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Reviews of Lake George Residence Inn LLC

2 out of 5
Lake George Residence Inn LLC
129 Saratoga Avenue, South Glens Falls, NY

Reviews

6.6
Rating 10 - Excellent. 46 out of 280 reviews" "
Rating 8 - Good. 83 out of 280 reviews" "
Rating 6 - Okay. 70 out of 280 reviews" "
Rating 4 - Poor. 44 out of 280 reviews" "
Rating 2 - Terrible. 37 out of 280 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Disliked: Property conditions & facilities
Decent for the price. Old school motel vibe if youre looking for that.
Stayed 1 night in Apr 2024
Response from ht on 24 Apr 2024
thank you for staying at Lake George Res.we appreciate your feed back

8/10 Good

Donald

Liked: Cleanliness, staff & service
Good Parking, room is good, TV remote control not working.
Stayed 1 night in Apr 2024
Response from helen on 8 Apr 2024
Thank you so much for staying at Lake George Res,Have a wonderful day

2/10 Terrible

Donna

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
NOT SAFE
I will NEVER stay here again! This trip was a quick stop over on my way to the Adirondack Park. The room was definitely dated, looking like it was from the 1980's but clean, and beds were comfortable enough. At 11:30pm I woke up to a bang and a drunk person hanging halfway through my window! He apologized and left (trying to play a prank on friends), but I had a hard time securing the window. Although it was "locked" it popped open easily with very little effort. When I brought this to management's attention the next day they apologized, and said they would "look" at it, and said she was sorry that my stay was ruined because of that man. I do not need expensive fancy accomodations to stay, but I do expect clean and safe. When the windows are that easy to break through, that is not safe. As a single person, I will never stay here again. I was issued a full refund but only when asked. I suggest they replace their windows.
Stayed 1 night in Sep 2023
Response from ht on 1 Nov 2023
Thank you for staying at Lake George Res. InnThe problem has been fix

4/10 Poor

Corinna

Stayed 1 night in Oct 2023
Response from ht on 10 Oct 2023
Thank you for staying at Lake George Res. InnHave a nice day

8/10 Good

Edgar

Travelled with partner
Liked: Property conditions & facilities
It was good for me
Stayed 1 night in Sep 2023
Response from helen on 14 Sept 2023
Thank you so much for the feed backso much appreciated.

4/10 Poor

Joao

Disliked: Property conditions & facilities, room comfort
Never Again.
The entire facility is very, very old. All furniture and everything in the room are outdated for at least 40+ years (except the TV). The air conditioning was too loud. I spent one night only. Room was clean though.
Stayed 1 night in Sep 2023
Response from ht on 11 Sept 2023
Thank you so much for staying at Lake george Res, Inn

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room 188 was a great room. They are in the process of remodeling and its looking nice. Fred, the owner is a great guy, very helpful. Its a great location, pretty much anything u need there are plenty of stores and restaurants nearby or within walking distance. Definitely would stay again. Rick & Karen
Stayed 2 nights in Sep 2023
Response from ht on 10 Sept 2023
Thank you very much for staying at lake George Res, Inn We appreciate your feed backSee you soon Sir, Ma'am.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very friendly and helpful. I would stay there again.
Stayed 2 nights in Sep 2023
Response from ht on 4 Sept 2023
Thank you so much for staying at Lake george res, InnHoping to see you soon againhave a great day

8/10 Good

Rich

Stayed 1 night in Sep 2023
Response from ht on 23 Sept 2023
Thank you so much for Staying at Lake George Res. InnHave a great day

6/10 Okay

Daniel

Stayed 1 night in Aug 2023
Response from ht on 16 Sept 2023
Thank you for staying at Lake George Res. InnHave a nice day

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean!
The property is being upgraded. Our room looked like a room that I have stayed in at big hotel chains. Plenty of places to put your belongings. The hot water didn't take long to come thru. At 10 am, housekeeping was at my door to see if we needed anything. There was a slight smell in the hallway. I think it was the old carpet. We were on the Rt 9 side. It was quiet. We are the last house out of our town before the farm lands. We have much louder vehicles. The only thing they need to change is the orange curtains. I had to put a very large beach towel over them. The room had a orange glow that hurt my eyes. I would stay there again. I didn't feel unsafe.
Stayed 2 nights in Aug 2023
Response from helen on 24 Aug 2023
Thank you so much for staying at Lake George Res. Innwe appreciate your feed back.have a nice day .

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated but improving, as it is under new ownership. The room was very, very clean!
Stayed 1 night in Aug 2023
Response from helen on 21 Aug 2023
Thank you very much for staying at Lake George Res, INNYour feed back is greatly appreciated

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible value for the price.
Stayed 1 night in Aug 2023
Response from ht on 20 Aug 2023
Thank you for staying at Lake George Res, Inn

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from ht on 21 Aug 2023
Thank you for staying at Lake George Res. Inn.

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
Firstly, we where staying in town to be close to Lake George. Also, it was affordable. The office was super hard to find on the premises. The rooms appear clean but smelled of smoke. The shower does not work, so I could only take a sponge bath. There where no little extras like coffee in the room. It was for only one night but I would not recommend this property to anyone.
Stayed 1 night in Aug 2023
Response from ht on 13 Aug 2023
Thanks for staying .

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The place looked like a half way house or a place where they place homeless people. Nothing against these people, but I deal with this issue at work and I was hoping not to have to deal with this on vacation
Stayed 1 night in Aug 2023
Response from ht on 7 Aug 2023
Sorry for the inconvenience . we are trying our bestto do better... Thank your for staying at Lake George residence Inn.

6/10 Okay

Charles

Stayed 2 nights in Aug 2023
Response from ht on 26 Aug 2023
Thank you for staying at Lake George Rs. Inn

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
I am not a complainer. I understand things can go wrong at any given time. I often need a place to stay on the road and am always hesitant about giving bad reviews. This place was the absolute worst. Run down in and out, Unsavory characters on site, room smelled of cigarette smoke, shower was little more than a trickle of water that was either to hot or to cold, and LOUD music late night from parked cars. And I mean LOUD! No privacy locks. I actually propped a chair against the door. The slider doors were locked shut(fire hazard?) I felt completely unsafe but it was late and I was tired and not many other choices nearby. I believe this place is mostly inhabited by permanent or weekly residents probably government assistance. Definitely would not stay again nor would I suggest that anyone bring their family.
Stayed 1 night in Aug 2023
Response from ht on 6 Aug 2023
we are sorry for the inconvenience . we will do our bestto solve the problem.

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty rooms a lot of bed bugs
Response from ht on 5 Aug 2023
there's no bed bug . I guarantee you.

6/10 Okay

Adam

Stayed 2 nights in Jul 2023
Response from ht on 20 Aug 2023
Thank you for staying at Lake George Res, Inn

2/10 Terrible

Chad

Stayed 1 night in Jul 2023
Response from ht on 31 Jul 2023
Thank you for staying at Lake George Residence

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing fancy. Basic. Clean. Affordable. Seems like they're starting to make the improvements necessary. Will revisit when I need to be back in the area next year.
Stayed 2 nights in Jul 2023
Response from helen on 28 Jul 2023
Thank you for your feed back. Please enjoy your staySee you again next year .

8/10 Good

Sheryl

Stayed 1 night in Jul 2023
Response from ht on 1 Sept 2023
Thank you for staying at Lake George Res. Inn

6/10 Okay

Mike

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bed was uncomfortable. No vending or ice machines. Carpeting looked new. The complex is under new ownership. So, i guess, they are trying to turn the place around. I would probably not go.back there again
Stayed 2 nights in Jul 2023
Response from ht on 27 Jul 2023
Thank you for staying at Lake George Residence InnSorry for the inconvenience , we'll do better next time

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean. It’s a basic residence type room. We only stayed overnight but it was comfortable.
Stayed 1 night in Jul 2023
Response from helen on 22 Jul 2023
Thank you very much sir,We appreciate your feed back

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Abdullah on 17 Jul 2023
Thank you for Your Review. It means a lot for us.

8/10 Good

nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from helen on 12 Jul 2023
Thank you for staying at Lake George Res, InnWe appreciate your feed back

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management Team on 5 Jul 2023
Thanks for your cooperation.

4/10 Poor

Joseph

Disliked: Cleanliness
Nothing Unique About it Run Down. Summer Time Pool Was Not Open
Stayed 2 nights in Jun 2023
Response from Management Team on 5 Jul 2023
We are tiring hard to open it ASAP. Thanks for understanding.

8/10 Good

vadwantie

Stayed 2 nights in Jun 2023
Response from ht on 10 Jul 2023
Thank you for staying at Lake George Res, InnWe appreciates your feed back

10/10 Excellent

Irvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean towels every day Excellent service No complaints.
Stayed 1 night in May 2023
Response from helen on 5 Jun 2023
Thank you so muchWe appreciate your feed back

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights for Americade Bike Rally! Rooms were clean and comfortable! Staff was excellent!
Stayed 2 nights in Jun 2023
Response from helen on 5 Jun 2023
Thank you so much for stayingHave a nice day

8/10 Good

Mike

Liked: Cleanliness, staff & service
Nothing fancy in this older motel. However, friendly staff and clean made for a good stay for the price.
Response from helen on 25 May 2023
Thank you for staying at clearviewWe appreciate your feed back

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from helen on 29 Apr 2023
Thank you so much . have a wonderful day

10/10 Excellent

Cezary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from helen on 20 Feb 2023
Thank you so much for staying at clearview. We appreciate your feed back.Come again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from helen on 4 Feb 2023
Thank you very much for staying at clearviewfeed back is greatly aooreciated

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic older motel, but clean, comfortable and cheap!
Stayed 1 night in Jan 2023
Response from helen on 15 Jan 2023
thank you so much... we appreciate your feed backcome again soon

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from helen on 7 Jan 2023
Hello John ,Thank you so much for staying with clearview MotelSee you soon.

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from helen on 29 Dec 2022
Thank you so much for staying at clearviewthe feed back is so much appreciated

8/10 Good

john

Liked: Room comfort
Stayed 1 night in Dec 2022
Response from helen on 23 Dec 2022
Thank you so much for the feedbackso much appreciated

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was friendly and communicative.
Stayed 1 night in Nov 2022
Response from helen on 19 Nov 2022
Thank you so much for staying at clearviewWe appreciate your feed back

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from helen on 17 Nov 2022
Thank you for staying at clearviewWe appreciate your feedback

8/10 Good

Michael

Stayed 1 night in Nov 2022
Response from Helen on 17 Nov 2022
Thank you for staying at clearviewyour feedback is greatly appreciated.

8/10 Good

Matthew, North Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, hotel was clean, price was right
Stayed 1 night in Nov 2022
Response from helen on 15 Nov 2022
Thank you very much Sir,We appreciate your feed backsee you soon

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
The owner who checked us in was very friendly. The rate was fair, only sorry there was no coffee in the room
Stayed 1 night in Oct 2022
Response from helen on 27 Oct 2022
Thank you for staying at clearview

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little sketchy. However it was quiet.
Stayed 1 night in Oct 2022
Response from ht on 27 Oct 2022
Thank for staying at Clearview

10/10 Excellent

jill

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Helen on 30 Aug 2022
That you very much..have a wonderful day

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Get What You Pay For
We came out for the weekend, my three brothers and my dad. The rates were fair. The rooms were ample sized. Our issue was the smell in each room. A dank, basement type odor. When you left the room shut all day it was overpowering when we returned. A few of the bedspreads had stains on their inside as well. Beds were adequate and bathrooms were clean.
Stayed 2 nights in Aug 2022
Response from ht on 29 Aug 2022
Im sorry for the inconvenience .. we will addressed the problems. Thank you for staying. Have a nice day.

2/10 Terrible

Deborah

Booked this place at the last minute and it is clearly a long term stay for a lot of people. Check in was tedious with old school credit card scanning and the long beep of 1980s AOL connection and a too hot office. The room was sweltering when we walked in. The towels were tissue paper, no outlets available, a hole in the wall, and water that alternated between scalding and cold on a whim. I cannot imagine living here long term. For the price we paid, this place was terrible.
Stayed 1 night in Aug 2022
Response from ht on 22 Aug 2022
sorry for the inconvenience ... we will addressed this issue properly. Thank you.