Indoor pool, a heated pool

Reviews of Baymont by Wyndham Springfield South Hwy 65

2.5 out of 5
Baymont by Wyndham Springfield South Hwy 65
3343 E Battlefield St, Springfield, MO

Reviews

7.6

Good

Rating 10 - Excellent. 381 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and queit
Stayed 1 night in May 2024

8/10 Good

debra

Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello debra,We're delighted to hear you had a pleasant stay at our hotel! Should you have any further thoughts to share, please don't hesitate to reach out to us. We value your feedback and look forward to welcoming you back soon!

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was clean.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello P,We're thrilled to hear you enjoyed the friendly service and found your room to be clean. Your feedback is greatly appreciated. Thank you for choosing to stay with us!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Daniel,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay. We appreciate your feedback and hope to welcome you back in the future.

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Front desk worker was listening to loud rock music on his phone and didn't turn it down or off while assisting us with check in. Pillows are tiny. One good thing about the location is many food choices on the street. Would probably spend extra money to stay somewhere nicer next time I was traveling in the area.
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Elizabeth,We apologize for the disturbance you experienced during check-in and regret that the pillows were not to your liking. It's great to hear you enjoyed the variety of dining options nearby. Your feedback is valuable to us, and we will address the issues raised to improve our guest experience.

8/10 Good

Teresa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Management made our stay enjoyable
Stayed 3 nights in May 2024
Response from Manager on 19 May 2024
Hello Teresa,We are delighted to hear that our management team contributed to your enjoyable stay with us. If you have any further feedback or comments, please do not hesitate to reach out to us directly. Your satisfaction is our top priority.

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfy. I whish the coffee for breakfast was a lot better.
Stayed 2 nights in May 2024
Response from Manager on 17 May 2024
Hello Erika, We are delighted to hear that you found our beds comfortable during your stay. Your feedback about the coffee for breakfast is duly noted for future improvements. We appreciate your valuable input and hope to welcome you back for an even more enjoyable experience.

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 19 May 2024
Hello Jeremy,We appreciate you choosing our hotel for your stay and hope you had a pleasant experience. If there are any concerns you would like to share with us, please reach out so we can address them accordingly.

8/10 Good

SHAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always well taken care of, I like the breakfast and the ability to walk. Love hot tub
Stayed 3 nights in May 2024
Response from Manager on 17 May 2024
Hello SHAWN,We are delighted to hear that you enjoyed our breakfast options and convenient location for walking. Our team is pleased to know you made use of and enjoyed our hot tub facilities during your stay. Should you have any further feedback or require assistance, please do not hesitate to reach out to us.

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Pleasantly Surprised... The property has been different hotel brands over the last 30 years, and I was expecting it to be run down despite decent reviews. The facility is not in pristine condition, but the current staff is doing a nice job keeping it surprisingly clean and fairly well-maintained. Normally, I would say I want a higher-rated hotel, but with this place, I would stay here again.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Stephen,Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to hear that you found our staff's efforts in maintaining cleanliness commendable. We value your loyalty and hope to welcome you back for another pleasant stay in the future.

6/10 Okay

micheal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
could not get in the room the battery was dead need to maintenance to change battery to be able to get in the room 45 min wait
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello micheal, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we recommend guests contact our maintenance team directly in such situations for swift assistance with any technical issues.

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the value
Stayed 3 nights in May 2024
Response from Manager on 14 May 2024
Hello Dane,We are pleased to hear that you found value in your stay with us. Your feedback is appreciated as we continuously strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.

6/10 Okay

kajohna

Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello kajohna, We appreciate you choosing to stay with us and hope you had an enjoyable experience. If there are any areas you feel we could improve on, please do not hesitate to contact us directly. We value your input and would love the opportunity to address any concerns you may have.

10/10 Excellent

Amy L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a peaceful stay. We have stayed in other hotels where we could hear doors opening and closing people in the halls, but it was do peaceful and the staff was extremely nice.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Amy L,We are delighted to hear that you enjoyed your peaceful stay with us and found our staff to be extremely nice. Maintaining a serene atmosphere for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back again in the future.

8/10 Good

Phillip, Diberville

Liked: Staff & service
Only issue was the microwave in the room did not work.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Phillip,We appreciate your feedback regarding the microwave in your room. Should you encounter any similar issues in the future, please do not hesitate to reach out to our management team for assistance.

2/10 Terrible

Debbi Laymon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nothing
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Debbi Laymon,We appreciate you taking the time to leave your feedback and regret to hear that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact our management team. Your feedback is essential to us in our continuous efforts to improve our services.

8/10 Good

Denise, Aurora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at the Baymont. Clean rooms and the hot tub was hot. Lobby area and hallways could be a little better for cleanliness. Lots of sticky spills on the floor in the lobby and elevator that were not cleaned up. Hallway on the floor where our room was, smelled very strongly like marijuana when we arrived. Luckily it was not in our room. Beds were okay and the AC worked well.
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Denise, Thank you for sharing your feedback with us. We're glad to hear you enjoyed your stay overall. We appreciate your observations on areas for improvement, and we'll pass them along to our housekeeping team for review. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

My-Huong

Business traveller
Liked: Cleanliness, staff & service, amenities
Bulding was definitely older than Hyatt Places I usually stay. Door lock doesnt latch property but there is a gold chain lock (doesnt feel as secure as a deadbolt bc there is still a gap opening. There is a slightly musty smell but the AC works to keep air circulating.
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello My-Huong, Thank you for sharing your thoughts with us. We appreciate your feedback and will take note of your comments to ensure we continue to improve our guest experience. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.

10/10 Excellent

JIMMIE

Stayed 2 nights in Apr 2024
Response from Manager on 21 May 2024
Hello JIMMIE,We're overjoyed to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello GREGORY,We are delighted to hear that you had an excellent experience at our hotel. We hope to welcome you back soon for another memorable stay!

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the worst experiences I had with a hotel that was rated as good!!! The staff were really poor in communication. There was only one staff that checked us in that was ok the rest really had problem communicating. They wanted to charge us for every single request like using the meeting room for half an hour! We asked if we can use in their meeting room. They charged us 35 dollars for half an hour. Will never book any of the Wyndham rooms accross US again. Terrible experience. Didn’t feel welcome at all and were expecting to be kicked out for even using the lobby bathroom! The furniture was worn out and dirty in lobby. The funiture in the room was better. Bedroom was clean but overall little dark. The building was old but didn’t expect more based on the price. No late checkout option unless you want to pay for the whole day.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Sara,We appreciate you taking the time to share your feedback with us. We apologize for any communication issues you experienced during your stay. We strive to provide excellent service at all times and will address your concerns with our team. Your comments are valuable as we work towards improving our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was clean and heated. There was a good Mexican restaurant close by with good margaritas.
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Kelly,We're delighted to hear you enjoyed our clean and heated pool during your stay. It's great to know you found a nearby Mexican restaurant that satisfied your cravings for good margaritas. Your feedback is appreciated, and we hope to welcome you back soon for another relaxing visit.

10/10 Excellent

Dal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk. Was really sweet.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Dal,We're glad to hear that our staff left a positive impression on you during your stay. Your kind words about our team are truly appreciated. Thank you for taking the time to share your feedback with us.

8/10 Good

Ralph

Stayed 1 night in Apr 2024

8/10 Good

Belinda

Liked: Cleanliness
It was clean! Check in was easy and the woman behind the desk was friendly.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Belinda,We are delighted to hear that you found our hotel clean and check-in process smooth. Our team values providing a friendly and efficient service to all our guests. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Tracey,We're delighted to hear you had an enjoyable stay with us! Please feel free to reach out if there is anything we can do to make your next visit even better.

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Colton,We appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments are crucial for our improvement, and we will share them with our team for necessary action. It's always our aim to offer an exceptional experience to all our guests.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for extra pillows and was told she couldn't find any!!
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Gilbert,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable, and we will address the issue with our team for improvement. Your comfort is important to us, and we hope you will give us another opportunity to provide you with a better experience in the future.

8/10 Good

Maritza

Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Maritza,We are thrilled to hear that you had a great stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 Okay

Karen

Stayed 1 night in Mar 2024
Response from Manager on 26 Apr 2024
Hello Karen,We're sorry to hear that your experience was not perfect. Please feel free to contact us directly to share any feedback you may have so we can address it accordingly. We appreciate your stay with us and hope to welcome you back soon!

8/10 Good

Mark

Business traveller
Bed was awesome
Stayed 2 nights in Apr 2024
Response from Manager on 7 Apr 2024
Hello Mark,We are delighted to hear that you found our beds to be comfortable during your stay. It is our aim to provide a restful environment for all our guests to enjoy a good night's sleep. Should you need any further assistance or have feedback to share, please reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 Okay

Rachel

Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Rachel, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to provide more details on how we can improve your experience in the future.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Stefan,We are delighted to hear that you had a pleasant stay at our hotel. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

2/10 Terrible

Briea

Disliked: Staff & service
Terrible
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Hello Briea,We are sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us, and we will address any areas needing improvement. Thank you for bringing your concerns to our attention.

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Jasmine,We value your feedback regarding cleanliness and will address this with our team for further improvement. Thank you for bringing this to our attention.

10/10 Excellent

Lanetta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a great stay
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lanetta,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or would like to share more about your experience, please do not hesitate to contact our management team directly. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, rooms were clean, and my kids had a lot of fun swimming
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mary,We are delighted to hear that you enjoyed the friendly staff, clean rooms, and fun swimming facilities during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back again soon for another enjoyable experience.

10/10 Excellent

MARIA

Liked: Cleanliness, amenities
Staff very friendly
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello MARIA,We are delighted to hear such positive feedback about our team. It is always our aim to provide a welcoming and pleasant experience for our guests. Thank you for acknowledging our staff's efforts in making your stay enjoyable.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kids enjoyed the pool
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Linda,We are delighted to hear that your kids had a great time at our pool during your stay. It's always wonderful to know that our guests, especially the little ones, were able to make the most of our amenities. Hopefully, this positive experience will bring you back to our hotel for another enjoyable stay.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our 4 night stay. Fast action from maintenance replacing a heater not working. Breakfast selection was good. Needs updating.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Debra,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you enjoyed your stay and appreciated our prompt maintenance service. Your comments on the breakfast selection and areas for improvement are duly noted. We strive to continuously enhance our facilities to ensure a comfortable experience for all our guests.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 22 Mar 2024
Hello Brittany,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, wish the pool would have been warm enough to swim in but the hot tub was great. Big comfy bed with plenty of pillows, quiet and comfy. Breakfast had great selection
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Sarah,We are delighted to hear that you enjoyed your stay with us and found the hot tub and amenities satisfactory. Your comfort is important to us, and we appreciate your feedback regarding the pool temperature. We strive to provide a relaxing environment for all guests and are pleased you found the bed and breakfast to your liking. Thank you for your kind review!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient. Parking was tight when all people staying were there at night.
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello James, We appreciate your feedback on our convenient location. Rest assured we will take your comments into consideration for future improvements. For any further concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Veronica

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Veronica,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Highway. Room was spacious. Could have used another easy chair to relax in..only had one. It was hard to watch TV from the bed. Some patrons were loud on the second floor over us after midnight. There were a large amount of teenagers staying because of spring break.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello James, Thank you for taking the time to share your feedback with us. We appreciate your positive comments on our spacious rooms. We will take note of your suggestion regarding the easy chair in the room. Rest assured, we will address your concerns with the noise levels and ensure all guests enjoy a peaceful stay. We hope you will consider staying with us again in the future.

8/10 Good

Verla

Stayed 3 nights in Mar 2024
Response from Manager on 3 Apr 2024
Hello Verla, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Teresa

Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Teresa, We appreciate you choosing our hotel for your stay and hope you had an enjoyable time with us. Please feel free to reach out to us directly if there's anything we could have improved to make your stay even more pleasant. We value your input and look forward to welcoming you back in the future.

4/10 Poor

Valerie

Disliked: Staff & service
Person doing check in wasn’t very knowledgeable or friendly. Very disappointed to know the pool was “closed” but only hot tub was running because it’s truly only reason I booked this hotel.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Valerie, We regret to hear about your experience and appreciate your feedback. We strive to provide excellent service and will address your concerns with our team. We hope you will consider staying with us again in the future for a more enjoyable stay.

4/10 Poor

Kari

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This motel needs a renovation. The mattresses are terrible and the shower made an ear-piercing sound when on. There is hardly any insulation so it was noisy, too. I don’t recommend staying here.
Stayed 2 nights in Feb 2024
Response from Manager on 7 Mar 2024
Hello Kari, We appreciate your feedback and apologize for any inconvenience you experienced. Guest satisfaction is important to us, and we will share your comments with our team for review and improvement purposes. Thank you for bringing these issues to our attention.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 7 Mar 2024
Hello Amanda,We're thrilled to hear you had a wonderful stay with us! If you have any feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!