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"We did not take advantage of pool etc but the location with the bus stop in front on the property made in a very quick one stop from the busy and beautiful downtown. Restaurant and charming fireplace area for drinks were nice. Staff great."

"The hotel is within walking distance to the city which makes it very convenient. The staffs are very welcoming and helpful. The room is comfortable and clean"

"Staff were awesome but the mattresses need replacing asap."

"Very nice hotel and accommodating, friendly staff. Amazing for the price!"

"We did not have breakfast there. It’s quite a ride to the airport. No shuttle. Earliest bus is 6:00am. Not the fault of the property owner of course. "

"The hotel is in s great location for those late night arrivals or early morning flights. The rooms are nice with comfy beds and double glazed windows to block out the noise. The airport shuttle staff were always chirpy regardless of what time of day it was."

"Parking was very tightly spaced but was under cover and convenient. The views from the room were superb and the staff was very professional and helpful. The hot tub was a bonus. "

"We really enjoyed our stay at the Novotel Queenstown Lakeside overall. The room was cared for daily with clean towels(if needed) and bed made. The hotel itself is situated at the edge of the lake by a wonderful botanical garden. The staff was welcoming and helpful. We didn't need to interact with desk help much after check-in. definitely a great recommendation for staying in Queenstown."