Hi Sabina, Thank you for your review, we really appreciate it as it helps us improve our service. I can only apologise for the fire alarm incident we're going through our procedure now to make sure no one is left out of the loop.We're also looking to see how we can rearrange the room you stayed in so there's better access to the wardrobe. We really appreciate your feedback and hope you come visit us again, you're welcome here anytime!

Thank you for the lovely review! Such positive comments really make our day here and we're so happy you enjoyed your stay. We're happy to be your little home on the road whenever needed!

We appreciate your decision to stay at Royal Swan Ashley Manor and your generous rating of 8/10. We eagerly anticipate the opportunity to welcome you back in the near future.

Thank you for your positive review! We're delighted you found value and cleanliness in our hotel. We appreciate your feedback and hope to see you again soon!

We appreciate your feedback. While some aesthetic upgrades are still in progress, we're pleased to hear that it didn't affect your stay. It's great to know that you found the room and bed very comfortable, and we're glad that our staff were accommodating. We're also delighted that you enjoyed the food. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay.

Thank you for your feedback. We're glad to hear that you found our establishment to be very clean. We apologize for any inconvenience caused by the foul smell in the carpets. We'll certainly look into this matter and consider implementing air fresheners or enhancers to improve the overall experience for our guests. We appreciate your input and hope to welcome you back for another pleasant stay in the future.

We are sorry to hear that your discomfort led to your decision to depart from our premises. Even though the reception closes at 7 pm, there are staff members available on-site for emergencies; their contact details are prominently displayed at the reception and entrance. At 7 pm, all doors on our property are secured, with guests able to enter using the key safety box outside, and the code is regularly updated every 2-3 days. Our 24-hour CCTV surveillance further bolsters the security measures in place.Our facility functions as a bed and breakfast, and as such, does not offer dinner services. However, within a short two-minute walk, you can find Mcarthies, a grocery store that closes at 5 pm, and The Boss, a kebab and pizza truck open nightly. Additionally, Wickham Centre is merely a brief 2-minute drive away, providing a range of dining options and bars.

Thank you for your lovely review! We're thrilled to be your top choice in the area. We're glad you found our staff welcoming and our rooms up to standard. Thanks again for your support, and we look forward to welcoming you back!

Thank you so much for the lovely review! It's reviews like this that help us know we're on the right track. Please feel free to come back anytime. We're happy to serve!