The toilet ran 24/7, no one could fix it without us not having use of a toilet. There were no other units available. There were no hotels with vacancies. Toilet lid closed, bathroom door closed, TV and air turned on……. Yep, still could here the toilet running. We were unable to sleep for 8 nights!
A measly $100 refund.
The people before us had to have noticed, even the cleaning crew had to have noticed. We should never have been put in a unit that had that problem. Along with the fact that we could t get in touch with anyone from Friday until Monday morning, there was no emergency contact number for nights or weekends. I sent an email Saturday and still had to all Monday morning to talk to someone about the issue. We left so that someone could come to supposedly fix the problem, when we got back, toilet still running No one called to inform us that anyone had been there, so we had to call to find out that……wait for it……the toilet will be running for the entirety of your vacation!
Nope, big ol’ fat ZERO!!!! This is a high turnover low response company, with no compassion for the vacationers.