St. James Wood Park

Loved that the hotel was very quiet and well kept. The beds aren’t as soft or thick as I would have liked but they weren’t terrible. The overall cleanliness was good such as the bathtub, linens, pool, and main floors. However, the housekeepers definitely get lazy in spots they know aren’t being checked or are easily visible. I had to search for my AirPod and that’s when I found there was food, dirt, and trash under the bed frames and on the floors beneath the long curtains. This is concerning as it could bring about bugs. My daughter absolutely LOVED the complimentary Mrs. Fields cookies that were restocked at the front desk everyday so that was a huge plus. Staff was polite & smiled in passing. Also loved that the hotel is located near plenty of restaurants and stores as well as right down the street from Kalahari & Great Wolf Lodge. Definitely would stay here again!

It was a nice room with great amenities. Very comfortable. Small pool.

Needs better lighting outside and more updated rooms and service, overall good stay