Title: Baldwin Inn & Suites, SureStay Collection by Best Western Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Baldwin Inn & Suites, SureStay Collection by Best Western Suburban hotel with free breakfast and 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/f80f24a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Microwave](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5753h3840x5y0-8e399dec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/0b4f23db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/b5bac949.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5754h3835x5y5-e38781aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Regency Inn & Suites combines convenience with comfort, minutes from popular attractions. Travelers appreciate the helpful staff, outdoor pool, and practical amenities like a 24-hour business center. The hotel's library and lobby TV area offer extra spaces to relax. 7.6 Good ## Popular amenities - Pet-friendly - 24/7 front desk - Breakfast included - Air conditioning - Parking included - Free WiFi £87 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/e93e20af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) ### Highlights Separate sitting area Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillow-top bed Sofa bed - Sleeps 6 - 2 Queen Beds ![Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/7edd9699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher HDTV - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5755h3840x5y0-933c2e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher HDTV - Sleeps 4 - 1 King Bed ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/0b4f23db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher HDTV - Sleeps 6 - 2 Queen Beds ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/e93e20af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillow-top bed - Sleeps 6 - 2 Queen Beds ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5757h3840x5y0-02759568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillow-top bed Blackout curtains Hairdryer - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5755h3840x5y0-3661e0ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillow-top bed Blackout curtains Hairdryer - Sleeps 4 - 2 Queen Beds ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5757h3840x5y0-02759568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillow-top bed Blackout curtains Hairdryer - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.09420%2C-72.61756&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mP9PYKH1jbnJLYroH_72kDLPEWQ=) 21 Baldwin Street, West Springfield, MA, 01089 #### What's nearby - Eastern States Exposition - 2 min walk - 0.1 miles - MGM Springfield - 3 min drive - 2.0 miles - MassMutual Center - 4 min drive - 2.3 miles - Naismith Memorial Basketball Hall of Fame - 4 min drive - 2.3 miles - Big E - 4 min drive - 2.7 miles #### Getting around - Springfield Union Station - 9 min drive - Hartford, CT (BDL-Bradley Intl.) - 28 min drive #### Restaurants - ‪Two Weeks Notice - ‬6 min walk - ‪Food Court @ The Big E - ‬6 min walk - ‪Wurst Haus @ The Big E - ‬6 min walk - ‪West Springfield Lions Club - ‬7 min walk - ‪CT Beer Garden at the Ct Building - ‬8 min walk ## About this property ### Baldwin Inn & Suites, SureStay Collection by Best Western Hotel located near Eastern States Exposition with rooms renovated in 2025 Located close to Storrowton Village Museum and MassMutual Center, Baldwin Inn & Suites, SureStay Collection by Best Western provides free continental breakfast. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Express check-out, luggage storage and multilingual staff - Smoke-free property, a vending machine and a 24-hour front desk Room features All guest rooms at Baldwin Inn & Suites, SureStay Collection by Best Western include thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 40-inch HDTVs with Netflix, Hulu and streaming services - Wardrobes/cupboards, microwaves and cable channels ## Similar properties ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/10000/7500/7486/7f7ace74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn West Springfield West Springfield - Pool - Breakfast included - Pet-friendly - Parking included 7.0 Good 1,036 reviews £70 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=7486&PinnedHotelID=7486&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/18100/18056/71c77a60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Springfield MA Metro Center - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,289 reviews £98 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=18056&PinnedHotelID=18056&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/27100/27090/23b7c14f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn PLUS+ West Springfield West Springfield - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.8 1,001 reviews £85 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=27090&PinnedHotelID=27090&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14200/14144/5300dc28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Springfield West Inn West Springfield - Breakfast included - Parking included - Free WiFi - Air conditioning 7.8 Good 1,000 reviews £84 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14144&PinnedHotelID=14144&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually furnished, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55000/54940/c03c95ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Howard Johnson by Wyndham Springfield Boston Road - Breakfast included - Parking included - Free WiFi - Restaurant 6.6 1,007 reviews £78 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=54940&PinnedHotelID=54940&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/860000/856300/856259/4454c273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Chicopee - Springfield Chicopee - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.4 815 reviews £74 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=856259&PinnedHotelID=856259&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/50500/50480/1273a3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites West Springfield West Springfield - Pool - Hot tub - Parking included - Free WiFi 7.6 Good 888 reviews £96 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=50480&PinnedHotelID=50480&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18110000/18101700/18101636/4d56c1cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Springfield Downtown by IHG Metro Center - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,031 reviews £104 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18101636&PinnedHotelID=18101636&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/460000/459800/459711/28e65efc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverdale Inn West Springfield - Parking included - Free WiFi - Air conditioning - Housekeeping 5.8 1,003 reviews £66 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=459711&PinnedHotelID=459711&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/532eb0dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Westfield - Springfield Westfield - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.2 Good 881 reviews £79 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 9:00 AM ### Things to do - TV in common areas ### Family friendly - In-room microwave ### Conveniences - 24-hour front desk - Luggage storage - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lever door handles - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Upper floors accessible by stairs only - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - At least 80% lighting from LEDs - Built in 1977 - Renovated guestrooms - May 2025 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Hulu - Netflix - Streaming services ### Food and drink - Microwave ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 18 kg per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 75 per pet, per stay (maximum USD150 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0008033250 This property accepts credit cards, debit cards and cash Long-term renters welcome Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Regency Inn West Springfield Regency West Springfield Regency Inn Suites Baldwin Inn & Suites Hotel Baldwin Inn & Suites West Springfield Baldwin Inn & Suites Hotel West Springfield ## Frequently asked questions ### Is Baldwin Inn & Suites, SureStay Collection by Best Western pet-friendly? > Yes, Baldwin Inn & Suites, SureStay Collection by Best Western allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Baldwin Inn & Suites, SureStay Collection by Best Western? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Baldwin Inn & Suites, SureStay Collection by Best Western on 16 Nov 2025 start from £86.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Springfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Baldwin Inn & Suites, SureStay Collection by Best Western? > Self-parking is free at this property. ### What time is check-in at Baldwin Inn & Suites, SureStay Collection by Best Western? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Baldwin Inn & Suites, SureStay Collection by Best Western? > Checkout is at 11 AM. ### Where is Baldwin Inn & Suites, SureStay Collection by Best Western located? > Situated near the airport, this hotel is steps away from Storrowton Village Museum and Eastern States Exposition. MassMutual Center and MGM Springfield are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Baldwin Inn & Suites, SureStay Collection by Best Western Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.6 Amenities ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 41 8 - Good 17 6 - Okay 15 4 - Poor 7 2 - Terrible 12 ### 8/10 Good #### Kathleen 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our room was huge and the front desk staff was wonderful ##### Kathleen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marianna 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was there for a horse show and the staff and location was awesome ##### Marianna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marthe 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Linens and bathroom were clean. Rooms are not well soundproofed, so noise from the hall came through clearly, unfortunately. Staff were all really nice! ##### Marthe Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alice 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place, we will back next year. Will recommend some friends ##### Alice Stayed 1 night in Sep 2025 ### 10/10 Excellent #### John 15 Jul 2025 It was quiet and comfortable, that's all I was looking for. ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Natalee 23 Sept 2025 Liked: Staff & service Staff was very, very helpful and accommodating. Jasmine at the front desk was superb with answering any questions we had, give that woman a raise. Rooms have been nicely renovated, however the cleanliness of it was not great. I would stay here again. Price point was great, location, and the free parking was a nice touch. The staff alone is the reason I would return if needed. ##### Natalee Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Arron 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Pleasant and clean ##### Arron Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Talita De 7 Sept 2025 Liked: Cleanliness, amenities Top ##### Talita De Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jessie 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Great stay . Beds are amazing and very clean hotel ##### Jessie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Fraenzze 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Fraenzze Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Steven 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was nice ##### Steven Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amani 11 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities My bathroom was a little dirty the air conditioner was okay but couldn’t barely feel it. But so far it was very quiet and peaceful. ##### Amani Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Pedro 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing was to my satisfaction ##### Pedro Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Randy 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was recently remodeled so everything was new and nice. Mattress was great. Heat/AC worked great. All amenities were provided in the bathroom, and coffee maker in the room. It's too bad the left over reviews are still on Google from the former hotel. A little breakfast in the morning made the stay perfect. It was walking distance from the Big E which was great as parking is a premium in the area. One negative: I think I'm too old to figure out a Roku device to get the TV to work. LOL ##### Randy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### briana 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities nice ##### briana Stayed 1 night in May 2025 ### 8/10 Good #### Tristan 28 Jul 2025 Liked: Cleanliness, staff & service It seemed like it’s under renovation. But still good ##### Tristan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jorge 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente ##### Jorge Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Larry 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable room in West Springfield. Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in. ##### Larry Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### DANA 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big value I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25 ##### DANA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Heather 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out! ##### Heather Stayed 1 night in Dec 2024 ### 8/10 Good #### Francisco 16 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convinient location and easy access ##### Francisco Stayed 1 night in Dec 2024 ### 8/10 Good #### Mary 27 Apr 2025 Liked: Cleanliness, staff & service, amenities Although construction is still going on in the building and the hallways are not as clean as could be, the remolded room was clean and very nice, especially for the price. The bed is very comfortable. Once the renovations are complete, the property will be quite nice. Convenient location. Close to the hospital. ##### Mary Stayed 1 night in Apr 2025 ### 6/10 Okay #### Verified traveller 18 May 2025 Disliked: Property conditions & facilities, room comfort #### Work in progress The reception area and hallways are not nice but the room was big and clean and so was the bathroom. ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Darlene 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love that they are doing it over there was no waiting in a staff was absolutely excellent ##### Darlene Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christopher 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again. ##### Christopher Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Iris Hotel Cape Cod](https://www.expedia.co.uk/Falmouth-Hotels-Holiday-Inn-Cape-Cod-Falmouth.h11989.Hotel-Information) > > [Timber Ridge Lodge and Waterpark](https://www.expedia.co.uk/Lake-Geneva-Hotels-Timber-Ridge-Lodge-And-Waterpark.h1043867.Hotel-Information) > > [Hyatt Regency Santa Clara](https://www.expedia.co.uk/Santa-Clara-Hotels-Hyatt-Regency-Santa-Clara.h4313.Hotel-Information) > > [Baymont by Wyndham Mishawaka South Bend Area](https://www.expedia.co.uk/South-Bend-Hotels-Baymont-By-Wyndham-Mishawaka-South-Bend-Area.h1976.Hotel-Information) > > [The View Hotel](https://www.expedia.co.uk/Kayenta-Hotels-The-View-Hotel.h59418009.Hotel-Information) > > [Bayshore Resort](https://www.expedia.co.uk/Traverse-City-Hotels-Bayshore-Resort.h34264.Hotel-Information) > > [Anvil Hotel](https://www.expedia.co.uk/Jackson-Hole-Hotels-Anvil-Hotel.h894210.Hotel-Information) > > [Aspen Select](https://www.expedia.co.uk/Rochester-Hotels-Aspen-Select.h12245240.Hotel-Information) > > [Courtyard by Marriott Worcester](https://www.expedia.co.uk/Worcester-Hotels-Courtyard-By-Marriott-Worcester.h327432.Hotel-Information) > > [Travelodge by Wyndham Winchester](https://www.expedia.co.uk/Winchester-Hotels-Travelodge-By-Wyndham-Winchester.h9600.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings Hwy](https://www.expedia.co.uk/Myrtle-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Myrtle-Beach-N-Kings-Hwy.h6849.Hotel-Information) > > [Gurney's Montauk Resort & Seawater Spa](https://www.expedia.co.uk/Montauk-Hotels-Gurneys-Montauk-Resort-Seawater-Spa.h7033726.Hotel-Information) > > [DELUXE ROOM, QUEEN BED](https://www.expedia.co.uk/Somerset-Hotels-Deluxe-Room.h61387255.Hotel-Information) > > [Holiday Inn Express Plymouth by IHG](https://www.expedia.co.uk/Plymouth-Hotels-Holiday-Inn-Express-Plymouth.h422685.Hotel-Information) > > [Holiday Inn Express Chelmsford by IHG](https://www.expedia.co.uk/Chelmsford-Hotels-Holiday-Inn-Express-Chelmsford.h25108453.Hotel-Information) > > [Yosemite View Lodge](https://www.expedia.co.uk/El-Portal-Hotels-Yosemite-View-Lodge.h576660.Hotel-Information) > > [Maui Coast Hotel](https://www.expedia.co.uk/Kihei-Hotels-Maui-Coast-Hotel.h28645.Hotel-Information) > > [Holiday Inn Express & Suites Price by IHG](https://www.expedia.co.uk/Price-Hotels-Holiday-Inn-Express-Suites-Price.h9253345.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Cartoon Network Hotel](https://www.expedia.co.uk/Lancaster-Hotels-Cartoon-Network-Hotel.h50407269.Hotel-Information) > > [Solterra Resort](https://www.expedia.co.uk/Orlando-Hotels-Solterra-Resort.h18526478.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.co.uk/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Balmoral Resort Florida](https://www.expedia.co.uk/Haines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Yosemite Southgate Hotel & Suites](https://www.expedia.co.uk/Oakhurst-Hotels-Yosemite-Southgate-Hotel-Suites.h3650.Hotel-Information) > > [Sea Crest Beach Resort](https://www.expedia.co.uk/North-Falmouth-Hotels-Sea-Crest-Beach-Hotel.h25567.Hotel-Information) > > [Inn on the Beach](https://www.expedia.co.uk/Harwich-Port-Hotels-Inn-On-The-Beach.h11237490.Hotel-Information) > > [Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham](https://www.expedia.co.uk/Garden-Grove-Hotels-Holiday-Inn-Express-Suites-Garden-Grove-Anaheim-South.h917954.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.co.uk/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Hilton Garden Inn Plymouth](https://www.expedia.co.uk/Plymouth-Hotels-Hilton-Garden-Inn-Plymouth.h1449222.Hotel-Information)