Spencer County Holidays

Staff were friendly and the variety of breakfast items was appreciated! It would have been nice to know that we had to request room service since we were staying for four days. No one came in to clean or restock during our stay.

From arrival to departure we had an excellent stay. This is our favorite hotel in Louisville.

We love the Historical piece about the hotel and its atmosphere.

Property is nice, but their bar & grill, and eating area are under construction and one of the elevators didn't work at all. Breakfast service was great; food was ok. Potatoes were soggy because they were just reheated from frozen; powdered eggs; bacon was paper thin and quickly broke when you selected a piece. Evening bar/grill had 2 ladies working that spent most of their time gabbing with each other. Beer was not cold and drink selection was weak. Dinner food selection was very weak so we settled for some pork sliders which were good but it's all pre-packaged stuff. Wanted the chicken tenders but they were all out. I'm not happy with changes in this hotel. I booked through Expedia and paid for complimentary breakfasts, yet the hotel didn't have that information - had to prove it to them; you have to request everything including room cleaning; was told we had 2 complimentary water bottles in our room and got nothing; coffee maker hadn't been cleaned in a very long time; had to scan bar code just to get room info. No in-room manual for that stuff which I think is handier. Not sure if we'll come back.

The room was really nice except for the musty smell.