Double Room, Ensuite
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Reviews of Clifton Guest House

4 out of 5
Clifton Guest House
101 Ocean Road, South Shields, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 185 reviews" "
Rating 8 - Good. 35 out of 185 reviews" "
Rating 6 - Okay. 2 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 1 out of 185 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUCY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is obvious that this family has had 5-star hotel experience. The room was beautiful, clean, and well-appointed. The food choices were myriad for breakfast, and I could see why the people of the city go there for breakfast, brunch, coffee, and lunch. The staff were friendly, and expeditious.
Stayed 1 night in Apr 2024

10/10 Excellent

Youssouf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities very clean and great service.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay once again
Our 4th stay here and, once again, couldn't fault it. Clean and comfortable room, friendly staff and quiet location. Breakfast is brilliant, freshly cooked. Will definitely stay again when in South Shields.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2023

10/10 Excellent

angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best B & B ive ever stayed in, very nice and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly, free on street parking, loads of places to eat in the area (Ocean Road), handy for the seafront. The hotel itself was top notch and the breakfast room/coffee shop were lovely. Will definitely be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel immaculate condition , breakfast good and served quick , staff all friendly , will stay again when I am in area
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very clean, good food the sort of place you know you will like
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly excellent establishment, fantastic staff , great rooms and superb breakfast choice , i would highly recommended it .
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, and good service
Nice, comfortable, and good service
Stayed 1 night in Sep 2023

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a happy experience staying at The Clifton and would recommend if you are staying in South sheilds. Nice breakfast, clean rooms, and helpful staff. Brilliant! Just what you need to relax and enjoy your holiday.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , lovely place and great food.
Stayed 1 night in Jun 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is very attractive clean and well decorated hotel and the all the staff are very friendly and attentive. Calum met us on arrival and kindly carried our case to our room on the top floor. The room was small but comfortable. The bathroom shower worked well but the cold water from the sink tap had a very limited flow and the extractor fan was not very efficient. The weather that weekend was hot and sunny which made the room very hot and with only a small top window to open not much fresh air. Although there is a fan in the room it did not make any difference. The continental breakfast was nice and the afternoon teas that we saw looked lovely. The hotel is in a great location with plenty of restaurants accross the road and the beach just a few minutes away at the end of the road. I would recommend the hotel and definitely book again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andy

Stayed 2 nights in Jun 2023

4/10 Poor

Maureen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Did not enjoy stay at all
Asked for downstairs room. As no lift got tiny stuffy room on first floor aaked for bigger room was moved to attic and cj Charged another 40 pounds for Squeeky bed every time you turn over and bathroom light and room ceiling light not working faulty towers stairs narrow and slippy .did not enjoy this b and b at all breakfast over at 9 oclock i would stay well away fro faulty towers spend your money else where
Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Break away
Very nice hotel on busy road .The decor is amazing .Stayed in room 2 front room on main road .The bed was comfy , only downside was wooden surround on bed , must have banged our legs numerous times . The sliding door on bathroom /toilet was rather noisy and could hear upstairs sliding doors too. On arrival was met by owner I think ? And was greeted by him saying 'Youre bank card was declined ' after him trying to put the card through once again it worked .He never asked where we were from or how was youre journey ? We stayed for 2 nights and wasnt sure who the owners were .Plenty of staff at breakfast and the breakfast choice was lovely .The coffee was very poor and luke warm .Not enough milk in room either .On departure nobody asked how our stay was ?? The cleaner i spoke to was very friendly though .
Stayed 2 nights in May 2023

2/10 Terrible

Lynn

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Absolute disgrace
Booked superior en suite room our driver was given basic room shared toilet in another building no explanation. Driver has health issues had to leave and try find accommodation elsewhere and eventually did at more cost still waiting on hotel refunding us
Stayed 1 night in Apr 2023

10/10 Excellent

Carolyne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wow this place is a little gem with high end quality facilities and staff. Well organised super friendly staff. Excellent value for money. Goodbye Little Haven, Hello Clifton!
Stayed 2 nights in Apr 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and event
We recently booked a two night stay and hired the function room for an event and we're extremely happy with the quality and service. Would not hesitate to recommend them.
Stayed 2 nights in Apr 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and pleasant. Additional charges for certain breakfast items was a surprise.

10/10 Excellent

NICOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful stay, excellent service and room with a superb breakfast. Big shout out to Callum who made our stay extra special!
Stayed 3 nights in Mar 2023

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class overnight stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Christine, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly appreciated the vegan breakfast option.
Stayed 4 nights in Feb 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and the breakfast was delicious I would highly recommend we will definitely return back.
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Christmas stay
Second stay here and really enjoyed it once again. Bed a little uncomfortable but room spotless and well maintained. Continental breakfast on Christmas and Boxing Day was great and lots of choice. Staff friendly, welcoming and attentive. Although the hotel is on a busy road, very quiet.
Stayed 3 nights in Dec 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gem of a place
a gem of a place, staff were friendly and helpful, breakfast was excellent,
Stayed 3 nights in Dec 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our great four days away .
Well what can you say about the clifton as everything was perfect all the staff are very friendly and we had warm welcome.breakfast was super and nothing was too demanding fot the chef .only down side we had to come home we will reccomend the clifton and will be going back.
Stayed 3 nights in Dec 2022

8/10 Good

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great guest house. Friendly welcome. Couldn’t be more helpful. Would recommend.
Stayed 2 nights in Nov 2022

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2022
Overall happy with the stay. Only thing I would change was hotel guests had a different breakfast menu from the coffee shop customers. The difference between options was nominal and in my opinion could have been absorbed into the price of the hotel stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Maurice

Stayed 2 nights in Oct 2022

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Stayed 1 night in Oct 2022

10/10 Excellent

Cherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Guest House. More akin to a boutique hotel. Staff were amazing and good dining options. Would stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is unique and furnishing was exquisite, all area's immaculate condition.
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night. First time staying here. Check in was smooth. Callum welcoming and friendly. Really liked the pass code room key entry. Room comfortable and clean with lots of storage. Bathroom spacious and well equipped. Breakfast was great and had a lot of options. Coffee shop staff very friendly. Even though on Ocean Road, quiet area, apart from seagulls. Would definitely stay again
Stayed 1 night in Jul 2022

8/10 Good

BRIAN

Stayed 5 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2022

10/10 Excellent

Allison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Kristina

Stayed 5 nights in Jul 2022

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place to stay.. will be back
Stayed 2 nights in May 2022