Baldwin Inn & Suites, SureStay Collection by Best Western

2.5 star property
Suburban hotel in West Springfield with free parking

Choose dates to view prices

Photo gallery for Baldwin Inn & Suites, SureStay Collection by Best Western

Reception
Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Regency Inn & Suites combines convenience with comfort, minutes from popular attractions. Travelers appreciate the helpful staff, outdoor pool, and practical amenities like a 24-hour business center. The hotel's library and lobby TV area offer extra spaces to relax.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is £86
includes taxes & fees
29 Sept - 30 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.1 miles
  • MGM Springfield - 3 min drive - 2.0 miles
  • MassMutual Center - 4 min drive - 2.3 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 2.3 miles
  • Big E - 4 min drive - 2.7 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 28 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Crepes Tea House - ‬2 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪Memo's Coffee Shop - ‬4 min walk

About this property

Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel located near Eastern States Exposition with rooms renovated in 2025
Located close to Storrowton Village Museum and MassMutual Center, Baldwin Inn & Suites, SureStay Collection by Best Western has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, a 24-hour front desk and a vending machine
  • Smoke-free property, luggage storage and a water dispenser
Room features
All guest rooms at Baldwin Inn & Suites, SureStay Collection by Best Western include thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch HDTVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, microwaves and cable channels

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1977
  • Renovated guestrooms - May 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Is Baldwin Inn & Suites, SureStay Collection by Best Western pet-friendly?

Yes, Baldwin Inn & Suites, SureStay Collection by Best Western allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Baldwin Inn & Suites, SureStay Collection by Best Western?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Baldwin Inn & Suites, SureStay Collection by Best Western on 29 Sept 2025 start from £85.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Baldwin Inn & Suites, SureStay Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Baldwin Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Baldwin Inn & Suites, SureStay Collection by Best Western?

Checkout is at 11 AM.

Where is Baldwin Inn & Suites, SureStay Collection by Best Western located?

Situated near the airport, this hotel is steps away from Storrowton Village Museum and Eastern States Exposition. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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