Soča Holidays from £326

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

very nice, clean, comfy hotel with excellent staff

Nice hotel with comfortable rooms. Great buffet style breakfast and friendly staff. It is located right on the main square so wonderful for seeing the sights and restaurants. Only downside is parking is at a municipal multi story car park outside the old city with a discount. Shuttle buses run from outside hotel and hotel did provide full instructions pre arrival. This restriction applies to all hotels in the old town. Otherwise a great stay,

Overall, this property is okay, not the 4 stars though. Our room and shower cabin were tiny even for European standards. The shower door seal was broken with a lot of water leaking on the bathroom floor even with the door shut. Hotel’s location is good, near Trieste and accessible to a freeway to the beautiful areas of Slovenia and Croatia. Breakfast was plentiful to our taste. No swimming pool. Free parking with a sufficient number of stalls. Interesting fact that the elevator is turned off between 10pm and 7am. Not a big deal if you are capable of using stairs but would be a challenge for some folks.