St Louis Heights Holidays from £526

Le personnel était plutôt gentil et serviable. De plus, les objets que l'hôtel offrait gratuitement sont utiles comme des serviettes, des "boogie board" et autres. L'emplacement est bon lui-aussi, puisque le Kuhio Banyan Club se situe au sein de Waikiki à distance de marche de la plage ainsi que des réseaux de transports en commun. Cependant, n'y allez pas pour du luxe. Le lit n'y est pas très comfortable, la chambre n'est pas très belle, mon oreiller était légèrement souillé (taché?), la douche ne peut pas être ajuster (ce qui aurait été bien utile pour déloger le sable et la terre sur mon corps après une journée à l'extérieure) et on a été visité par un cafard gargantuesque durant notre séjour. Je comprends qu'il s'agit d'une option relativement économique pour les standards d'Hawaï, mais il a tous des mêmes des aspects qui laissent à désirer.

Peaceful We checked in to a room, extended to another night since it was raining, instead of trying to accommodate in staying into that room until the next room was ready. I had to check out wait while it was pouring rain. The assistant was Vanessa, did not tell me there was a refrigerator where I could store the food we had already purchased, which I did inform her we had food. All she said that she could put that request in and that the room should be ready by 4p,. Check out from the other room was 11am. Room was ready by 2pm . So for 3 hours it was pouring and everything packed. The next day electricity goes out for one hour, while making breakfast, no back up generator. Again, check out 11am. NO SERVICE RECOVERY FOR THE DAY BEFORE AND DAY OF CHECK OUT FOR PIWER OUTAGE!. Same person, Vanessa, requested to at least check out by 12p. Which i thought was reasonable, being i did not say how I was Accommodated for the previous day. She says that the room has someone that needs to be checked in , so if I could be checked out ASAP. I was out by 1130p. As much as this area on the island can be so beautiful, and they have renovated from 10 years ago. Service has diminished for the amount you pay. The last time we had breakfast, and a upgraded room, since they did not have the room available at that time. What happened to Kama'aina and Aloha! It's too bad for such a beautiful place

This hotel was our last minute booking due to Lala hurricane in Honolulu. There were 6 of us, we were pleasantly surprised by the room size & had a comfortable stay. The hotel location is perfect too. The staff at front desk were polite & helpful. We will definitely come back.