4/10 Poor
Lacey
Travelled with family
3 May 2024
Liked: Staff & service
Disliked: Cleanliness
We stayed here due to the location of an event we were attending nearby. The staff was great, the location and the area in St.Louis was actually really cool, very eclectic. For a 4 star hotel I was surprised by the cleanliness of the hotel. When we got to our door there was a dirty/used coffee cup on the floor outside our door. When we got into our room we noticed a crusty white stain on the corner chair. We ended up just throwing a towel over it. I thought about calling to switch rooms but we were in a hurry and only needed to stay for one night so we just pushed through it. We didn't have time to figure anything else out. When leaving the hotel there were two cars that were in the valet parking lot who's windows were shattered and broken into. I was shocked by the break ins because it seemed like a good area and we never didn't feel safe. Unfortunately, I would probably not stay here again.
Lacey
Stayed 1 night in Apr 2024