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"Friendly and helpful staff."

"The stay was very nice. Everything was clean and the staff was friendly. "

"My check in service was nice and quick. Our shower had excellent pressure and nice hot water, but was filthy. There were dried boogers on the walls and shower curtain. The bathroom had multiple water damage areas and paint was peeling on the ceiling. The table side light fixtures have rust that was cause by using too much bleach to sanitize during Covid. Hallway floors had had sticky things trickled amongst rooms and not cleaned through the day when we arrived late at night. I was very disappointed in the fact that this was a great rate that was non refundable. Had we not needed a place to stay that late, I would NOT have gone ahead and stayed. "

"I had a late check-in and staff was very kind when I called to let them know "

"The staff was friendly and accommodating, but there were issues with the rooms. The tv's in the first room were an issue, so we were moved. The second room didn't have hot water and the air wasn't cooling. The third room was better but there wasn't an anti slip mat for the tub and my guest nearly fell in the tub. Seeing that he is 6'3" and weighs near 300# that would have been a catastrophe. This is the first time we've been so inconvenienced and are going to likely look for other accommodations for our future trips. With all of this, we weren't even offered any kind of compensation/discount for our inconveniences. "