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Hilton Garden Inn-Springfield, MA

3.0 star property
Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is £118
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Hairdryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Separate bedroom
Shower/bath combination
Hairdryer
Microwave
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
800 Hall of Fame Avenue, Springfield, MA, 01115

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.3 miles
  • MGM Springfield - 9 min walk - 0.5 miles
  • MassMutual Center - 16 min walk - 0.9 miles
  • Baystate Medical Center - 4 min drive - 2.9 miles
  • Eastern States Exposition - 4 min drive - 2.9 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Max's Tavern - ‬5 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield, MA provides dry cleaning/laundry services, a fireplace in reception and a bar. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, a ballroom and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 143 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Shower/bath combinations, free toiletries and hairdryers
  • Fridges, microwaves and premium channels

Languages

English

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,009 reviews
The price is £99
includes taxes & fees
22 Jun - 23 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

Does Hilton Garden Inn-Springfield, MA have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Hilton Garden Inn-Springfield, MA?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn-Springfield, MA on 2 Jul 2025 start from £118.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn-Springfield, MA pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn-Springfield, MA?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn-Springfield, MA?

Checkout is at noon.

Where is Hilton Garden Inn-Springfield, MA located?

Located in South End, this hotel is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 1 mi (2 km). Springfield Union Station is 27 minutes by foot.

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Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and gracious knowledgeable staff. Great renovations. Will be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Mcleod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in May 2025

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Guy at the front desk was useless.
Stayed 1 night in May 2025

10/10 Excellent

Sirjamerson

Liked: Cleanliness, amenities, property conditions & facilities
Ghhb
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for the 4 stars is the remodeling they got going on . If that was not here I’d say everything was excellent
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager on dust was rude, had to re-book due to price increase at check in though the Expedia and I am a diamond member.
Stayed 1 night in May 2025

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable beds, nice area, would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for the price. Clean hotel and easy parking. Exceeds expectations
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay kids enjoyed the pool before check out
Stayed 1 night in Aug 2024

6/10 Okay

Maryann

Good location, walking distance to restaurants and Basketball Hall of Fame!
Stayed 1 night in Nov 2024

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and pool area
Stayed 1 night in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and parking. From desk staff were very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for Basketball Hall of Fame trip

Great! Very convention location right next to the Basketball Hall of Fame Museum that we visited.
Stayed 1 night in Dec 2024

2/10 Terrible

Mirela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless sketchy people in the lobby and staff doing nothing about it. Construction noise starting at 8am on the weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Enidel

Liked: Cleanliness, staff & service, property conditions & facilities
clean, nice hotel. Nice staff. didnt like had to pay for breakfast
Stayed 3 nights in Nov 2024

8/10 Good

eric

Location
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Great location - hotel is undergoing some renovations - was a bit noisy but the room was comfortable albeit a bit dated - very nice staff - gym needs some new equipment
Stayed 6 nights in Dec 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff were very friendly.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, scammy place
Stayed 1 night in Feb 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice property. Great service! I'd stay here again for sure.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time I have stayed a this hotel, I've had a great experience. Always safe and very clean
Stayed 1 night in Oct 2024