Title: The Crystal VAYA Unique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2923743&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Crystal VAYA Unique Mountain adventures await at this ski-in/ski-out retreat where guests can unwind by the fireplace or dive into adrenaline-pumping activities ## Photo gallery for The Crystal VAYA Unique ![Indoor pool, outdoor pool, pool loungers - The Crystal VAYA Unique (Soelden)](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/f4c9a762.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served - The Crystal VAYA Unique (Soelden)](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/be3d055d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One-Bedroom Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing - The Crystal VAYA Unique (Soelden)](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/f417e62b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing - The Crystal VAYA Unique (Soelden)](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/b7f6ba60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One-Bedroom Suite | View from room - The Crystal VAYA Unique (Soelden)](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/7494feac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Crystal VAYA Unique, in the mountains, offers ski-in/ski-out access. Recharge at the spa, enjoy two pools, or challenge friends in the arcade. Relax by the lobby fireplace after sledding or snowboarding, with high-speed WiFi keeping everyone connected. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant £457 includes taxes & fees 11 Feb - 12 Feb ## Room options ### Check availability for these dates Tonight [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2923743&PinnedHotelID=2923743&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 12 of 12 rooms ### View all photos for Maisonette Suite ![View from room](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/0546adc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Suite ### Highlights Balcony Separate sitting area Soundproofed Heating HDTV Hypo-allergenic bedding Separate bedroom Hairdryer - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Mountain view ### View all photos for Superior Room ![Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/996e359e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating HDTV Hypo-allergenic bedding Hairdryer Private bathroom Bathrobes - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for One-Bedroom Suite ![One-Bedroom Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/bfcdb9c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite ### Highlights Balcony Separate sitting area Soundproofed Heating HDTV Hypo-allergenic bedding Separate bedroom Separate bath and shower - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed - Mountain view ### View all photos for Standard Room ![Standard Room | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/d63ad629.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Heating HDTV Hypo-allergenic bedding Hairdryer Private bathroom Bathrobes Espresso maker - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Grand Deluxe Suite ![Grand Deluxe Suite | Living area | 32-inch LCD TV with digital channels, TV, books](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/59828adc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Suite ### Highlights Separate sitting area Soundproofed Heating HDTV Hypo-allergenic bedding Separate bedroom Hairdryer Private bathroom - 624 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Bed - Mountain view ### View all photos for Grand Deluxe Room ![Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/820764af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Heating HDTV Hypo-allergenic bedding Separate bath and shower Private bathroom - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Mountain view ### View all photos for Deluxe Room ![Deluxe Room | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/b8e3ff31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Heating HDTV Hypo-allergenic bedding Hairdryer Private bathroom Bathrobes - 377 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Two-Bedroom Panorama Suite ![Two-Bedroom Panorama Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/82916b1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Panorama Suite 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Fireplace Heating HDTV Hypo-allergenic bedding 2 bedrooms - 861 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed - Mountain view ### View all photos for Junior Penthouse Suite ![Junior Penthouse Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/beb9f8f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Penthouse Suite ### Highlights Balcony Soundproofed Heating HDTV Hypo-allergenic bedding Deep-soaking bath Private bathroom Separate bath and shower - 484 sq ft - Sleeps 2 - 1 King Bed - Mountain view ### View all photos for Junior Spa Suite ![Junior Spa Suite | Living area | 32-inch LCD TV with digital channels, TV, books](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/fecc9ffb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Spa Suite ### Highlights Separate sitting area Soundproofed Heating HDTV Hypo-allergenic bedding Separate bath and shower Private bathroom Hairdryer - 646 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for One-Bedroom Penthouse Suite ![One-Bedroom Penthouse Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/f7decc6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Penthouse Suite ### Highlights Balcony Separate sitting area Soundproofed Fireplace Heating HDTV Hypo-allergenic bedding Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Mountain view ### View all photos for Two-Bedroom Penthouse Suite ![Hypo-allergenic bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2930000/2923800/2923743/c42eb5af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Penthouse Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Fireplace Heating HDTV Hypo-allergenic bedding 2 bedrooms - 1130 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed - Mountain view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSoelden-Hotels-The-Crystal-VAYA-Unique.h2923743.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSoelden-Hotels-The-Crystal-VAYA-Unique.h2923743.Hotel-Information) ## About the area Located in Soelden, The Crystal VAYA Unique is in a rural area and in the mountains. 007 Elements and Mutkogl are cultural highlights, and some of the area's activities can be experienced at Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. Spend some time exploring the area's activities, including skiing. [Visit our Obergurgl travel guide](https://www.expedia.co.uk/Obergurgl.dx500261) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.87527%2C11.03177&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qlI_KFJ6_k-_J_Bel_5iPVZuk1c=) Gurglerstrasse 90, Soelden, 6456 ### What's nearby - ![The snow was just that good in Austria ](https://images.trvl-media.com/place/6341211/27900e4d-ad8d-4d2b-a93c-cad27e9569a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Obergurgl-Hochgurgl Ski Area 1 min walk \- 0.0 miles - Festkogl Ski Lift 2 min walk \- 0.1 miles - Roßbergbahn 11 min walk \- 0.6 miles - Rosskar Ski Lift 11 min walk \- 0.6 miles - Gaisbergbahn 11 min walk \- 0.6 miles ### Getting around - Innsbruck (INN-Kranebitten) 99 min drive ### Restaurants - Hohe Mut Alm 24 min drive - Top Mountain Crosspoint 4 min drive - SnOwbeach Tiefenbach 23 min drive - Bäckerei Schmid Obergurgl 4 min walk - Top Mountain Star 30 min drive ## About this property ### The Crystal VAYA Unique Luxury hotel near Obergurgl-Hochgurgl Ski Area Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in reception and a bar. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the on-site spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities, such as sledging, snowshoeing and snowboarding. In addition to babysitting and a steam room, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool and an outdoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Tour/ticket information, a banquet hall and multilingual staff - Snow sports gear, smoke-free property and a front desk safe Room features All 99 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Free toiletries and hairdryers - 32-inch HDTVs with digital channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/17000000/16760000/16751100/16751019/f521ddf4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VAYA Sölden Soelden - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 127 reviews £417 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16751019&PinnedHotelID=16751019&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82900000/82894500/82894439/caff5047.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Top Hotel Hochgurgl Soelden - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 4 reviews £476 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=82894439&PinnedHotelID=82894439&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3780000/3773400/3773327/45611cc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grünwald Resort Soelden - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 16 per night) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children - A bar/lounge - A restaurant ### Restaurants on site - The Crystal ### Things to do - Books - Cross-country skiing - Downhill skiing - Full-service spa - Health club - Hot tub - Ice skating - Indoor pool - Outdoor pool - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Sledding - Snow sports gear - Snowboarding - Snowshoeing - Steam room ### Family friendly - Babysitting - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms - Supervised activities for children ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - In the mountains - Pool loungers ### Full-service spa - Massage - Spa open daily ### Accessibility - Lift ### More - 2 buildings - 6 floors - Banquet hall - Built in 2008 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Limited room service ### More - Heating - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: EUR 50 ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per night Welcoming dogs only Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 150 per stay - A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children - Self-parking fee: EUR 16 per night - Pet fee: EUR 30 per pet, per night - Late check-out fee: EUR 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Crystal Hotel Soelden Crystal Soelden The Crystal VAYA Unique Hotel The Crystal VAYA Unique Soelden The Crystal VAYA Unique Hotel Soelden ## Frequently asked questions ### Does The Crystal VAYA Unique have a pool? ### How much does it cost to stay at The Crystal VAYA Unique? ### Is The Crystal VAYA Unique pet-friendly? ### How much is parking at The Crystal VAYA Unique? ### What time is check-in at The Crystal VAYA Unique? ### What time is check-out at The Crystal VAYA Unique? ### Where is The Crystal VAYA Unique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Crystal VAYA Unique Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 8.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 43 8 - Good 28 6 - Okay 5 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### Olivia 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really. ##### Olivia Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Manuel 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay! ##### Manuel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Omer 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience. ##### Omer Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Oskar 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend! We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool ##### Oskar Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jolanta 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners. ##### Jolanta Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Veronica 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Crystal is THE PLACE TO STAY This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun! ##### Veronica Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Louise 4 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back. ##### Louise Stayed 5 nights in Jan 2024 ### 6/10 Okay #### lee 22 Apr 2025 Liked: Cleanliness Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be. ##### lee Stayed 6 nights in Apr 2025 ### 8/10 Good #### Cristina 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest. ##### Cristina Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Sara 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time ##### Sara Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### sajid 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Big rooms great service ##### sajid Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Bryden 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities If you want to spend the money, this place is fantastic. ##### Bryden Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### David 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### David Stayed 7 nights in Dec 2024 ### 8/10 Good #### Neil 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board. ##### Neil Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Markus 24 Aug 2025 In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen. ##### Markus Stayed 3 nights in Aug 2025 ### 8/10 Good #### Sunil Kumar 12 Aug 2025 Liked: Cleanliness, amenities Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht. ##### Sunil Kumar Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lena 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein. ##### Lena Stayed 1 night in Jul 2025 ### 8/10 Good #### Thorsten 18 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab… ##### Thorsten Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Maximilian 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolles Hotel zum Skifahren! ##### Maximilian Stayed 4 nights in Feb 2025 ### 8/10 Good #### Anke 8 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities Die Lage ist einfach super, Skishop und Lift direkt vor der Tür ##### Anke Stayed 4 nights in Feb 2025 ### 8/10 Good #### Christian 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lage direkt an der Skipiste - perfekt. Super Zimmergröße und liebes/ freundliches Personal. Leider hat es im Bad stark nach Abfluss gerochen, was auch diverse Duftstäbchen nicht vertuschen konnten. Stellplätze in der Tiefgarage sind sehr eng für große Autos und dafür in Relation recht teuer, aber Lademöglichkeit für E-Autos ist vorhanden. ##### Christian Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Vivian 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schön ##### Vivian Stayed 4 nights in Jan 2025 ### 8/10 Good #### Christoph 7 Jan 2025 Liked: Cleanliness, amenities Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen. ##### Christoph Stayed 1 night in Jan 2025 ### 8/10 Good #### Uwe 14 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal. ##### Uwe Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Felix 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unser Aufenthalt im Grand Deluxe Zimmer mit Halbpension war großartig. Die Zimmer sind stilvoll mit einer Mischung aus Holz und moderner Einrichtung gestaltet, sehr sauber und gut ausgestattet. Besonders gefallen haben uns das gemütliche Bett, die getrennten Bereiche für Toilette und Bad, sowie die bodenebene Dusche und Badewanne. Einzig das langsame Ablaufen des Wassers im Waschbecken der Toilette fiel negativ auf. Das Essen war herausragend. Das Frühstück war vielfältig und lecker, das Abendessen jeden Tag ein Highlight. Besonders beeindruckt hat uns die Qualität der Produkte und die kreative Anrichtung der Gerichte. Die Lage ist perfekt für Wanderungen und Ausflüge in die umliegenden Städte. Wir hatten eine tolle Zeit! ##### Felix Stayed 5 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotels with Pool in Baixa](https://www.expedia.co.uk/Baixa-Lisbon-District-Hotels-Hotels-With-Pool.0-n179463-0-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotel Bergland](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Bergland.h29130117.Hotel-Information) > > [Landhotel Tirolerhof - Wildschönau - PREMIUM Card im Sommer](https://www.expedia.co.uk/Kufstein-Hotels-Hotel-Tirolerhof.h9567829.Hotel-Information) > > [Hotel Kristall](https://www.expedia.co.uk/Innsbruck-Hotels-Hotel-Kristall.h19232409.Hotel-Information) > > [Hotel Simmerlwirt](https://www.expedia.co.uk/Kufstein-Hotels-Hotel-Simmerlwirt.h12449374.Hotel-Information) > > [Das Pfandler Hotel](https://www.expedia.co.uk/Schwaz-Hotels-Das-Pfandler-Hotel.h12321697.Hotel-Information) > > [Hotel Alpenhof](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Alpenhof.h4758576.Hotel-Information) > > [Aparthotels Oxford](https://www.expedia.co.uk/Oxford-Apart-Hotels.d9271-aaApartHotels.Travel-Guide-Accommodation) > > [Astellina hotel-apart](https://www.expedia.co.uk/Ischgl-Hotels-Astellina-Hotel-Apart.h106467471.Hotel-Information) > > [Kinderhotel Buchau](https://www.expedia.co.uk/Schwaz-Hotels-Kinderhotel-Buchau.h12235249.Hotel-Information) > > [Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Grand-Tirolia-Kitzbuhel.h2921163.Hotel-Information) > > [DAS VIER Sport,- und Wellnesshotel](https://www.expedia.co.uk/Imst-Hotels-Hotel-Vier-Jahreszeiten.h4609922.Hotel-Information) > > [Hotels in Tossa de Mar](https://www.expedia.co.uk/Tossa-De-Mar-Hotels.d4339.Travel-Guide-Hotels) > > [Hotels in El Cotillo](https://www.expedia.co.uk/El-Cotillo-Hotels.d6060154.Travel-Guide-Hotels) > > [Hit the Sky](https://www.expedia.co.uk/Landeck-Hotels-Hit-The-Sky.h3445575.Hotel-Information) > > [Willow Court - Hostel](https://www.expedia.co.uk/Stirling-Hotels-Willow-Court.h11058810.Hotel-Information) > > [AlpinLodges Kühtai](https://www.expedia.co.uk/Imst-Hotels-AlpinLodges-Kuhtai.h4665592.Hotel-Information) > > [Hotel Sonne](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Sonne.h9185994.Hotel-Information) > > [Das Hohe Salve Sportresort](https://www.expedia.co.uk/Kitzbuehel-Hotels-Das-Hohe-Salve-Sportresort.h19688510.Hotel-Information) ### Flights > [Qantas Airways Hounslow (LHR) to Auckland (AKL) flights](https://www.expedia.co.uk/lp/flight-routes/qantas-airways-from-heathrow-to-auckland-intl/qf/lhr/akl) ### Packages > [Lamai Beach](https://www.expedia.co.uk/Lamai-Beach-Koh-Samui.d6050552.Attraction) > > [Tenpin Bowling Colchester](https://www.expedia.co.uk/Tenpin-Bowling-Colchester-Colchester.d553248621532509189.Attraction) ---