Palace Suites Heritage Hotel

Photo gallery for Palace Suites Heritage Hotel

Primary image
Premium bedding, minibar, in-room safe, desk
Flat-screen TV
Premium bedding, minibar, in-room safe, desk
Flat-screen TV

Overview of Palace Suites Heritage Hotel

VIP Access

Palace Suites Heritage Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Narodni Trg 13, Split, 21000

Explore the area

  • Popular LocationSplit Riva3 min walk
  • Popular LocationDiocletian's Palace3 min walk
  • Popular LocationBacvice Beach15 min walk
  • AirportSplit (SPU)35 min drive

Choose dates to view prices

About this area

Split

Located near the beach, Palace Suites Heritage Hotel is in Old Town Split, a neighbourhood in Split. Diocletian's Palace is a notable landmark, and some of the area's activities can be experienced at Port of Split and Split Marina. Natural History Museum and Croatian Maritime Museum are also worth visiting. Guests love the hotel's central location.
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Map

What's nearby

  • Game of Thrones Museum - 1 min walk
  • Fish Market - 1 min walk
  • Split Riva - 3 min walk
  • Diocletian's Palace - 3 min walk
  • Bacvice Beach - 15 min walk

Getting around

  • Split Station - 9 min walk
  • Split (SPU) - 34 min drive

Restaurants

  • Kod Sfinge Vanevropske Zviri - 2 min walk
  • Galerija - 2 min walk
  • D16 Coffee - 2 min walk
  • Creme de la Creme - 2 min walk
  • To Je Tako - 2 min walk

About this property

Palace Suites Heritage Hotel

Mediterranean Split hotel in Old Town Split, walk to Diocletian's Palace
A restaurant, self parking and a business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 14 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include fridges and premium bedding.
Palace Suites Heritage Hotel offers 14 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10-20 for adults and EUR 5-10 for children
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 for adults, and EUR 5 and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self-parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Palace Suites Hotel Split
Palace Suites Split
Palace Suites
Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel
Palace Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel Split

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 140 out of 268 reviews
5 - Excellent 52%
Rating 4 - Good. 102 out of 268 reviews
4 - Good 38%
Rating 3 - Okay. 18 out of 268 reviews
3 - Okay 7%
Rating 2 - Poor. 5 out of 268 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 268 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, superb location
Lovely staff and that’s a tad unusual as we are finding out.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is what first got our attention. It is right in the old town a d walkable everywhere. Mate and his staff are superb. Nothing is too much trouble. We loved is so much we extended our stay. Rooms are spacious and clean. Breakfast is full of choice and good quality. Would totally recommend.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great service and room!
Palace Suites Heritage Hotel is arguably the best situated hotel in the Split Old City. It's convenient to the port, restaurants, and the Old Palace. They provided great service, helping with parking and ferry logistics, dinner reservations, and answering general questions. The room was spacious, very comfortable, and modern, and the morning breakfast was very good. I'd definitely stay here and would recommend it as a solid location with truly an unbeatable location for enjoying your time in Split.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, uniquely setup and very comfortable. Location is perfect… staff were highly accommodating..
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Old Town Split
Wonderful place in the center of everything in Split. Cozy yet comfortable room, lovely rainfall shower, nice breakfast with delicious local food. Only warning is possible nighttime noise, but my A/C drowned out anything and I feel asleep easily (and I am a very light sleeper). Perfect location to explore everything Split has to offer, from the Riva to Diocletian’s palace to watching the sunset in Markan’s park. Highly recommend, especially for the price.
Stayed 1 night in Aug 2021