Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Seattle, WA


Posted 12-Sep-2016
We stayed here while because we were traveling through but got too tired. The price was great so we booked it on our way and we were very impressed! It's so cool and has a lot of charm.
4out of 5
by A verified traveller

Nice hotel in heart of downtown

Posted 06-Sep-2016
This hotel was a nice place to stay for Spokane. There is a lot of road work being done in the surrounding blocks and it is difficult to navigate by car right now. The hotel itself was clean, pretty and does well for the old building that it is in. Our few complaints mostly involved how warm the hotel room was despite turning the thermostat all the down. The Windows don't open and there is no AC, which could be pretty miserable if we were there in the heat of summer. Also, there was no bathroom fan to turn on/off, and it made the room feel rather muggy after using the shower. The hotel did not have any continental breakfast as we thought, but there are plenty of decent restaurants in Spokane to eat at. The staff was very helpful when we arrived, taking our bicycles to a free storage locker at the hotel across the street, and informing us street parking was much cheaper than the garage, which is $17 a night. Overall, I'm not sure that we would stay here again, but we had a decent time.
5out of 5
by A verified traveller

Perfect place

Posted 14-Aug-2016
Right in the heart of Spokane. Lots of things to do with in walking distance and the food in the area is great. Staff at this hotel goes the extra mile to make sure you have a great stay.
5out of 5
by A verified traveller

Very nice hotel

Posted 02-Aug-2016
I really enjoyed staying here. I do wish however that the parking had been included in the cost. Even if it means the room was a bit more makes it much more convent at check in. The only other parking option would have been quite a walk through current construction. Besides that the hotel was beautiful and comfortable. I love that they have L'occtaine products in the rooms. Also room service and spa options were nice. Very very pleasant stay.
4out of 5
by A verified traveller


Posted 23-Jul-2016
Nice bed. Few kids. Close to great food outlets. The building is a old but maintained well and the staff was helpful. Valet charge was a bit much though.
5out of 5
by Sandra A.

Posted 20-Jun-2016 on Hotels
The ONLY thing that was not perfect is the bulb in the make up mirror on the wall was out.
4out of 5
by Kuruvila from Seattle

Good Hotel

Posted 05-Jun-2016 on Hotels
Checking in was great and friendly
5out of 5
by A verified traveller

My kind of place...

Posted 25-May-2016
I can't speak for everyone but this place is perfect for me. The location is convenient, the rooms plenty big enough, the bathroom is clean and spacious, the bed is comfortable and their is a nice ale house right next door. Nothing is perfect and if I had one complaint it would be charging over $20 for valet parking or $17 if I want to walk two blocks. Obviously I opted for the valet but I think the whole thing is way too expensive given the city. I feel they should come up with a better solution or charge more for the room. I hate feeling like nickeled and dimed...
5out of 5
by Hannah from Raleigh

Comfortable elegance

Posted 23-May-2016 on Hotels
I had a very comfortable corner room with great views of the city. The hotel is set up in a cozy fashion with twisting hallways, nooks, and crannies that lend a historic vibe while being completely modern in convenience.
5out of 5
by A verified traveller from Seattle

Excellent hotel in the center of the city

Posted 20-May-2016
The hotel is beautiful and regal and the staff was extremely nice and helpful. We ate in the restaurant and had 2 of the best meals! (I recommend the beef stroganoff, yum!) The room was very nice. We would have liked a mini fridge and the bed was a bit lumpy, but overall everything was wonderful.