Southampton Holidays from £692

Everything was was clean and tidy as you would expect, the staff were always very helpful and accommodating, our room was pretty good for layout and overall decor, the bed was comfortable, use of on site washing machines and tumble dryers was good at $1.50 for a cycle with $10 rolls of quarters available at the reception, I couldn't complain at anything really, especially not for the price we paid.

The area was okay. The property not maintained under previous management team. The pool was closed during July 4th. Our reservation was booked showing pool availability. No notified us. One grill was working and thank God we had our own grilling tools. The backdoor to parking your car doesn't work, look under the door is rotten with holes for everything to enter in the building. Front desk will not tell you the door key doesn't work. The microwave not working, the room not prepared properly the dishes in dishwasher and missing kitchen supplies. The towels and wash clothes are dingy. The maintenance is extremely horrible and short staff. I missed previous management team. We used to stay there three times during the summer time and now we will not be booking at this hotel. My vacation was ruined

This hotel was beautiful, from the second we arrived which was late at night to the lady who was putting out the breakfast the next morning everything was absolutely amazing. The rooms which had a connecting door was so clean and tidy. We had wifi and air conditioning which was great as it was so hot.