1/5 Terrible
Daphney
Travelled with group
21 May 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 DO NOT RECCOMEND . STAY AWAY.
so I’m sure you guys are wondering why I haven’t even given this place 1 STAR . Well it’s simply because I have NOTHING nice to say . The best part of this trip happened before I met this lady (I believe her name is Hyacinthe) . As soon as we got off the ferry from Saint Maarten and she noticed we weren’t her kind, her whole demeanor changed . I walked up to her very excited when she was holding the sign of the villa we booked and she immediately lowered her head and began to text. No hello, no welcome, no smile. From there, the whole energy was off. We got into the car and it was an awkwardly silent 25 minute car ride . When we got to the reception, she made a call asking how much she should charge for the extra person, literally making up a random price. She said $100 a night and I asked her what does that include & She said it’s for an extra towel and extra bottle of water. So After we respectfully declined paying $400 more for an extra bottle of water and another towel, she became very loud and obnoxious and said AND I QUOTE “I don’t like you Americans, Why did you come here if you don’t want to be cheap, this is Saint Barths. Go to Saint Maarten if you want to be cheap.” At this point, we didn’t even know what to say, we couldn’t believe we were actually experiencing racism within 10 minutes of being in another country . Shortly after, I informed her if she’s not okay with 3 people in a room then we are willing to accept a refund so
Stayed 4 nights in May 2022