gina A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the pool bar with easy access to the beach! Lounge chairs, and cabanas were great!
Stayed 4 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear Gina A, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Devin Frank, GM

4/10 Poor

Kaleigh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was only thing good about it. Rooms are disgusting the vents were black ceilings were leaking and the bathroom was full of rust. We had a patio room and people were banging on our patio door trying to get in all night. Had to leave early because the weather closed the pool and ocean and didn’t get a refund. Think my two year old got sick from the room because of mold. I Will not stay there again.
Stayed 2 nights in Apr 2024
Response from GM on 13 Apr 2024
Dear Kaleigh, Providing the highest level of hospitality is our top priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope you might reconsider a return for a stay in line with our expectations. Sincerely, Devin Frank, GM

6/10 Okay

amy

Disliked: Cleanliness, property conditions & facilities
We love that it’s right on the beach, the pool is very nice. The hotel itself could use some TLC.
Stayed 7 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear amy, Please accept my sincerest apologies for your less-than-satisfactory experience during your recent stay. Your feedback is greatly appreciated, as it helps us improve our offerings. We value your patronage and look forward to the opportunity to provide you with a more enjoyable experience on your next visit. Sincerely, Devin Frank, GM

8/10 Good

Stephanie

Stayed 2 nights in Apr 2024

6/10 Okay

Teresa Ann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful walk-out front beach room. Sold my room before I got there but I pre-paid. Room was trashed, hotel was trashed.
Stayed 3 nights in Apr 2024
Response from GM on 8 Apr 2024
Dear Teresa Ann, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Devin Frank, GM

10/10 Excellent

RuthAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool. Great view of ocean
Stayed 5 nights in Apr 2024
Response from GM on 7 Apr 2024
Dear RuthAnn, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Devin Frank, GM

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though property is a little outdated as far as rooms and hallways it is extremely clean. Beds were comfortable and had plenty of room. The view of the ocean was beautiful. Good choices were excellent in the restaurant and so was the outdoor tiki bar was great. Staff were friendly and went above and beyond to make our stay pleasant.
Stayed 4 nights in Apr 2024
Response from GM on 7 Apr 2024
Dear Kimberly, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities, ocean views, and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Devin Frank, GM

2/10 Terrible

Allen

Disliked: Cleanliness, amenities, property conditions & facilities
Our room cost total $450/night by the time the fees and taxes were added to the $337 rate. What a joke. This is maybe 2 star property at most. Our room had a broken lock. Someone had to come let us into the room whenever we went iut. The drawers were broken and the furniture was ancient. Bulbs were burned out. The a/c dripped into the room. The rug was filthy. Some metal vent cover banged incessantly whenever the a/c was on. No housekeeping for three days. They just hung a do not disturb sign on the door and dumped sheets on the floor outside. The pool deck is painted and the pain is peeling everywhere. That this place charges a "resort" fee is insulting. It is a dilapidated hotel that the owner is just milking for every penny from unsuspecting guests. St. Pete's Beach is not nice enough to make up for this disgrace. Go elsewhere. You will be glad you did.
Stayed 2 nights in Apr 2024
Response from GM on 5 Apr 2024
Dear Allen, Thank you for taking the time to share your review of your recent stay with us. We are truly sorry that we couldn't provide you with the exceptional experience that you expect from our hotel. We understand that the details can make or break a trip, and we regret that we fell short of your expectations. Your feedback is extremely valuable to us as it helps us to improve our offerings and better serve our guests. We appreciate your patronage and sincerely hope that you will allow us to exceed your expectations in the future. Sincerely, Devin Frank, GM

2/10 Terrible

Deonna

Stayed 3 nights in Mar 2024
Response from GM on 24 Apr 2024
Dear Deonna, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Devin Frank, GM

10/10 Excellent

Nikala

Liked: Amenities
Clean,friendly staff
Stayed 1 night in Apr 2024
Response from GM on 3 Apr 2024
Dear Nakala, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Devin Frank, GM

6/10 Okay

PS

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from GM on 1 Apr 2024
Dear PS, Thank you for choosing us and for taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Devin Frank, GM

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
5th time staying here- I love it because it’s nothing huge or busy, and has easy access to the beach. I loved staying on the first level poolside as well this year! Yes, the hotel could definitely use some updating with decor, so that is the only negative (the interior color scheme and carpet in particular).
Stayed 3 nights in Mar 2024
Response from GM on 31 Mar 2024
Dear Amanda, Welcome back! It is fantastic to hear that you have enjoyed your stays. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Devin Frank, GM

6/10 Okay

Ellen

Stayed 9 nights in Mar 2024
Response from GM on 16 Apr 2024
Dear Ellen, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Devin Frank, GM

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been here many times. Never had a bad experience
Stayed 3 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Rebecca, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in St. Pete Beach and look forward to your next stay. Best, Devin Frank, GM

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness
Housekeeping knocked on our door, we advised we didn't need anything, however, we left and came back to our room it was apparent they had come into our room while we were gone as the TV was on which was not us. It was apparent it was staff as neither one of us left it on plus it was on a different channel. Was kind of worrisome that staff was in our room without us bein there after we said we didn't need anything. There really isn't any activities to do when the weather is poor.
Stayed 5 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Mel, Your comfort is our top priority, so I am glad to see your stay was positive overall. We appreciate your positive feedback and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we hope to host you again. Best, Devin Frank, GM

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the views of the ocean and amenities
Stayed 5 nights in Mar 2024
Response from GM on 25 Mar 2024
Dear Matt, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to St. Pete Beach. Best, Devin Frank, GM

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating! Love the location and access to the beach! Very walkable
Stayed 1 night in Mar 2024
Response from GM on 23 Mar 2024
Dear Patricia, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Devin Frank, GM

6/10 Okay

Angie

Travelled with family
Disliked: Property conditions & facilities
You get what you pay for. Not bad for it being an older hotel. Looks a little dated and needs some upgrading. Shower is not little kid friendly.
Stayed 2 nights in Mar 2024
Response from GM on 22 Mar 2024
Dear Angie, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Devin Frank, GM

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed in a resort at a reasonable rate.
Stayed 5 nights in Mar 2024
Response from GM on 21 Mar 2024
Dear Jason, Glad to hear it! Thank you for taking time out of your busy day to let us know you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Devin Frank, GM

10/10 Excellent

Roger

Travelled with partner
Great stay! Right on the beach
Stayed 5 nights in Mar 2024
Response from GM on 19 Mar 2024
Dear Roger, Thank you for taking the time to write. I'm happy that our gorgeous beachfront location made for an enjoyable stay. A return visit is the best compliment! Best, Devin Frank, GM

8/10 Good

Karen

great beach and pool
Stayed 5 nights in Mar 2024
Response from GM on 23 Mar 2024
Dear Karen, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Devin Frank, GM

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities abound! Value is phenomenal for the area.
Stayed 4 nights in Mar 2024
Response from GM on 19 Mar 2024
Dear kathleen, I'm so glad you enjoyed your stay with us. It is lovely that you found both our amenities and overall value exceptional. We hope to see you again soon! Best, Devin Frank, GM

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

janet

Stayed 1 night in Mar 2024
Response from GM on 17 Apr 2024
Dear janet, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Devin Frank, GM

8/10 Good

fabiano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the Hotel and we were very well looked after, the Hotel was wonderful and we loved everything 🙌🙌🙏🙏😘❤️
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear fabiano, Glad to hear it! Thank you for taking time out of your busy day to let us know that you and your family enjoyed yourselves here. We strive to provide a great experience and appreciate your kind words. Best, Devin Frank, GM

8/10 Good

Maxine

Stayed 7 nights in Mar 2024

10/10 Excellent

Katelyn Von

Liked: Cleanliness, staff & service
Was perfect for our young family!
Stayed 6 nights in Mar 2024
Response from GM on 17 Mar 2024
Dear Katelyn Von, What an excellent rating! I am thrilled to see that you had a perfect stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Devin Frank GM

6/10 Okay

Paulette

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from GM on 17 Mar 2024
Dear Paulette, Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Devin Frank GM

4/10 Poor

Vicky

Stayed 5 nights in Mar 2024
Response from GM on 5 Apr 2024
Dear Vicky, We assess all reviews to ensure we provide the highest quality of service, and we apologize for falling short during your stay. We hope to welcome you again for a WOW experience. Thank you for staying with us. Sincerely, Devin Frank, GM

6/10 Okay

James

Travelled with family
Liked: Staff & service
Beautiful beach. Pool area very clean. Liked the $15 daily credit and 2 free drink tickets. Flippers food, drinks and service were good. Also loved the cabanas. Room 368 smelled old, old decor needs updated. TV didn’t work although they did offer to come fix( it was at night when everyone was showered so we said no)Plug in changing area wouldn’t hold a plug. We had to also retrieve new bath towel sets as they were never replenished. Probably wouldn’t stay here again.
Stayed 3 nights in Mar 2024
Response from GM on 15 Mar 2024
Dear James, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Devin Frank, GM

10/10 Excellent

Linda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay for friends and family. Very accommodating staff and amenities.
Stayed 2 nights in Mar 2024
Response from GM on 15 Mar 2024
Dear Linda, Thank you for being our guest and complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Devin Frank, GM

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Carolyn

I thought the facility was very nice. We had a great time the only disappointment was trying to get into the restaurant. There was a long wait & there were many many tables available so we just went elsewhere instead of waiting. Maybe need more staff in the dining room.
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Dear Carolyn, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding restaurant staffing. Thank you for your time in reviewing our hotel. Best, Devin Frank, GM

6/10 Okay

Steve

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the property reserve requirments.
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Dear Steve, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Devin Frank, GM

6/10 Okay

Alanah

Travelled with partner
Disliked: Staff & service
The best thing about this hotel is it’s right on the beach.
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Dear Alanah, Thank you for your feedback. I am happy that our location was a great fit for your time in St. Pete Beach. I hope we can host you again in the future for an even better experience. Sincerely, Devin Frank, GM

4/10 Poor

Betty

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on 14 Mar 2024
Dear Betty, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Devin Frank, GM