I have never felt more unwelcome
This was one the worst hotel I have ever stayed and paid the most mount of money. We checked in to the hotel and room reeked of marijuana the whole time we were there.
Parking was an additional $22.
Later that night my fiancé decided to go back to the room and accidently left her key in there before we left. The hotel refused to let her in to the room until they were able to get a hold of me. In the mean time she had to use the bathroom of which they said no, so she had to wait until she was able to get into our room. She clearly had things that belonged to her that was up in our room.They let her up upon contacting me.
We got up the next morning extremely hungry. There was no breakfast downstairs, no breakfast vouchers, no fridge in the room to keep food in. No pool, no hot tub, no nothing. Just a room with a bed and a shower that still reeked of marijuana.
So seems how we were extremely hungry we had to get the car from Valet to go get something to eat. With us having to get the car so early, it literally forced us to check out early and not be able to enjoy our stay and sleep in until check out time.
It's because of how the Hotel Lusso is and the staff that is there, we left Spokane a day early. We decided it would be better off to cancel the other plans we had made, go home a day early, than to deal with service like this again.
Even though I made this complaint with the hotel they were not willing to do anything about it.