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Reviews of Ramada by Wyndham Colombo

4 out of 5
Ramada by Wyndham Colombo
30 Sir Mohamed Macan Markar Mawatha, PO Box 1202, Colombo

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 259 reviews" "
Rating 8 - Good. 115 out of 259 reviews" "
Rating 6 - Okay. 55 out of 259 reviews" "
Rating 4 - Poor. 20 out of 259 reviews" "
Rating 2 - Terrible. 13 out of 259 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible..I could not stay there
Stayed 2 nights in Mar 2024
Response from Nasheeth Cader on 14 Mar 2024
Hi Mohamed, Thank you for sharing your thoughts with us. However, we taken every feedback seriously as it opens a way to improve our facilities as well the service standards. We'd like to know more about your experience. Please write you concern in detail to gm@ramadacolombo.comWe shall ensure that your next stay with us would set new standards & reach your expectations.

10/10 Excellent

Upul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Nasheeth Cader on 8 Oct 2023
Dear Upul,It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

David, Albert Lea

Travelled with partner
Liked: Cleanliness, staff & service
Appreciate the staff. They were welcoming and very helpful during our staff. The man who cleaned our room was so kind and went the extra mile for us --- getting us a couple of extra chairs for our guest who came to our room and brought extra tea. Would stay there again!
Stayed 5 nights in Sep 2023
Response from Nasheeth Cader on 27 Sept 2023
Hi David, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Nishit Shah

Stayed 2 nights in Sep 2023
Response from Nasheeth Cader on 20 Sept 2023
Hi Nishit, It's with great pleasure that we respond to this feedback as we always expect our guests have maximum satisfaction!We are pleased to hear that you enjoyed the food cravings from Ramada Colombo! Thank you for taking the time to share your sentiments with us! We shall ensure that your next order to be consistent with taste & standard.

8/10 Good

Shaikh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Nasheeth Cader on 13 Sept 2023
Dear Shaikh, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Rameshkumar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nasheeth Cader on 13 Sept 2023
Dear Rameshkumar, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben
Stayed 6 nights in Jul 2023
Response from Nasheeth Cader on 14 Aug 2023
Dear Ben, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Abdulla, Hulhumale

Stayed 5 nights in Jun 2023
Response from Nasheeth Cader on 21 Jul 2023
Dear Abdulla, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place in Colombo. Closer to beach. Safe area
Stayed 1 night in Apr 2023
Response from Yasiru on 19 Apr 2023
Dear GloriaGreetings from Ramada ColomboWe are glad about your comment and happy to hear that you enjoyed your stay with us.Thank You with Best RegardsYasiru SilvaReservation Agent Ramada Colombo

2/10 Terrible

Amarjit

Business traveller
Disliked: Staff & service
Worst services by unprofessional staff..
It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..
Stayed 4 nights in Feb 2023
Response from Yasiru Silva on 26 Feb 2023
Dear SirGreetings from Ramada ColomboWe would like to extend our sincere apologies for the inconvenience that happened to you. We value your comment and focus on it. Hope you will be delighted on your next visit to Ramada Colombo.Thanks with regardsYasiru SilvaReservation Agent

6/10 Okay

Roomy

not value compare to the service and cleanest
Stayed 1 night in Mar 2022
Response from Nasheeth Cader on 22 Mar 2022
We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 Good

Simon

Stayed 2 nights in Feb 2022
Response from Nasheeth Cader on 7 Mar 2022
Dear Simon, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.
Stayed 1 night in Feb 2022
Response from Nasheeth Cader on 11 Feb 2022
Dear Robert, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Steven

Liked: Property conditions & facilities, room comfort
On My Good List
Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.
Stayed 1 night in Jan 2022
Response from Nasheeth Cader on 1 Feb 2022
Dear Steven, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good value for the location
Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.
Stayed 1 night in Jan 2022
Response from Nasheeth Cader on 18 Jan 2022
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable though there were few areas where you wanted a bit more touch up and you wish to revisit us in the future! We've communicated those areas with our relevant department heads. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Chrishanthie, Melbourne

Travelled with family
Liked: Amenities, property conditions & facilities
Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.
Stayed 15 nights in Mar 2020
Response from Nasheeth Cader on 31 Mar 2020
Dear Chrishanthie, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 Terrible

Verified traveller

Disliked: Staff & service
okay for one night near Galle Face
Pros - location and cost Needs improvement - check in process, food and outs dated.
Stayed 1 night in Feb 2020
Response from Nasheeth Cader on 25 Feb 2020
Dear sir/madam, We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 Good

Manish

Business traveller
Liked: Staff & service, room comfort
Stay made good by the staff
My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food
Stayed 6 nights in Feb 2020
Response from Nasheeth Cader on 21 Feb 2020
Dear Manish, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location to travel popular tourist destinations in Colombo
Stayed 1 night in Jan 2020
Response from Nasheeth Cader on 14 Jan 2020
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 Terrible

Nishanthan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Danger - health and safety failed
This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!
Stayed 2 nights in Dec 2019
Response from Nasheeth Cader on 10 Dec 2019
Dear Nishanthan, We’re immensely grateful for bringing up shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from Nasheeth Cader on 16 Nov 2019
Dear Sir/Madam, Thank you for your valuable time taken in reviewing your stay with us. We are happy to see that, you've had an enjoyable stay with us. Do allow us to serve you even better next time when you qvisit Colombo.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good with a decent sized desk if u need to work.
Stayed 1 night in Nov 2019
Response from Nasheeth Cader on 5 Nov 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Harumi

Stayed 1 night in Oct 2019

10/10 Excellent

US

Liked: Cleanliness, staff & service
Love the staff. Wonderful individuals in housekeeping, in the restaurant, the doorman, and of course the front desk.
Stayed 2 nights in Oct 2019
Response from Nasheeth Cader on 14 Oct 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Nasheeth Cader on 30 Sept 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Fatema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Nasheeth Cader on 23 Sept 2019
Dear Fatema, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Fakhri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall nice stay and hotel. Was a bit lacking in house keeping. Would have to remind them to bring towels. Happened in two occasions.
Stayed 13 nights in Aug 2019
Response from Nasheeth Cader on 16 Sept 2019
Dear Fakhri, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We have taken serious note on the delay & have already taken necessary steps to rectify it. We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good and the staff were friendly..
Stayed 13 nights in Aug 2019
Response from Nasheeth Cader on 16 Sept 2019
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Good service but needs better food qualuty and options. Breakfast is average...warm staff though.
Stayed 5 nights in Aug 2019
Response from Nasheeth Cader on 27 Aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! Thank you for taking the time to share your sentiments with us! We have taken note your feedback on the food. We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new furnitures at lobby updates on room and corridor carpets, excellent room size compare to other hotels, great locations.
Stayed 1 night in Jul 2019
Response from Nasheeth Cader on 6 Aug 2019
Dear Sir / Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us! We have taken serious note on the areas you have mentioned which we need to focus on. We have already communicated towards our higher management in order to take necessary action. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2019
Response from Nasheeth Cader on 2 Aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff easy in and out. Old but feel relax
Stayed 1 night in Jul 2019
Response from Nasheeth Cader on 2 Aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019
Response from Nasheeth on 29 Jul 2019
Dear Sir / Madam, Thank you for your valuable feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location. Large room. Attentive staff. However, room smelled mildew very strongly. Also the bathtub had a few large brown stains. We were given one set of amenities for a double room (1 tooth brush, 1 pair of sleepers, 1 set of shampoo & shower gel, etc.)
Stayed 1 night in Jul 2019
Response from Manager on 26 Jul 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We have taken serious note on your comment with reference to amenities & property fittings. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like 4 star than 3 star.
Great hotel, more like 4 star than 3 star. Great restaurants and very helpful staff. Large, clean rooms and centrally located. I arrived the day after the bombings so there were lots of army around and security checks were in place. Nevertheless, my stay was pleasant and without drama.
Stayed 2 nights in Apr 2019
Response from Nasheeth on 24 Apr 2019
Dear Stephen, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

6/10 Okay

Maureen

Okay. But since it’s a long stay I was wondering why Hotels.com increased the room rate?? We can stay longer... but we need a better price
Stayed 5 nights in Apr 2019
Response from Nasheeth Cader on 21 May 2019
Dear Maureen, Thank you for taking time in forwarding your thoughts on your stay. It would be much reasonable if we could get a rating depending on your stay experience. Price factor can be mentioned as a decision factor. However, we would be much delighted to see you again when you visit Colombo next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anonymous
Friendly staff, clean , delicious food, close proximity to shopping centres and leisure
Stayed 5 nights in Mar 2019
Response from Nasheeth on 3 Apr 2019
Dear Sir/Madam, Thank you for your valuable feedback. It is important for us to maintain & improve our service standards.

6/10 Okay

Li Qi

Disliked: Cleanliness
Average hotel
We arrived quite late at night and despite already having reservations, found that the room wasn't ready. Luckily it did not take too long to prepare. The rooms were bit dated and definitely had loads of dust in the corners. The surrounding area did not have much but it was near to the Crescat shopping centre.
Stayed 1 night in Feb 2019
Response from GRM on 11 Mar 2019
Dear Li, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We have taken serious note over your comment on the level of service at the time of arrival. Higher management is been updated on your experience & will be addressed to not to repeat. Do allow us to serve you better on your next visit towards Colombo.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, specially the buffet dinner, spacious rooms, good amenities
Stayed 1 night in Mar 2019
Response from Nasheeth on 5 Mar 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

K, London, UK

Liked: Staff & service, amenities, property conditions & facilities
Room – Large Room Food - Very good Location - Very good Internet/Wifi Connection – Internet connection was good Reception Staff – Polite, Helpful and Good Cleaning – Needs improving Overall it’s a very good hotel in a very convenient location and had access to lots of restaurants
Stayed 3 nights in Feb 2019
Response from Nasheeth on 5 Mar 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the hotel not large and crowded with kids. Also the location of the hotel was ideal.
Stayed 5 nights in Feb 2019
Response from Nasheeth on 25 Feb 2019
Dear Sir/Madam, Thank you for your valuable feedback. This is helpful for us to maintain & improve our service standards.

8/10 Good

lalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 3 nights in Feb 2019
Response from Nasheeth on 11 Feb 2019
Dear Lalit, Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good customer service Near to the beach
Stayed 6 nights in Jan 2019
Response from Nasheeth on 7 Feb 2019
Dear Sir / Madam, Thank you for your valuable feedback.

8/10 Good

sivathevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, little maintenance problem other otherwise it’s all good
Stayed 11 nights in Dec 2018
Response from Guest Relations Manager on 16 Jan 2019
Dear Sivathevi, Thank you for your valuable feedback. We have taken note on your highlighted area for improvement & we are working on it. Do allow us to serve you better next time when you travel to Colombo.

6/10 Okay

Azim

Liked: Cleanliness
Stayed 3 nights in Jan 2019
Response from Guest Relations Manager on 13 Jan 2019
Dear Azim, Thank you for your valuable feedback. Your rating indicates a vast improvements is necessary from your point of view. Would you wish to share them with us. Where we could improve our selves towards serving you even better next time when you visit Colombo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My elderly parents were vacationing in Srilanka with a stop over in Colombo. As my family has spent many vacations at the Ramadha under its former name the Holiday inn, I thought its proximity to all amenities will make it a central location and it turned out to be so. They enjoyed four day stay very much.
Stayed 4 nights in Dec 2018
Response from Guest Relations Executive on 7 Jan 2019
Dear Sir/Madam, Thank you for your valuable feedback. This will help many who are looking to get our service in the future as well as us. In maintaining & improving our service standards.

10/10 Excellent

vasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with good ambience and access to the centre of the city.
Stayed 1 night in Dec 2018
Response from Guest Relations Executive on 26 Dec 2018
Dear Vasu, Thank you for your valuable feedback on our property & service. This will help us immensely to maintain & improve our service standard. We would be delighted to see you again at Ramada Colombo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in a central point in the city access to all amenities overall very good ( room lighting were soft bit more brighter will suit )
Stayed 5 nights in Dec 2018
Response from Guest Relations Executive on 25 Dec 2018
Dear Sir/Madam, Thank you for patronising Ramada Colombo & forwarding us your comment. We have taken your suggestion to consideration. Looking forward to serve you better next time when you travel to Colombo.

6/10 Okay

Furqan

Stayed 2 nights in Dec 2018
Response from Guest Relations Manager on 14 Dec 2018
Dear Fuqan, Thank you for patronizing Ramada Colombo. Your rating of 3 star indicates more improvement space. Would be appreciative if you could elaborate on these areas, where we could analyze & take necessary action to improve on them. Otherwise, would be delighted have a 5 star rating. Looking forward to serve you better on your next visit to Colombo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Except food everything was good, overall stay was comfortable. Situated in prime location, galle face.
Stayed 4 nights in Dec 2018
Response from Guest Relations Manager on 10 Dec 2018
Dear Sir/Madam, Thank you for patronising Ramada Colombo for your accommodation related services. Your valuable feedback is important for us to maintain and improve our service standards. We have seriously taken note on your comment over the food. We would like to get more information over your preference on that segment. Do let us serve you better next time, when you visit Colombo.