Ratings based on 668 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Perfect place

Posted 14-Aug-2016
Right in the heart of Spokane. Lots of things to do with in walking distance and the food in the area is great. Staff at this hotel goes the extra mile to make sure you have a great stay.
5out of 5
by A verified traveller

Very nice hotel

Posted 02-Aug-2016
I really enjoyed staying here. I do wish however that the parking had been included in the cost. Even if it means the room was a bit more makes it much more convent at check in. The only other parking option would have been quite a walk through current construction. Besides that the hotel was beautiful and comfortable. I love that they have L'occtaine products in the rooms. Also room service and spa options were nice. Very very pleasant stay.
4out of 5
by A verified traveller


Posted 23-Jul-2016
Nice bed. Few kids. Close to great food outlets. The building is a old but maintained well and the staff was helpful. Valet charge was a bit much though.
5out of 5
by A verified traveller

My kind of place...

Posted 25-May-2016
I can't speak for everyone but this place is perfect for me. The location is convenient, the rooms plenty big enough, the bathroom is clean and spacious, the bed is comfortable and their is a nice ale house right next door. Nothing is perfect and if I had one complaint it would be charging over $20 for valet parking or $17 if I want to walk two blocks. Obviously I opted for the valet but I think the whole thing is way too expensive given the city. I feel they should come up with a better solution or charge more for the room. I hate feeling like nickeled and dimed...
5out of 5
by Hannah from Raleigh

Comfortable elegance

Posted 23-May-2016 on Hotels
I had a very comfortable corner room with great views of the city. The hotel is set up in a cozy fashion with twisting hallways, nooks, and crannies that lend a historic vibe while being completely modern in convenience.
5out of 5
by A verified traveller from Seattle

Excellent hotel in the center of the city

Posted 20-May-2016
The hotel is beautiful and regal and the staff was extremely nice and helpful. We ate in the restaurant and had 2 of the best meals! (I recommend the beef stroganoff, yum!) The room was very nice. We would have liked a mini fridge and the bed was a bit lumpy, but overall everything was wonderful.
3out of 5
by John from the Harbor

Posted 17-May-2016 on Hotels
Loved the room and location, but were woken up at three a.m. both nights by people stomping on the floor above. Originally we were placed on the second floor of the hotel and were moved to the fourth floor upon check-in. Not sure if we were placed under house keeping or if it is just poor construction, but the it wasn't pleasant to be rudely awakened in the middle of the night.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-May-2016 on Hotels
4out of 5
by A verified traveller from Lincoln, NE

Posted 05-May-2016
Place was great. The only reason I gave it less than "excellent" reviews on some is because the tub wouldn't stay plugged/kept draining and people in the area slammed doors a lot. No big deal though!
5out of 5
by Stanley

Great hotel

Posted 04-May-2016 on Hotels
Great old hotel, exceptional staff and service. Will use again.