Deluxe Suite, City View | Premium bedding, minibar, in-room safe, desk
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Reviews of PRIMA Life Spalato

4 out of 5
PRIMA Life Spalato
Trg Gaje Bulata 5, Split, Splitsko-Dalmatinska

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 153 reviews" "
Rating 8 - Good. 51 out of 153 reviews" "
Rating 6 - Okay. 15 out of 153 reviews" "
Rating 4 - Poor. 7 out of 153 reviews" "
Rating 2 - Terrible. 7 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Do not stay if you want to get some sleep
This is not a hotel. It's a bunch of rooms in the 3rd floor above an abandoned mall (if you have a lot of luggage it's hard to get it there) Worse of all - it's above a nightclub and is impossible to sleep till 5am till the nightclub stops the music.
Stayed 2 nights in Jun 2023

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud and no money back
Had to leave the hotel after our first night because there is a night club right underneath the hotel that is open until 5am. The hotel shakes. When we were leaving they said they would give us our money back for the time we didn’t stay there only- no refund for the bad night where we had to leave the hotel and walk the city at 4am. We have yet to receive our money back- over $1000. Not sure what this hotel thinks but they should contact us.
Stayed 7 nights in May 2023

10/10 Excellent

Mrs.J.A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Prima Life Spalato Team on 12 May 2023
Dear Mrs. J.A.,thank you for staying with us and for writing this review!We hope we will see you again!

10/10 Excellent

Loc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staffs is very nice, reasonable price, area convenient.
Stayed 4 nights in Apr 2023
Response from Prima Life Spalato Team on 12 May 2023
Dear Loc,thank you for staying with us and for writing this review.We hope we will see you again!

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Sep 2022

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2022

10/10 Excellent

Sylvia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was super friendly and reached out to arrange airport transfers before our arrival. We were located close to a main street leading to the riverwalk. The only issue was that we were able to hear loud music from a disco club into the early morning. Fantastic place other than this minor inconvenience.
Stayed 3 nights in Aug 2022

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

CHRISTA

Travelled with family
Disliked: Property conditions & facilities
The hotel was inside a store, the elevator was not working so we had to use the escalators. Good location
Stayed 1 night in Jul 2022

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. Very clean and comfortable.
Stayed 1 night in Jun 2022
Response from Prima Life Team on 11 Jun 2022
Dear Suzanne, thank you for your review. We are happy that you were satisfied with your stay. Best regards

2/10 Terrible

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't recommend. This property is located in a mall, and after a certain time you have to use a back entrance which was pretty shady. Felt more like a prison. Both my girlfriend and I have rashes from something being used on the bedding. Staff was friendly and helped book a transfer to the airport which was nice.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The ladies at the reception desk where exceptional .
Stayed 1 night in Mar 2020

10/10 Excellent

Lenore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room near the Old Town for a Bargain
The hotel is located on the third floor of a shopping mall with only 10 rooms and located in the heart of the city. You have to enter the shopping mall to find the hotel. We selected the Deluxe Suite, City View room that included 1 very comfy king bed, a double sofa bed, and an infant crib at a rate of only $56. We were in room no. 311. It was lovely modern room, spacious, clean, and the view of the old town was spectacular. The private bathroom was spacious, immaculate, and perfect. We had a comfy king size bed with a sofa bed that Dominic slept on. The hotel confirmed a Pack n Play would be available for our baby to sleep. The staff were friendly, professional, and provided valuable tourist information about Split. The main reasons we selected this hotel was because of its location to the old town, the spectacular view, and the price could not be beat. The hotel was only a 4 minute walk from the Gregory of Nin Statue, a 5 minute walk to the Diocleatian's Palace and Cathedral of Saint Dominus, a 13 minute walk to the Port of Split, and the Split Marina was only 21 minutes. Available amenities included: a coffee shop/cafe, self parking (a huge perk!), airport shuttle, 24-hour front desk, air conditioning, front desk safe, self-serve laundry, multi-lingual staff, luggage storage, and free WiFi. The rooms included free cribs (a necessity while traveling with an infant), a refrigerator, private bathroom, and free toiletries.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thought that parking would be on site but was at an open air parking station, which was a short walk but a long drive from the accommodation and one euro per hour. Accommodation very close to old town and had a great meal at Chops and Grill nearby.
Stayed 1 night in Nov 2019

10/10 Excellent

Leika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located, Clean with Elevator.
Great location, walking distance to all of Splits tourist areas, public buses, port. The staff was excellent and helpful and the hotel is spotless. Its a little difficult to find, as it is on the 3rd floor if a shopping mall, but for those with mobity issues, the elevator, which is difficult to find in Split old town, is a huge plus.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, spacious rooms in a great location next to old town, with exceptional staff.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, and the location was great. However, there was a disco bar below the hotel floor that played from 1 AM to 4 AM the nights we were there. We would not have selected this hotel if we had known.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
The accommodation (I cannot call this a hotel or even an Inn) lacks service and support. This is really a converted apartment. The biggest problem is the lack of service and support, especially after hour check. They should at least provide detailed information for the check-in process and after hour check-in process. The after hour check-in has to use a back entrance which is dark, unpleasant. Also, we selected the paid parking and it took us more than an hour to find the parking garage due to lack of detailed instruction and direction. This is horrible experience at midnight after travelling for hours to arrive.
Stayed 2 nights in Sep 2019

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We didn't like this place at all. Had to enter through a department store (wasn't really a hotel at all, just two levels of rooms above the department store). The people at the desk were not helpful. Had trouble getting in when we arrived, and couldn't reach the front desk by phone. No onsite restaurant or breakfast service. The staff didn't know how to operate a hotel service. Ran out of toilet paper twice during our stays.
Stayed 1 night in Sep 2019

8/10 Good

Eimear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great location and spacious room
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, reasonable price
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location good but hotel was 2 Star. —————-/////-////-//////////////////////:
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
the room was very nice and kept spotless, its location is fantastic and I must say the day time receptionist falla with a beard was fantastic an absolute gentleman, there is no amienities breakfast etc or pool but its excellent if these things are not necessary as they were not for my trip
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really nice place, but exterior being renovated so entrance is very dodgy looking
Stayed 1 night in Jul 2019

6/10 Okay

Irene MH

Liked: Cleanliness, staff & service, room comfort
Great location and friendly staff, but ......
The rooms were spacious and nicely decorated but amenities were threadbare ie other than a shower cap and 2 tiny botles of 'hair and body shampoo' nothing else was provided. The front office staff were friendly and helpful and location of the hotel was superb, being just a few minutes' walk to the harbour promenade. However the entrance which had to be through United Colors of Benetton was limited to the hours between 9am-9pm;and the lift access, outside of those hours,at the back to the building was unpleasant as we had to suffer a terrible stench all the time while waiting for the lift. Additionally the front entrance lift was out of service for 2 out of the 3 days that we were staying at the hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Amazing place! Beautiful, clean and in the heart of everything. Was one of our favorite places we stayed during our trip! Definitely would stay again!
Stayed 2 nights in May 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to stay in Split!
Great location - less than 5 min walk to the old city walls of Split. Jure Mikec from the hotel emailed me specific directions from the Ferry to the hotel, plus arranged a hotel transfer to the airport! He was very kind and prompt with any questions I had. Very nice place to stay while in Split!
Stayed 1 night in May 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Shu Fen

Liked: Cleanliness, staff & service
Alright
Good location, thin walls. Stay was okay
Stayed 2 nights in Aug 2018

6/10 Okay

Z&l, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No parking It was difficult to find the location Difficult excess the property, above shopping center on the fifth floor No Restaurant no food service I will not recommend it to anybody
Stayed 1 night in Oct 2018

8/10 Good

PT, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newish hotel with convenient location on edge of Old Town Split. Located on 3rd floor of shopping plaza so access is a bit odd in off hours but the front desk staff was very friendly and helpful and the room was very nice. Lots of space, nice modern bathroom facilities, very clean, had a small fridge which was handy. We were recovering from a long flight and our room was very comfortable allowing for a great rest and good location for an initial foray into the city. We would recommend this hotel. Good value.
Stayed 1 night in Oct 2018

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Kath, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned hotel
Prima Life is a very well positioned hotel inside a shopping complex and within a two minute walk of the water and old town. The rooms are extra large and the staff very friendly and English speaking. Other than a paint job I had no issue with the rooms.
Stayed 3 nights in Sep 2018

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Loved the location and the nice staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly a joy!
Stayed 1 night in Sep 2018

10/10 Excellent

Altaaf

Excellent room!
Situated 2 minute walk from diocletian's palace. Modern styled room, with excellent facilities. Friendly helpful front desk staff. Would definitely recommend this room. This accommodation does not offer breakfast (for those interested)
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt know what to expect on Expidea it was listed as a hotel, so on arrival at address was unsure of where the place was. It was on top of a large shop. It is not a hotel and nit a hostel, its inbetween. The room was spacious and clean. It looks like it was only recently furbished. The front desk staff were fantastic. If you book and come with a car make sure you book a parking space with them as they have limited car spaces. I would definitively stay there again. It is right in the old town of Split.
Stayed 2 nights in Sep 2018

10/10 Excellent

Heather

Great nights
Great location being right out the old city and near the marina for walking. Modern rooms and helpful staff. City stay in a high rise above the shopping mall. Very nice and safe feeling.
Stayed 2 nights in Sep 2018

10/10 Excellent

Daniel, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is on top of a commercial shopping but it´s good located, clean and confortable.
Stayed 3 nights in Aug 2018

8/10 Good

Bairat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great but room was not as advertised. More like a bunker as the only windows were 10' above our heads and offered no view whatsoever. Also, hotel is sited above shopping mall and requires entry through dingy and suspect back alley after 9pm.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Great boutique style hotel with clean large rooms. Limited to no parking on premises so be ready to walk a little.
Stayed 4 nights in Aug 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC and Mall stay hotel surprise and delight!’
We had an excellent stay in the central location of PRIMA life. The hotel is actually in a mall which the AC was a welcome break from the heat. There is an elevator to the rooms. It was during the week that we stayed so relatively quiet. The location is prime for the waterfront and old town. We had Nescafé for the morning. Hotel staff were extremely helpful and friendly. Rooms were clean and modern. Most of all we loved the location!!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

2/10 Terrible

claus

Disliked: Staff & service
EXTREMELY noisy at night.
EXTREMELY noisy all night from nightclub below. some personel were very helpful ( one person ) - the rest were lazy and uninterested in doing their jobs.
Stayed 2 nights in Jul 2018